Waited 10 minutes for a curbside pickup before having to go in and get it myself. Employee acted confused and useless and began making excuses. No "I'm sorry", nothing. Just "Well I just got back from break!" over and over.There was no line in the store, and my order was sitting next to the register. My drink was also only half full and had no ice. Food was cold and buns were stale. Do you have a bunch of McRetards working here?
Atmosphere: 1
Food: 1
Service: 1
Karen Upman
Just Very Friendly Ppl and Easy for a Bite to Eat or Love They're Frappe'sParking: Morristown Location has Plenty Spots Available for Parking, We Sometime Get Our Food and Sit in Car and Eat but Awesome Parking SpotsKid-friendliness: Good Kid Menu!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Quarter Pounder with Cheese, Big Mac, Mcdouble, Mcchicken, Quarter Pounder Hamburger
Crystal Morgan
Buffalo Trail McDonald's never have the pies I order, apparently can't read numbers, ordered 6 piece, and gave me a 4 piece. ?♀️?
Atmosphere: 2
Food: 2
Service: 2
Kayla Fultz
Great fast service. They actually give you what you order
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Quarter Pounder with Cheese, French Fries, Strawberry & Crème Pie
Jamie Parker
I felt like I was in another country? Alarms were going off an no service?
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: French Fries
Shannon Herron
Drive thru hours shows that its open on Saturday at 5am but was still closed, nobody was there
Atmosphere: 2
Food: 2
Service: 2
Christin Gordon
Where do I even begin? My recent visit to McDonald's was, without a doubt, the best fast-food experience I've ever had. From the moment we walked in, it was clear this place was different. Our cashier, Ryan, was a breath of fresh air - his customer service skills were impeccable, going above and beyond in every way possible to ensure our order was perfect.But the excellence didn't stop there. James, the manager, made it his mission to ensure that every aspect of our visit was exceptional. He checked in with us to make sure our meal was exactly as we hoped, and his attention to detail did not go unnoticed. And let's talk about the food — it looked like it jumped straight out of a commercial and tasted even better. It's rare to find fast food that genuinely impresses in both presentation and flavor, but this McDonald's managed just that.What really stood out to me, though, was the cleanliness of the restaurant. It was immaculate, setting a new standard for what I thought was possible at a fast-food joint. This visit truly restored my faith in McDonald's and showed me what a well-managed restaurant can achieve.If you're ever in the area, do yourself a favor and stop by this McDonald's. Thanks to the team's outstanding service, dedication to quality, and culinary excellence, it's an experience you won't want to miss. Hats off to Ryan, James, and the entire staff for making our visit unforgettable!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, French Fries, Chicken Mcnuggets, Big Mac
Noah Turner
They got the order completely wrong, and it wasn't even good at least, I would not go here they can't even give proper change back ?
Atmosphere: 1
Food: 1
Service: 1
Lori Ann White (Foxgirl1.)
Fish sandwiches were great the first night we ate them but the second night they were cold and the extra tarter sauce was thrown all over
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Big Mac, Sausage Burrito, Mcdouble, Strawberry & Crème Pie
I placed an online order for breakfast and drinks for my teenage girls to pick up in their way to work. Pancake breakfasts and hash browns were ordered. When they got to work they realized no syrup or utensils were given, but 7 butters! They asked for ketchup and 2 were given(for 4 hash browns). When I called the manager said their breakfast was over but “come back tomorrow with the receipt and we will replace your order” this morning the girls went through the drive through and gave the receipt and were told “we can’t replace orders due to missing condiments” Pancake syrup for pancakes is more than a condiment! Stephanie the manager was condescending and kept saying “syrup is a condiment” and said the manager that said we can replace it will be spoken to because she was wrong to say that.Update, my daughters boss called and they told her they will replace the order! Her boss let her go get it. I guess they got sick of us.
Service: 1
Michelle Barger
The best thing about this place is the inside. I've had about 50/50 experience in them getting my order right but the drive thru is usually pretty quick.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Mccafé Caramel Latte, Mcflurry with Oreo Cookies, Chicken Mcnuggets, World Famous Fries
Jess Tate
• Food was tasty and put together well• The crew on 2/26 at 7:30 pm provided excellent service - they were friendly & quick• The order was correct down to napkins & ketchup in the bag!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcflurry with Oreo Cookies, French Fries
Rogue Hannibal7
As both a former worker and customer. Do not go here.Work wise I applied to work. Not to deal with the disrespect.• There was an incident over a spoon dropping and T tells J it’s nasty. It escalated to the point where she threatened to shoot her. Atmosphere wise everyone gossips and there was a time where a newly hired guy in the open kitchen grill says he’s feeling “stabby”. Afternoon workers come in late leaving some morning workers having to stay and the managers for noon to afternoon insist you stay. Drive through they keep receipts at time in first window while giving change, second window they’ll just give you your bag without calling anything with chances being they messed it up. You return to address it they’ll do little to no effort fixing the problem. One tall worker and a short manager with glasses(though having to be professional) showed personal display of affection as I went to gather a regular burgers box COMPLETELY disregarding I have to pass through.I can continue but all in all food wise it’s decent but it’s best to order upfront than risking a return drive through. Service wise you are better off with breakfast than afternoon lunch with a younger generation that prioritizes horse playing than doing the work professionally. Atmosphere wise in the back it would be way better if it all wasn’t about gossiping, horse playing, etc. and was more on communication and team work.
