McDonald's

Name: McDonald's
Address: 5995 W Andrew Johnson Hwy, Morristown, Tennessee, 37813, US
Telephone: (423) 586-2956
Price range: $
Rating: 2.2

$ • Fast Food, Burgers, Coffee Shops

Hours:
5995 W Andrew Johnson Hwy, Morristown
(423) 586-2956

Menu Order Online

About McDonald's

The McDonald's restaurant is known for its friendly staff, quick service, and clean interior. The manager and employees work hard to ensure customer satisfaction, and they strive to correct any issues that arise. Customers appreciate the smiling faces and the effort made to create a pleasant dining experience. The restaurant is kid-friendly, offering Kids Happy Meals, and has some handicap seats at tables, although it is not fully handicap accessible when entering the building. Recently, customers noted that the food was fresh and hot, including Big Mac sandwiches, fries, and drinks like Dr Pepper and Sprite. However, there have been some delays and mistakes, such as missing toys in Happy Meals, fewer nuggets than ordered, and longer wait times at the drive-thru, even when the restaurant is not busy. Some recent feedback indicated that the pick-up window has mirrored glass, making it hard to see inside, and there were reports of food items like bagels and hash browns not being warm. Despite these challenges, Brandee stands out as a hard worker who puts a lot of time and devotion into her job, which enhances the overall experience. The staff generally tries their best to offer a good experience, even when they are understaffed and overworked.