My recent stay was extremely disappointing and far below expectations. From the moment I arrived, the attitude and lack of professionalism from the front desk set the tone for the entire visit. Staff members were dismissive, unhelpful, and at times outright rude. Questions and concerns were met with eye-rolling, impatience, or excuses rather than any attempt to actually resolve the issues.
The accommodations themselves were also unacceptable. The room was not properly maintained, and several basic amenities were either missing or not functioning correctly. When I reached out to management for assistance, the response was apathetic at best. It was clear that guest comfort and satisfaction were not priorities for this team.
I travel often and rarely leave negative feedback, but this experience was one I do not want to repeat. The lack of hospitality, poor attitude of staff, and absence of accountability have completely changed my perception of this property and the brand it represents. I left frustrated, disappointed, and feeling as though my business was not valued.
I hope you take this feedback seriously and make improvements, because many of these issues are easily fixable with better leadership, training, and customer service standards.
Xavier Vandewalker
My recent stay was extremely disappointing and far below expectations. From the moment I arrived, the attitude and lack of professionalism from the front desk set the tone for the entire visit. Staff members were dismissive, unhelpful, and at times outright rude. Questions and concerns were met with eye-rolling, impatience, or excuses rather than any attempt to actually resolve the issues.
The accommodations themselves were also unacceptable. The room was not properly maintained, and several basic amenities were either missing or not functioning correctly. When I reached out to management for assistance, the response was apathetic at best. It was clear that guest comfort and satisfaction were not priorities for this team.
I travel often and rarely leave negative feedback, but this experience was one I do not want to repeat. The lack of hospitality, poor attitude of staff, and absence of accountability have completely changed my perception of this property and the brand it represents. I left frustrated, disappointed, and feeling as though my business was not valued.
I hope you take this feedback seriously and make improvements, because many of these issues are easily fixable with better leadership, training, and customer service standards
Lori
Food was great but surprise- when we arrived, they were allowing a customer to have a very large dog with him at the bar- a health code violation. No, not a service animal! Only one waiter working a packed brunch. He did his best but everything was very slow.
Mike
Service wasn't welcoming even when we had a reservation for Sunday brunch. Weee asked by three different staff if we wanted a seat and they finally at us. Our orders weren't difficult and place was half full and food took almost 35 minutes to get it.
Lauren Maxwell
This is a great option for breakfast when other spots are busy, especially on weekends. I recommend the omelet!
Atmosphere: 5
Food: 5
Service: 5
R H
Pricey but surprisingly cozy restaurant affiliated with a hotel. Delicious brunch choices. Veggie sausage and vegan biscuits are some of the alternative options. Best take on avocado toast I’ve had; tasty garnishes and great sourdough toast. Table mate said the sliced corned beef in the corned beef and eggs was very good, with emphasis on very.
Atmosphere: 5
Food: 5
Service: 5
Stefanie
Food, service, and ambience are good! But it's consistently hot in the dining area and affects the overall experience.
Tyler Burnett
Great food, long wait for both table and food.
Atmosphere: 3
Food: 5
Service: 3
David
Overall, the food is wonderful. Everyone at our table was very happy with the items they ordered and the quality of the ingredients. However, the service is terrible and very slow. I had to get a refill of our waters and the coffee and tea was never refilled until our check came and we asked for them. Then it was another 10 minutes until they were refilled and an automatic 20% tip after no service was a bad look. If you stay at the hotel and just looking to get a quick bite before heading out into Nashville, then you are in luck with some very good food. However, I won't be coming back until service is better.
Michelle
Café Waymore's in Nashville has a warm, welcoming ambiance that makes you feel right at home. The food was delicious and came out quickly, which was a pleasant surprise. John, our server, was kind and personable—he really added to the experience. The only small note (not quite a complaint) is that my drink came out with the food instead of before, but that's just a personal preference. Overall, a lovely spot I'd gladly return to.
