Buffalo Wild Wings

Ignorant lil server, fire her fire her fire her

Atmosphere: 1

Food: 1

Service: 1

Just go to the Chex wings in the nations, it clears

Atmosphere: 1

Food: 1

Service: 1

Wings took forever and came overcooked 😒

Atmosphere: 1

Food: 1

Service: 3

If I could give a negative star I would. The heat was broken and it was 35 outside. I can overlook that. What I can't overlook is the staff and the lack of care. Their mood, behavior and customer service was colder than the restaurant. The service was terrible. The staff spent more time talking and standing around than running food to tables. We were offered a discount for staying because of no heat but when the bill came there was no discount. We had to ask multiple staff to fix it as the manager was.... No one knows where. We are HUGE Bdub supporters, but due to this visit we won't be returning.

Atmosphere: 1

Food: 1

Service: 1

Great staff.good place to watch a game.

At the time I am reviewing this, the particular location's star rating is 3.8, and honestly, that is a shame. This is easily the worst managed single restaurant of any kind my family has been to in as long as I can remember. And this isn't 1 isolated incident, this is a series of escalating poor service incidents over 2 years or so, culminating with the final incident which has made us boycott this location moving forward. If this location is franchised, the corporation should demand sale, and if it is already corporate, all management should be immediately released. The events leading up to the last event ranged from incorrect orders, massive delays to a time they had AC problems this summer and didn't bother to disclose to their customers when entering. This last event was multifaceted and experienced by several customers at once - and this wasn't the first time, but certainly the most egregious. On a to-go order, my wife had to wait over an hour for our food, and that is showing up after the time it was due to be ready. Other customers were there ahead of her and waited as long or longer. When any customer tried to get answers, they were given unacceptable attitude by the young lady working the to-go counter, and she left because she was tired of dealing with the customers and got the manager who had an even worse attitude and belittled one particular customer for asking for an update. It seemed he deemed the in-restaurant orders as the only priority and held all the to-go orders. No communication, no apology, and he refused refunds to all customers. I hope others who were there reviewed as well. I doubt anything will happen, but it should.

Atmosphere: 1

Food: 3

Service: 1

Our waitress was good, however there were other workers not so much. We had to wait to be seated with no real reason. Finally the guy (begrudgingly) seated us and that same employee was constantly complaining audibly about his work.. there was plenty to watch between football and the fights it could have been a good experience were it not for one bad apple.

Atmosphere: 4

Food: 4

Service: 2

The traditional wings are delicious. Tried the Honey Garlic sauce and it was really good.

Atmosphere: 5

Food: 5

Service: 5

Truly awful

Atmosphere: 1

Food: 1

Service: 1

Ordered take out at 5:00 PM to pickup at 7:00. Girlfriend went to pick up food, let them know she was there at 6:50. Just two normal orders of wings and fries.

It is now nearly 8:00 and that food still is not out yet and nobody has given a single update—8:00! Gotta do better. Ordered two hours in advance.

And I can’t even call to tear into some poor manager because they don’t pick up the phone.

Good variety of desserts to choose from.

Whatever you do don't go on a Sunday where the Titans are having an away game. At that point you're not allowed to eat there.

Atmosphere: 5

Food: 5

Service: 5

My poor server was doing her best, so this is NOT her fault. She should not have been so clearly overburdened (she was running back and forth non-stop. Again, NOT her fault) that I was waiting almost 30 minutes just for a to-go box. To make matters worse, I got up to go ask for one at the bar, and one of the bussers immediately came behind me and threw my leftover food away. Y'all owe me 5 wings and two mozzarella sticks. I paid $35 to have my leftovers thrown away.

Atmosphere: 3

Food: 3

Service: 3

I placed an order which said it would be ready for pickup in 20 minutes. I arrived on time and waited for an additional 30 minutes. They then told me they had yet to start my order and it would be at least an additional 15 minutes. I asked for a refund and they told me it would up to a week before it was distributed. It was also extremely hot inside the restaurant. I will not be back.

Atmosphere: 1

Service: 1

Meals came out one by one. But only after the person had finished their meal. Kitchen has no idea what they're doing.

Atmosphere: 2

Food: 1

Service: 4