The coffee is amazing. We were there four days in a row, and only on the fifth day did anyone smile at us. I stopped to thank her for smiling as we were told coming into the city about Southern Hospitality. We struggled to find that as much as we really did try! We are kind and go out of our way to say thank you as we have been in hospitality for years. Again, phenomenal coffee and great service Friday morning. I wish we would have asked her name.
Atmosphere: 5
Food: 5
Service: 2
Eric Hurley
Good food. Good coffee. Kind, professional employees. And outstanding management.
Had breakfast here twice. Second time another patron accidentally received our food, took a while to get our order bc of this. The manager and the employees went ABOVE AND BEYOND when rectifying this. They not only apologized profusely but got our food out to us and then tried to refund the entire ticket.
Outstanding management.
Atmosphere: 5
Food: 5
Service: 5
Jeff Downing
Good coffee, friendly service and convenient location to Music City Center. Had a mocha along with a biscuit breakfast sandwich. It was perfectly cooked.
Atmosphere: 5
Food: 5
Service: 5
Enrique Vargas
Great shop, great atmosphere, great place to sit and have a conversation, the dessert selection is amazing, the biscotti selection even better. The customer service is beautiful, the people who work there are very friendly and beautiful. With that said, the coffee for some reason tastes off, I tried a drink called the red eye and it really tasted off. I then came back another time and tried the Mocha and once again the coffee tasted off. I'm not sure what it is that makes it taste so off, maybe it's the espresso they use. I spoke to the girl who made the drink and she said she doesn't drink coffee. I'm not sure how anyone who makes coffee for a living doesn't know what it's supposed to taste like especially when a customer is saying that it slightly tastes off.
Other than that, I did not try their regular coffee or their other offerings of coffee types.
Still, it's a beautiful shop to come too, I'll give it another try to see if I can find the drink that's for me, I just don't think I'll try any espresso drink since two tasted off.
Atmosphere: 5
Food: 3
Service: 5
Pilai W
We have a great time at the coffee shop.
Atmosphere: 5
Food: 5
Service: 5
Icecold Honke (Icecoldhonke)
Standard coffee nothing different.
Atmosphere: 3
Food: 3
Service: 4
Joe Goodman
Not a $7 cinnamon roll. I’m sure rent is high in their location. So it’s probably more a matter of survival than price gouging.
Wheelchair accessibility: Easy access via wheelchair
Zach M
Seemed like a nice Cafe, but on principle, I won't support businesses that don't show pricing on any items. Gonna make me wait in line to scan fridge items to tell me the price, or once I order a drink to tell me the cost? Nope. Any reasonable business displays pricing. If anything, this slows down the productivity flow when a customer has to ask for cost on every item they're interested in to help determine what they want.
Keys Images
Nice for a coffee or Chai and a quick chat at a conference.
Atmosphere: 5
Food: 5
Service: 5
scott baldwin
The staff is rude to say the least. Coffee is horrible and overpriced. Save your time and money. There are plenty of other options nearby that are not inconvenienced by their customers.
The Omni is lovely. The staff at Bongo is rude, and the coffee has a very odd taste. Our latte and Americano were ok. There is a weird aftertaste that I am not sure how to describe but with I did drink mine. My daughter threw hers out it was so gross. Save your money and go somewhere else.
Atmosphere: 4
Food: 1
Service: 1
Alyse Anderson
The snacks and coffee are fine, it’s the disdain from the service staff that made it bitter. 6am at a coffee shop, you gotta come to work already warmed up. Won’t be wasting my time and energy here again.
Atmosphere: 4
Food: 4
Service: 1
Carleigh Hamberger
Be prepared to spend a pretty penny! 2 sandwiches and 2 coffees came out to $40 for us. Very nice atmosphere and service was
Atmosphere: 5
Food: 3
Service: 3
Greg Gonzalez
Best cup of coffee I had in Nashville so far.. service was fast and the staff were very pleasant good place to sit and people watch with a good cup of coffee..
