It was your standard Krystal experience. Nothing stood out for or against it. The food was what you would expect, and the service was efficient. Nothing out of the ordinary.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Krystals, Hamburger
Kimberly Greene
I was trying to add more to my order, and I was cut off. Not a "anything else"
Atmosphere: 2
Food: 3
Service: 2
Aimee Hall
I feel like even though the economy prices have increased, I am paying a lot more for less. $20+ dollars for a few Krystals & fries. Even with the Pick 5 it's still about $10 for 5 item
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Krystals
Trooper 2121
Stopped tonight 12/14/24. Got sack of 12 cheeseburgers and a drink. Burgers were cold and the cheese wasn’t even melted. Then just over 26 dollars for my order. I know they don’t control sales tax but 2 dollars each for those tiny little burgers would be 24 dollars and 4 dollars for a drink. It’s simply not worth that much. Save yourself the trouble and go to a sit down restaurant and eat a real meal. It’s going to be about the same price but you will have an actual meal. I’m not ever paying that much for those little things ever again. Even though I love them they simply aren’t worth the cost. I can buy a box of White Castle burgers in the grocery store for less.
Atmosphere: 2
Food: 1
Service: 4
Sweets
Gave 4 only because I went there and was told 20 minutes till they would have any burgers ready, went back about 25 minutes later and was told 20 minutes again
Atmosphere: 3
Food: 4
Service: 3
Salvatore Huertas
Food at this Krystals is always hot and fresh!!
Atmosphere: 5
Food: 5
Service: 5
Erick Williams
Completely unprofessional and rude. The customer service was very unacceptable and rude, the woman at the window didn’t care. I normally don’t single people out, but she also refused to use my card saying it was invalid. Okay things like that happen, asked her if she tried to enter it in manually, she said yes but lied because I watched her at the window. Still, okay, so I used some cash I keep on me, however, Weird considering I went to Arbys after and it worked. Oh well despite that just don’t lie, that’s really the only part that bothered me added with the lack of customer service she provided. Anyways the Food was cold, the cheese on my Krystal’s was very cold as well. I just threw my bag in the trash and got a Dr Pepper for $12.14 pretty much. Went to Arby’s across the street and was treated better. Btw this was on a Sunday around 1pm
Atmosphere: 2
Food: 1
Service: 1
Michael hinton
Prices are very high for what you get usually a long wait
Atmosphere: 3
Food: 4
Service: 3
Kiara Rasnake
The woman that took our order got it wrong after we stated multiple times how and what we wanted and gave us cold food and was rude to us the entire time, also very overpriced for what you're getting
Atmosphere: 1
Food: 1
Service: 1
Benjamin Comer
They are going to price themselves out of business who can afford to spend 10 Dollars at lunch
We went through the drive thru and ordered the 12 krystal burger pack. As we pulled up to the drive through we were met with the worker just saying “krystals” in a tone as in they did not wanna be there and did not care about customer satisfaction. We pulled up to the window and the worker at the time was very rude slamming the window etc. Once pulled around after getting the food all burgers were pink and had no cheese on them like requested. We went back around to get it fixed and once again rude service. And the window slammed shut while in the middle of talking. However i would rate this krystals a 0 for satisfaction and atmosphere if i could. Very rude workers and should have something done about it.
Atmosphere: 1
Food: 2
Service: 1
Christian Burns
They apparently don’t do walk up orders anymore. We come here all the time and have not once been told that. It was too younger guys too lazy to do there job let’s be honest . Didn’t even bother acknowledging us but they were outside themselves. Laziness at its finest ?
Atmosphere: 1
Food: 1
Service: 1
Joeann Briscoe
Food was cold nasty, ?
Atmosphere: 2
Food: 1
Service: 4
Angel Rector
If I could leave a 0 star I would. Was told a manager to “drop my attitude” because I was having trouble speaking from having oral surgery then was told to leave. Refused to give me managers name and number.
It was your standard Krystal experience. Nothing stood out for or against it. The food was what you would expect, and the service was efficient. Nothing out of the ordinary.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Krystals, Hamburger
I was trying to add more to my order, and I was cut off. Not a "anything else"
Atmosphere: 2
Food: 3
Service: 2
I feel like even though the economy prices have increased, I am paying a lot more for less. $20+ dollars for a few Krystals & fries. Even with the Pick 5 it's still about $10 for 5 item
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Krystals
Stopped tonight 12/14/24. Got sack of 12 cheeseburgers and a drink. Burgers were cold and the cheese wasn’t even melted. Then just over 26 dollars for my order. I know they don’t control sales tax but 2 dollars each for those tiny little burgers would be 24 dollars and 4 dollars for a drink. It’s simply not worth that much. Save yourself the trouble and go to a sit down restaurant and eat a real meal. It’s going to be about the same price but you will have an actual meal. I’m not ever paying that much for those little things ever again. Even though I love them they simply aren’t worth the cost. I can buy a box of White Castle burgers in the grocery store for less.
Atmosphere: 2
Food: 1
Service: 4
Gave 4 only because I went there and was told 20 minutes till they would have any burgers ready, went back about 25 minutes later and was told 20 minutes again
Atmosphere: 3
Food: 4
Service: 3
Food at this Krystals is always hot and fresh!!
Atmosphere: 5
Food: 5
Service: 5
Completely unprofessional and rude. The customer service was very unacceptable and rude, the woman at the window didn’t care. I normally don’t single people out, but she also refused to use my card saying it was invalid. Okay things like that happen, asked her if she tried to enter it in manually, she said yes but lied because I watched her at the window. Still, okay, so I used some cash I keep on me, however, Weird considering I went to Arbys after and it worked. Oh well despite that just don’t lie, that’s really the only part that bothered me added with the lack of customer service she provided. Anyways the Food was cold, the cheese on my Krystal’s was very cold as well. I just threw my bag in the trash and got a Dr Pepper for $12.14 pretty much. Went to Arby’s across the street and was treated better. Btw this was on a Sunday around 1pm
Atmosphere: 2
Food: 1
Service: 1
Prices are very high for what you get usually a long wait
Atmosphere: 3
Food: 4
Service: 3
The woman that took our order got it wrong after we stated multiple times how and what we wanted and gave us cold food and was rude to us the entire time, also very overpriced for what you're getting
Atmosphere: 1
Food: 1
Service: 1
They are going to price themselves out of business who can afford to spend 10 Dollars at lunch
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
I called, they did not answer. Fire the manager
Atmosphere: 2
Food: 3
Service: 1
We went through the drive thru and ordered the 12 krystal burger pack. As we pulled up to the drive through we were met with the worker just saying “krystals” in a tone as in they did not wanna be there and did not care about customer satisfaction. We pulled up to the window and the worker at the time was very rude slamming the window etc. Once pulled around after getting the food all burgers were pink and had no cheese on them like requested. We went back around to get it fixed and once again rude service. And the window slammed shut while in the middle of talking. However i would rate this krystals a 0 for satisfaction and atmosphere if i could. Very rude workers and should have something done about it.
Atmosphere: 1
Food: 2
Service: 1
They apparently don’t do walk up orders anymore. We come here all the time and have not once been told that. It was too younger guys too lazy to do there job let’s be honest . Didn’t even bother acknowledging us but they were outside themselves. Laziness at its finest ?
Atmosphere: 1
Food: 1
Service: 1
Food was cold nasty, ?
Atmosphere: 2
Food: 1
Service: 4
If I could leave a 0 star I would. Was told a manager to “drop my attitude” because I was having trouble speaking from having oral surgery then was told to leave. Refused to give me managers name and number.
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