Texas Roadhouse
4332 Erica Greene Cir, Morristown
(423) 581-7896
Recent Reviews
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Horrible experience, their was a hair in my food either gray or bleach blonde. Had to wait an extra 20 or 30 mins while the whole party ate and I hadn't ate all day and I dont like the sides or anything only the main course for me. By the time I finally got my food everyone was done eating and I barely had time to eat much and it made me feel like I just wanted to go in the bathroom and cry. The manager didnt even offer the slightest discount or anything at all to make up for their being a hair in my food still billed us full price for the rack of ribs all he said was a simple sorry. Wasn't expecting to feel depressed from your restaurant or any restaurant for that matter but this texas roadhouse sure pulled that off. I know we are human but I have never had a restaurant make me feel so belittled or like I didnt matter like this before.
Atmosphere: 1
Food: 1
Service: 1
The food there is always good. I have never got anything that was not top notch and my service is always great. Just go hungry and if you leave hungry it's your own fault.
Atmosphere: 5
Food: 5
Service: 5
We arrived at approximately 3:30pm Our party of 3 were seated at the bar. The bartender I believe her name was Mal was on point. Friendly and professional! Fast and efficient!
Atmosphere: 5
Food: 5
Service: 5
Well prepared food. Excellent house salad.
Atmosphere: 5
Food: 5
Service: 5
Ive been here a couple times and they never seem to know how to properly make the bread. This time I ordered to go and had a gift card as partial payment. My daughter ordered the Ft Worth Ribeye Medium… they cooked it rare, it was still mooing. They didn’t give me ranch for my salad and the bread I paid extra for was completely raw in the middle. Also my daughter mac n cheese.... wheres the cheese? They put a little bit of cheese on top and the rest of the macaroni has nothing on it.
To go order is a complete and utter joke. I had to go in and sit there, stand and wait for them to scan my giftcard on my phone because they had to get the manager to figure out how to use the texas roadhouse giftcard. So I got my food about 20-25 minutes after it should have originally been ready.
Atmosphere: 3
Food: 2
Service: 1
Service was amazing! Food was great. My steak was overcooked and the waitress took it right back and got me a new one
Atmosphere: 5
Food: 5
Service: 5
Jamie is an absolute rockstar and should be promoted.
The only thing I didn’t like was the blackberry bourbon cocktail it wasn’t for me. My friend got the fish bowl and she really enjoyed it.
Atmosphere: 5
Food: 5
Service: 5
I ordered the 8 oz salmon and my dad ordered a steak. The salmon was dry like it was microwaved. The steak was ordered medium rare and came out well done. Ive never had a bad experience at trh until we went today
Atmosphere: 4
Food: 1
Service: 4
4-5 employees at door couldn't ask name do we could be seated.
Service: 1
Good food. Good. Service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food is cold and when we ask to reheat it she get it and keep me wait for 20 minutes when they return the food its cold so disappointed🙄
Atmosphere: 2
Food: 1
Service: 1
My favorite place to go.
Atmosphere: 5
Food: 5
Service: 5
It was good this time for me and my wife 35 Anniversary. 34 not so good. Last time the waitress brought out food for one person. Really
Atmosphere: 5
Food: 5
Service: 5
Had to ask for the butter for the rolls. She didn't check on us much but we were fine.
Atmosphere: 5
Food: 5
Service: 4
Had a great experience. Shoutout to my seater Nella, she made me feel welcome and made sure my needs were took care of.
Atmosphere: 5
Food: 4
Service: 5
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