Starbucks
4236 Roberts Ln, Morristown
(423) 438-1089
Recent Reviews
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Usually a very pleasant experience every time, however I stopped in this morning and the lady working the drive thru was extremely rude. Slamming the drive thru window shut after being very smart and snippy with me. Bad customer service. Will not be back to this location
Atmosphere: 1
Food: 3
Service: 1
We love bringing our grandkids here. Great service. They get our orders right and that’s a big deal! Thankful for cake pops to keep the littles happy!
Atmosphere: 5
Food: 5
Service: 5
The bathroom was gross; There were no hand towels. The air dryer is weirdly mounted straight into the sink as part of the fixture, blowing someone else's dirty waste water all over your arms and clothes. If a public-serving business doesn't want to provide hand towels in the restroom, then the staff needs to frequently check the restroom for cleanliness.
Atmosphere: 1
Food: 5
Service: 2
Grande matcha latte with coconut milk was on point! Fast, personable service with a smile! Make sure to give the Caritas some love through a cash tip or via the app if using it:-)
Food: 5
Service: 5
Excellent staff, clean clean clean store, from the counters to the floor.Baristas know their stuff..
Atmosphere: 5
Food: 5
Service: 5
It is my birthday and the lady at the counter (older blonde lady) was very rude. I wanted a refresher than no longer exists, however most Starbucks just replace the flavor to what they have in season. This lady was very snippy and really upset me with her attitude .
Very friendly staff… They make you feel at home here!
Atmosphere: 5
Food: 5
Service: 5
My home away from home. Great staff, great coffee, great environment. The store is always clean, everyone is really friendly, there is ample comfortable seating, and it's just an overall excellent neighborhood Starbucks. The manager there is very friendly and you can tell they run a great store.
Atmosphere: 5
Food: 5
Service: 5
Love what they write on my drinks, so nice to sit inside and talk with friends or do school work. Really is a 3rd place atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Expensive and overrated
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Only giving a 1 star because they only care for the customers in the drive thru. If you go in expect to wait about 20 to 30 min for a cup of coffee. I honestly might start just making my own coffee it’s ridiculous for paying so much for that wait. Literally a waste of time. And they made it wrong. Twice. Also they don’t give what customer wants. Just wanted to buy trenti cup with ice and they said they can’t do that. That’s why I quit going here.
Starbucks is the gold standard of coffee and this location carries its weight and lives up to the standard.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Gouda \u0026 Egg Sandwich, Sumatra
Staff is always friendly in the drive thru or inside. Pleasure stopping, have never had a problem with non accurate order.
Atmosphere: 5
Food: 5
Service: 5
My drink has had more foam lately, even when I request none. It's an expensive coffee to only have half of your cup drinkable
Atmosphere: 3
Food: 4
Service: 4
Never an issue at this location!
Atmosphere: 5
Food: 5
Service: 5
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