My recent stay was extremely disappointing and far below expectations. From the moment I arrived, the attitude and lack of professionalism from the front desk set the tone for the entire visit. Staff members were dismissive, unhelpful, and at times outright rude. Questions and concerns were met with eye-rolling, impatience, or excuses rather than any attempt to actually resolve the issues. The accommodations themselves were also unacceptable. The room was not properly maintained, and several basic amenities were either missing or not functioning correctly. When I reached out to management for assistance, the response was apathetic at best. It was clear that guest comfort and satisfaction were not priorities for this team. I travel often and rarely leave negative feedback, but this experience was one I do not want to repeat. The lack of hospitality, poor attitude of staff, and absence of accountability have completely changed my perception of this property and the brand it represents. I left frustrated, disappointed, and feeling as though my business was not valued. I hope you take this feedback seriously and make improvements, because many of these issues are easily fixable with better leadership, training, and customer service standards.
My recent stay was extremely disappointing and far below expectations. From the moment I arrived, the attitude and lack of professionalism from the front desk set the tone for the entire visit. Staff members were dismissive, unhelpful, and at times outright rude. Questions and concerns were met with eye-rolling, impatience, or excuses rather than any attempt to actually resolve the issues. The accommodations themselves were also unacceptable. The room was not properly maintained, and several basic amenities were either missing or not functioning correctly. When I reached out to management for assistance, the response was apathetic at best. It was clear that guest comfort and satisfaction were not priorities for this team. I travel often and rarely leave negative feedback, but this experience was one I do not want to repeat. The lack of hospitality, poor attitude of staff, and absence of accountability have completely changed my perception of this property and the brand it represents. I left frustrated, disappointed, and feeling as though my business was not valued. I hope you take this feedback seriously and make improvements, because many of these issues are easily fixable with better leadership, training, and customer service standards
Food was great but surprise- when we arrived, they were allowing a customer to have a very large dog with him at the bar- a health code violation. No, not a service animal! Only one waiter working a packed brunch. He did his best but everything was very slow.
Service wasn't welcoming even when we had a reservation for Sunday brunch. Weee asked by three different staff if we wanted a seat and they finally at us. Our orders weren't difficult and place was half full and food took almost 35 minutes to get it.
This is a great option for breakfast when other spots are busy, especially on weekends. I recommend the omelet!
Atmosphere: 5
Food: 5
Service: 5
Pricey but surprisingly cozy restaurant affiliated with a hotel. Delicious brunch choices. Veggie sausage and vegan biscuits are some of the alternative options. Best take on avocado toast I’ve had; tasty garnishes and great sourdough toast. Table mate said the sliced corned beef in the corned beef and eggs was very good, with emphasis on very.
Atmosphere: 5
Food: 5
Service: 5
Food, service, and ambience are good! But it's consistently hot in the dining area and affects the overall experience.
Great food, long wait for both table and food.
Atmosphere: 3
Food: 5
Service: 3
Overall, the food is wonderful. Everyone at our table was very happy with the items they ordered and the quality of the ingredients. However, the service is terrible and very slow. I had to get a refill of our waters and the coffee and tea was never refilled until our check came and we asked for them. Then it was another 10 minutes until they were refilled and an automatic 20% tip after no service was a bad look. If you stay at the hotel and just looking to get a quick bite before heading out into Nashville, then you are in luck with some very good food. However, I won't be coming back until service is better.
Café Waymore's in Nashville has a warm, welcoming ambiance that makes you feel right at home. The food was delicious and came out quickly, which was a pleasant surprise. John, our server, was kind and personable—he really added to the experience. The only small note (not quite a complaint) is that my drink came out with the food instead of before, but that's just a personal preference. Overall, a lovely spot I'd gladly return to.
Restaurantji Recommends
Was the best brunch stop in Nashville. Great service, the best food! Julie is the best! Thanks for the great food for me and my friends
Atmosphere: 5
Food: 5
Service: 5
Nice coffee
Rideshare pickup
Nice and cozy place.. great atmosphere and flavorful food..
A wonderful place for breakfast and brunch.
Cozy, dog-friendly hangout spot. Good coffee drinks
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