I don’t know where to start! We pulled in when a truck that was in front of us pulled away because they had been sitting at the ordering speaker for a while with no answer. We pulled up and the same thing happened to us (my husband and I). We then pulled to the window after waiting 10 minutes in the line and getting no answer at the speaker. When we got to the window we notified the lady (very politely) that the speaker wasn’t working. She said, “Oh I’m sorry you’ll have to drive around again”. She said the speaker works when we pulled around she finally answered. We placed an order for a double Patty Impossible Whopper and after 20 minutes of being there she says they only have one. She didn’t offer to cook one fresh or anything. There was no sincerity, no willingness to assist, they clearly didn’t want to be there and this was the WORST visit to Burger King 👑 I’ve ever had in my life and I’ve been eating at Burger King for 40 years. There was no existence of good customer service. It only spared they were there to get paid. This Nashboro village location MUST do better, or close down.
Atmosphere: 1
Food: 1
Service: 1
Elias Ruiz Hernandez
This place is Trash. Do not go to this Burger King. You will be disappointed. Try the one on Bell Road instead.!
Atmosphere: 1
Food: 1
Service: 1
Pemadolkar
I'm sorry but if the African American male next to me wants to eat on a tray I do as well not on paper. Very unclean and uncomfortable.
Atmosphere: 1
Service: 1
Nightingale0023
The service here is poor, they have the doors to the lobby locked during business hours and the staff is very rude
Atmosphere: 1
Food: 1
Service: 1
Janica Williams
Everything was soo good. Thank you Reesy for the excellent customer service. The Halloween decorations were top-tier. Thank you so much for the experience.
Atmosphere: 5
Food: 5
Service: 5
Charles George
The place was clean my food was hot and fresh. The crew was exciting and engaging I really enjoyed my experience. Thanks to the management for an awesome team.
Atmosphere: 5
Food: 5
Service: 5
honey
The place is so clean, very nice people. Amazing fast service. 10/10 Love the crew
Atmosphere: 5
Food: 5
Service: 5
DC guy
Horrible service & bathroom's not avs I lsble to customers
Atmosphere: 1
Service: 1
Raven P
Sat in line from 6:08-6:12 no one said anything. There was a person in front of me I’m not sure if they got service or if they left as well. I left and went to McDonald’s, I won’t be back.
tee shaw
Had a great experience here. I judged the book too soon and ended up talking with the GM at this location because I thought my food was wrong. Turns out, I put the order in wrong myself. The GM didn’t argue, put. Up a fuss, nor did she give any attitude. She simply laughed and joked with me about MY mistake and even showed me how to use the kiosk thing. I definitely appreciate her because it was me that made the mistake and she didn’t have to go out of her way to help me, but she did! She showed me that I RULE!!!!
Moved here a few months ago and was excited to have a BK so close. We were going to be easy money. If it's after dark, there's no point. Wait 2 minutes at the speaker, no answer. Try to leave, get stuck behind a dasher who is waiting at the window. Tried four separate times. Never again. What a trash operation. All the lights off, people working, but don't care about drive thru guests. Wild...
Atmosphere: 1
Food: 1
Service: 1
Willie Nesby
Received the wrong order going through the drive thru, however the dining room cashier was expecting me and quickly replaced my wrong order with the right order
Atmosphere: 4
Food: 5
Service: 2
Brooklynn Stevens
Only accepting mobile orders and deliveries, but there are only 2 customers inside and no one in the drive thru?
Atmosphere: 1
Food: 1
Service: 1
Gyroscope 2x
Worst Burger King in the world
Atmosphere: 1
Food: 1
Service: 1
Lorie Gentry
Great workers, my food was fresh and hot. Clean restrooms. Will come back again
I don’t know where to start! We pulled in when a truck that was in front of us pulled away because they had been sitting at the ordering speaker for a while with no answer. We pulled up and the same thing happened to us (my husband and I). We then pulled to the window after waiting 10 minutes in the line and getting no answer at the speaker. When we got to the window we notified the lady (very politely) that the speaker wasn’t working. She said, “Oh I’m sorry you’ll have to drive around again”. She said the speaker works when we pulled around she finally answered. We placed an order for a double Patty Impossible Whopper and after 20 minutes of being there she says they only have one. She didn’t offer to cook one fresh or anything. There was no sincerity, no willingness to assist, they clearly didn’t want to be there and this was the WORST visit to Burger King 👑 I’ve ever had in my life and I’ve been eating at Burger King for 40 years. There was no existence of good customer service. It only spared they were there to get paid. This Nashboro village location MUST do better, or close down.
Atmosphere: 1
Food: 1
Service: 1
This place is Trash. Do not go to this Burger King. You will be disappointed. Try the one on Bell Road instead.!
Atmosphere: 1
Food: 1
Service: 1
I'm sorry but if the African American male next to me wants to eat on a tray I do as well not on paper. Very unclean and uncomfortable.
Atmosphere: 1
Service: 1
The service here is poor, they have the doors to the lobby locked during business hours and the staff is very rude
Atmosphere: 1
Food: 1
Service: 1
Everything was soo good. Thank you Reesy for the excellent customer service. The Halloween decorations were top-tier. Thank you so much for the experience.
Atmosphere: 5
Food: 5
Service: 5
The place was clean my food was hot and fresh. The crew was exciting and engaging I really enjoyed my experience. Thanks to the management for an awesome team.
Atmosphere: 5
Food: 5
Service: 5
The place is so clean, very nice people. Amazing fast service. 10/10 Love the crew
Atmosphere: 5
Food: 5
Service: 5
Horrible service & bathroom's not avs I lsble to customers
Atmosphere: 1
Service: 1
Sat in line from 6:08-6:12 no one said anything. There was a person in front of me I’m not sure if they got service or if they left as well. I left and went to McDonald’s, I won’t be back.
Had a great experience here. I judged the book too soon and ended up talking with the GM at this location because I thought my food was wrong. Turns out, I put the order in wrong myself. The GM didn’t argue, put. Up a fuss, nor did she give any attitude. She simply laughed and joked with me about MY mistake and even showed me how to use the kiosk thing. I definitely appreciate her because it was me that made the mistake and she didn’t have to go out of her way to help me, but she did! She showed me that I RULE!!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Moved here a few months ago and was excited to have a BK so close. We were going to be easy money. If it's after dark, there's no point. Wait 2 minutes at the speaker, no answer. Try to leave, get stuck behind a dasher who is waiting at the window. Tried four separate times. Never again. What a trash operation. All the lights off, people working, but don't care about drive thru guests. Wild...
Atmosphere: 1
Food: 1
Service: 1
Received the wrong order going through the drive thru, however the dining room cashier was expecting me and quickly replaced my wrong order with the right order
Atmosphere: 4
Food: 5
Service: 2
Only accepting mobile orders and deliveries, but there are only 2 customers inside and no one in the drive thru?
Atmosphere: 1
Food: 1
Service: 1
Worst Burger King in the world
Atmosphere: 1
Food: 1
Service: 1
Great workers, my food was fresh and hot. Clean restrooms. Will come back again
Atmosphere: 3
Food: 5
Service: 5
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