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bagel
Carrie Morgan
I think I was given a small, even though I ordered a medium, and couldn't taste coffee or caramel sipping cream in the "Broadway," just milk. Very disappointing!
The coffee is amazing. We were there four days in a row, and only on the fifth day did anyone smile at us. I stopped to thank her for smiling as we were told coming into the city about Southern Hospitality. We struggled to find that as much as we really did try! We are kind and go out of our way to say thank you as we have been in hospitality for years. Again, phenomenal coffee and great service Friday morning. I wish we would have asked her name.
Atmosphere: 5
Food: 5
Service: 2
Good food. Good coffee. Kind, professional employees. And outstanding management.
Had breakfast here twice. Second time another patron accidentally received our food, took a while to get our order bc of this. The manager and the employees went ABOVE AND BEYOND when rectifying this. They not only apologized profusely but got our food out to us and then tried to refund the entire ticket.
Outstanding management.
Atmosphere: 5
Food: 5
Service: 5
Good coffee, friendly service and convenient location to Music City Center. Had a mocha along with a biscuit breakfast sandwich. It was perfectly cooked.
Atmosphere: 5
Food: 5
Service: 5
Great shop, great atmosphere, great place to sit and have a conversation, the dessert selection is amazing, the biscotti selection even better. The customer service is beautiful, the people who work there are very friendly and beautiful. With that said, the coffee for some reason tastes off, I tried a drink called the red eye and it really tasted off. I then came back another time and tried the Mocha and once again the coffee tasted off. I'm not sure what it is that makes it taste so off, maybe it's the espresso they use. I spoke to the girl who made the drink and she said she doesn't drink coffee. I'm not sure how anyone who makes coffee for a living doesn't know what it's supposed to taste like especially when a customer is saying that it slightly tastes off.
Other than that, I did not try their regular coffee or their other offerings of coffee types.
Still, it's a beautiful shop to come too, I'll give it another try to see if I can find the drink that's for me, I just don't think I'll try any espresso drink since two tasted off.
Atmosphere: 5
Food: 3
Service: 5
We have a great time at the coffee shop.
Atmosphere: 5
Food: 5
Service: 5
Standard coffee nothing different.
Atmosphere: 3
Food: 3
Service: 4
Not a $7 cinnamon roll. I’m sure rent is high in their location. So it’s probably more a matter of survival than price gouging.
Wheelchair accessibility: Easy access via wheelchair
Seemed like a nice Cafe, but on principle, I won't support businesses that don't show pricing on any items. Gonna make me wait in line to scan fridge items to tell me the price, or once I order a drink to tell me the cost? Nope. Any reasonable business displays pricing. If anything, this slows down the productivity flow when a customer has to ask for cost on every item they're interested in to help determine what they want.
Nice for a coffee or Chai and a quick chat at a conference.
Atmosphere: 5
Food: 5
Service: 5
The staff is rude to say the least. Coffee is horrible and overpriced. Save your time and money. There are plenty of other options nearby that are not inconvenienced by their customers.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
The Omni is lovely. The staff at Bongo is rude, and the coffee has a very odd taste. Our latte and Americano were ok. There is a weird aftertaste that I am not sure how to describe but with I did drink mine. My daughter threw hers out it was so gross. Save your money and go somewhere else.
Atmosphere: 4
Food: 1
Service: 1
The snacks and coffee are fine, it’s the disdain from the service staff that made it bitter. 6am at a coffee shop, you gotta come to work already warmed up. Won’t be wasting my time and energy here again.
Atmosphere: 4
Food: 4
Service: 1
Be prepared to spend a pretty penny! 2 sandwiches and 2 coffees came out to $40 for us. Very nice atmosphere and service was
Atmosphere: 5
Food: 3
Service: 3
Best cup of coffee I had in Nashville so far.. service was fast and the staff were very pleasant good place to sit and people watch with a good cup of coffee..
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bagel
I think I was given a small, even though I ordered a medium, and couldn't taste coffee or caramel sipping cream in the "Broadway," just milk. Very disappointing!
Atmosphere: 4
Food: 2
Service: 3
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