Atmosphere: 1
Food: 1
Service: 1
April Williams
We all love McDonald but we also know that our order is never right! ☹️
Went through the drive up great service
Atmosphere: 5
Food: 5
Service: 5
Waited 10 minutes for a curbside pickup before having to go in and get it myself. Employee acted confused and useless and began making excuses. No "I'm sorry", nothing. Just "Well I just got back from break!" over and over.There was no line in the store, and my order was sitting next to the register. My drink was also only half full and had no ice. Food was cold and buns were stale. Do you have a bunch of McRetards working here?
Atmosphere: 1
Food: 1
Service: 1
Just Very Friendly Ppl and Easy for a Bite to Eat or Love They're Frappe'sParking: Morristown Location has Plenty Spots Available for Parking, We Sometime Get Our Food and Sit in Car and Eat but Awesome Parking SpotsKid-friendliness: Good Kid Menu!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Quarter Pounder with Cheese, Big Mac, Mcdouble, Mcchicken, Quarter Pounder Hamburger
Buffalo Trail McDonald's never have the pies I order, apparently can't read numbers, ordered 6 piece, and gave me a 4 piece. ?♀️?
Atmosphere: 2
Food: 2
Service: 2
Great fast service. They actually give you what you order
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Quarter Pounder with Cheese, French Fries, Strawberry & Crème Pie
I felt like I was in another country? Alarms were going off an no service?
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: French Fries
Drive thru hours shows that its open on Saturday at 5am but was still closed, nobody was there
Atmosphere: 2
Food: 2
Service: 2
Where do I even begin? My recent visit to McDonald's was, without a doubt, the best fast-food experience I've ever had. From the moment we walked in, it was clear this place was different. Our cashier, Ryan, was a breath of fresh air - his customer service skills were impeccable, going above and beyond in every way possible to ensure our order was perfect.But the excellence didn't stop there. James, the manager, made it his mission to ensure that every aspect of our visit was exceptional. He checked in with us to make sure our meal was exactly as we hoped, and his attention to detail did not go unnoticed. And let's talk about the food — it looked like it jumped straight out of a commercial and tasted even better. It's rare to find fast food that genuinely impresses in both presentation and flavor, but this McDonald's managed just that.What really stood out to me, though, was the cleanliness of the restaurant. It was immaculate, setting a new standard for what I thought was possible at a fast-food joint. This visit truly restored my faith in McDonald's and showed me what a well-managed restaurant can achieve.If you're ever in the area, do yourself a favor and stop by this McDonald's. Thanks to the team's outstanding service, dedication to quality, and culinary excellence, it's an experience you won't want to miss. Hats off to Ryan, James, and the entire staff for making our visit unforgettable!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, French Fries, Chicken Mcnuggets, Big Mac
They got the order completely wrong, and it wasn't even good at least, I would not go here they can't even give proper change back ?
Atmosphere: 1
Food: 1
Service: 1
Fish sandwiches were great the first night we ate them but the second night they were cold and the extra tarter sauce was thrown all over
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Big Mac, Sausage Burrito, Mcdouble, Strawberry & Crème Pie
Restaurantji Recommends
I placed an online order for breakfast and drinks for my teenage girls to pick up in their way to work. Pancake breakfasts and hash browns were ordered. When they got to work they realized no syrup or utensils were given, but 7 butters! They asked for ketchup and 2 were given(for 4 hash browns). When I called the manager said their breakfast was over but “come back tomorrow with the receipt and we will replace your order” this morning the girls went through the drive through and gave the receipt and were told “we can’t replace orders due to missing condiments” Pancake syrup for pancakes is more than a condiment! Stephanie the manager was condescending and kept saying “syrup is a condiment” and said the manager that said we can replace it will be spoken to because she was wrong to say that.Update, my daughters boss called and they told her they will replace the order! Her boss let her go get it. I guess they got sick of us.
Service: 1
The best thing about this place is the inside. I've had about 50/50 experience in them getting my order right but the drive thru is usually pretty quick.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Mccafé Caramel Latte, Mcflurry with Oreo Cookies, Chicken Mcnuggets, World Famous Fries
• Food was tasty and put together well• The crew on 2/26 at 7:30 pm provided excellent service - they were friendly & quick• The order was correct down to napkins & ketchup in the bag!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcflurry with Oreo Cookies, French Fries
As both a former worker and customer. Do not go here.Work wise I applied to work. Not to deal with the disrespect.• There was an incident over a spoon dropping and T tells J it’s nasty. It escalated to the point where she threatened to shoot her. Atmosphere wise everyone gossips and there was a time where a newly hired guy in the open kitchen grill says he’s feeling “stabby”. Afternoon workers come in late leaving some morning workers having to stay and the managers for noon to afternoon insist you stay. Drive through they keep receipts at time in first window while giving change, second window they’ll just give you your bag without calling anything with chances being they messed it up. You return to address it they’ll do little to no effort fixing the problem. One tall worker and a short manager with glasses(though having to be professional) showed personal display of affection as I went to gather a regular burgers box COMPLETELY disregarding I have to pass through.I can continue but all in all food wise it’s decent but it’s best to order upfront than risking a return drive through. Service wise you are better off with breakfast than afternoon lunch with a younger generation that prioritizes horse playing than doing the work professionally. Atmosphere wise in the back it would be way better if it all wasn’t about gossiping, horse playing, etc. and was more on communication and team work.
Atmosphere: 1
Food: 1
Service: 1
We all love McDonald but we also know that our order is never right! ☹️
Atmosphere: 3
Food: 3
Service: 4