Terribleeeeeeee! I ordered a three scoop Sunday and pictured is what I received! No manager on duty, completely messed up order! The worker hung up in my face. Paid extra for items I didn’t get. All out bad service, I’ll never come here again.
Atmosphere: 1
Food: 1
Service: 1
Danielle
This Baskin Robbins should definitely just shut down! They never have anything! Is hasn’t been not 1 time I’ve visited this location and was able to get what I want! I would’ve gave them 0 stars if i could!
summer barrett
Order through Uber eats..4 12 oz hand packed items that came with 1 free single scoop.Got a call from the store that they were out of all the flavors I ordered except 1 flavor. So I changed the flavors. Got my order and there were only 2 12 once containers that literally had maybe 2 scoops of ice cream in them. The other two were given as single scoop. My order was completely incorrect and lacking .
Food: 2
Service: 1
Ja'Sean Jackson
I did not get what I ordered online at all. Nor did I get a order change notification
Atmosphere: 1
Food: 1
Service: 1
Sandra Morales
I had a disappointing experience at the Baskin-Robbins location yesterday. I visited to buy an ice cream to brighten my day, but unfortunately, the service was subpar. The refrigerators were empty at 2:30 pm on a Friday, which is unusual. The staff served with a poor attitude, making my experience even worse. It's disheartening that a place meant to lift your mood actually leaves you feeling worse. I don't plan to return or recommend this location to anyone. I give it one star, as that's the minimum rating. If you're seeking a place to boost your spirits with a delicious ice cream, this isn't it.
Atmosphere: 1
Service: 1
John N.
They have employees that don't know what they sell. They have employees that don't have ability to make a full scoop of ice cream. Not getting what you paid for at these inflated prices = no return for me. 3 half scoops = 8.18
Jennifer York
They were out of everything I asked for. It took over15 min to give my order at drive thru and another 10 min wait at the window for a pre pack qt
Atmosphere: 1
Food: 1
Service: 1
Sonja Sexton
Awful service and employee talked to me wirh Zero courtesy.
Atmosphere: 1
Food: 1
Service: 1
the man man
Malachi gave amazing service. Highly recommended!!!
Atmosphere: 5
Food: 5
Service: 5
Shannon Mohr
They were respectful, fast, & polite! I highly recommend this place! The staff were great at training their new hires. If they were out of something, they suggested other items.
Great ice cream and friendly service, had ran supplies down toward end of shift but apart from that was all good.
Food: 4
Service: 5
ajay singh
The person was nice to us and gave us free donuts and he was very kind he is the manager of the year in my book definitely recommend
Atmosphere: 5
Food: 5
Service: 5
Y Faber
The Night Manager Nate is a gem! What great atmosphere. He was so nice, we came back twice! We couldn't praise him enough in such a short writing....excellence is an understatement!
Atmosphere: 5
Service: 5
Angela Harper
I hadn’t planned on coming back to B&R anymore but my daughter begged today. Roque was working today and went above and beyond to make our experience perfect. He was so nice to my daughter and showed her the process of putting her unicorn cup together. We will absolutely be back. He has made us customers again!
Atmosphere: 5
Food: 5
Service: 5
Melissa
I came through the drive thru on a Sunday afternoon with my family. We said hello though the speaker and the lady on the drive thru microphone proceeded to say in a rude manner “can you hold on I’ll be with you in a second” with no visible customers in the car line or inside the store. We waited for 20 additional minutes and left since she never helped us.
Terribleeeeeeee! I ordered a three scoop Sunday and pictured is what I received! No manager on duty, completely messed up order! The worker hung up in my face. Paid extra for items I didn’t get. All out bad service, I’ll never come here again.
Atmosphere: 1
Food: 1
Service: 1
This Baskin Robbins should definitely just shut down! They never have anything! Is hasn’t been not 1 time I’ve visited this location and was able to get what I want! I would’ve gave them 0 stars if i could!
Order through Uber eats..4 12 oz hand packed items that came with 1 free single scoop.Got a call from the store that they were out of all the flavors I ordered except 1 flavor. So I changed the flavors. Got my order and there were only 2 12 once containers that literally had maybe 2 scoops of ice cream in them. The other two were given as single scoop. My order was completely incorrect and lacking .
Food: 2
Service: 1
I did not get what I ordered online at all. Nor did I get a order change notification
Atmosphere: 1
Food: 1
Service: 1
I had a disappointing experience at the Baskin-Robbins location yesterday. I visited to buy an ice cream to brighten my day, but unfortunately, the service was subpar. The refrigerators were empty at 2:30 pm on a Friday, which is unusual. The staff served with a poor attitude, making my experience even worse. It's disheartening that a place meant to lift your mood actually leaves you feeling worse. I don't plan to return or recommend this location to anyone. I give it one star, as that's the minimum rating. If you're seeking a place to boost your spirits with a delicious ice cream, this isn't it.
Atmosphere: 1
Service: 1
They have employees that don't know what they sell. They have employees that don't have ability to make a full scoop of ice cream. Not getting what you paid for at these inflated prices = no return for me. 3 half scoops = 8.18
They were out of everything I asked for. It took over15 min to give my order at drive thru and another 10 min wait at the window for a pre pack qt
Atmosphere: 1
Food: 1
Service: 1
Awful service and employee talked to me wirh Zero courtesy.
Atmosphere: 1
Food: 1
Service: 1
Malachi gave amazing service. Highly recommended!!!
Atmosphere: 5
Food: 5
Service: 5
They were respectful, fast, & polite! I highly recommend this place! The staff were great at training their new hires. If they were out of something, they suggested other items.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great ice cream and friendly service, had ran supplies down toward end of shift but apart from that was all good.
Food: 4
Service: 5
The person was nice to us and gave us free donuts and he was very kind he is the manager of the year in my book definitely recommend
Atmosphere: 5
Food: 5
Service: 5
The Night Manager Nate is a gem! What great atmosphere. He was so nice, we came back twice! We couldn't praise him enough in such a short writing....excellence is an understatement!
Atmosphere: 5
Service: 5
I hadn’t planned on coming back to B&R anymore but my daughter begged today. Roque was working today and went above and beyond to make our experience perfect. He was so nice to my daughter and showed her the process of putting her unicorn cup together. We will absolutely be back. He has made us customers again!
Atmosphere: 5
Food: 5
Service: 5
I came through the drive thru on a Sunday afternoon with my family. We said hello though the speaker and the lady on the drive thru microphone proceeded to say in a rude manner “can you hold on I’ll be with you in a second” with no visible customers in the car line or inside the store. We waited for 20 additional minutes and left since she never helped us.
Atmosphere: 1
Food: 1
Service: 1
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