I ordered the white fish and shrimp skewer, but the shrimp were dry and old. The fish was lukewarm at best. The fries were hard as well. The breadstick was the only thing good
Atmosphere: 5
Food: 2
Service: 5
La'Shell Duncan
Staff was welcoming, decor was outstanding, service was fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish, Fried Shrimp
stephen cain
Absolutely terrible service! I ordered online to expedite my wait. I arrived at a slow restaurant with only 1 customer in front of me, who was being served. I advised the staff I had a prepaid online order.. 35 MINUTES LATER I got my meal. While waiting, 4 sets of customers came in, ordered at the counter, were given their meals, and sat to eat. Even those customers were commenting out loud about the absurdity of me still standing there. Staff was indifferent. When I asked what's going on after 30 minuted, they appeared mad that I asked, and kitchen staff just stared at me as if to draw me into a fight. We're never going back. Friends, family, and neighbors will all be advised to stay away from here. Perhaps Capt Ds should burn it down again and start over one more time.
Regular fried fish not fresh, slightly dried out. Slaw had a "sour" taste. The spicy fish was freshly cooked and good.
Atmosphere: 5
Food: 2
Service: 5
AB
The food was ??. It was fresh, hot and flavorful. Better than that though is y'all employee Trent. Y'all need to hurry up and promote him or give him a raise or something. I haven't had service like that since I was a baby. Man did everything but put the spoon to my mouth. ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish, Coleslaw, Baked Potato
Brad Todd
Clean Restaurant, friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Clam Strips, Fish
Johnnie Welborn
I go to D's every where but this one really stands out as the very best I have ever been to .Friendly greeting and a smile , That goes a long way .The fish however was fried better than any D's I have ever been to .The batter was nice and crisp and the oil must have been changed that day because there was no bad oil taste in the fish or fry's .I will go out of my way to return to that store
Was looking forward to this meal, as we hadn't been back since the new store was built. Unfortunately, they missed the mark. We did not receive what we ordered...all fish no chicken, and I don't eat fish so I was without....also asked for condiments, yet did not receive those either...disappointed and still hungry
Food: 3
Service: 5
Melanie Clay
First time dining in at the new Captain D's in Hermitage. Great food and great experience. The old store's quality had gone down hill, but this one is spot on!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish, White Fish, Fried Shrimp, Mozzarella Sticks, Giant Fish Sandwich Combo, Fried Okra, Baked Potato, Fried Pickles
Randal Swindle
We tried the New Captain D's after the old one burned. Service is swift and sure. Employees are polite and courteous. The drive through is handy to use. Easy in and out at the traffic light onto Lebanon Road. I really enjoy their fish and chips. Shrimp and sides are good too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish, White Fish, Fried Shrimp, Coleslaw, Mac & Cheese, Mozzarella Sticks, Oreo Cheesecake, Loaded Baked Potato, Giant Fish Sandwich Combo, Fried Okra, Giant Fish Sandwich, Baked Potato, Fried Pickles
Jennifer Harper
We did drive through and ordered just 2 meals. The fish and shrimp combo is to come with 2 pieces of fish and 6 shrimp, well I got a piece of fish and 6 shrimp. The other was 2 piece catfish meal, it had one decent piece and the second piece was about half the size. It looked like a chicken strip. We would have gone back, but the cost of gas now makes it not worth it. If you don’t want to get robbed like us check your food before leaving.
I ordered the white fish and shrimp skewer, but the shrimp were dry and old. The fish was lukewarm at best. The fries were hard as well. The breadstick was the only thing good
Atmosphere: 5
Food: 2
Service: 5
Staff was welcoming, decor was outstanding, service was fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish, Fried Shrimp
Absolutely terrible service! I ordered online to expedite my wait. I arrived at a slow restaurant with only 1 customer in front of me, who was being served. I advised the staff I had a prepaid online order.. 35 MINUTES LATER I got my meal. While waiting, 4 sets of customers came in, ordered at the counter, were given their meals, and sat to eat. Even those customers were commenting out loud about the absurdity of me still standing there. Staff was indifferent. When I asked what's going on after 30 minuted, they appeared mad that I asked, and kitchen staff just stared at me as if to draw me into a fight. We're never going back. Friends, family, and neighbors will all be advised to stay away from here. Perhaps Capt Ds should burn it down again and start over one more time.
Service: 1
The food is always hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish, Coleslaw, Loaded Baked Potato, Add 2 Crab Shells, Baked Potato
Still one of the best for the money
Atmosphere: 4
Food: 4
Service: 4
Always high-quality food served by pleasant folks
Atmosphere: 5
Food: 5
Service: 5
Regular fried fish not fresh, slightly dried out. Slaw had a "sour" taste. The spicy fish was freshly cooked and good.
Atmosphere: 5
Food: 2
Service: 5
The food was ??. It was fresh, hot and flavorful. Better than that though is y'all employee Trent. Y'all need to hurry up and promote him or give him a raise or something. I haven't had service like that since I was a baby. Man did everything but put the spoon to my mouth. ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish, Coleslaw, Baked Potato
Clean Restaurant, friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Clam Strips, Fish
I go to D's every where but this one really stands out as the very best I have ever been to .Friendly greeting and a smile , That goes a long way .The fish however was fried better than any D's I have ever been to .The batter was nice and crisp and the oil must have been changed that day because there was no bad oil taste in the fish or fry's .I will go out of my way to return to that store
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
always been my favorite fast fish place
Atmosphere: 5
Food: 5
Service: 5
Was looking forward to this meal, as we hadn't been back since the new store was built. Unfortunately, they missed the mark. We did not receive what we ordered...all fish no chicken, and I don't eat fish so I was without....also asked for condiments, yet did not receive those either...disappointed and still hungry
Food: 3
Service: 5
First time dining in at the new Captain D's in Hermitage. Great food and great experience. The old store's quality had gone down hill, but this one is spot on!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish, White Fish, Fried Shrimp, Mozzarella Sticks, Giant Fish Sandwich Combo, Fried Okra, Baked Potato, Fried Pickles
We tried the New Captain D's after the old one burned. Service is swift and sure. Employees are polite and courteous. The drive through is handy to use. Easy in and out at the traffic light onto Lebanon Road. I really enjoy their fish and chips. Shrimp and sides are good too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish, White Fish, Fried Shrimp, Coleslaw, Mac & Cheese, Mozzarella Sticks, Oreo Cheesecake, Loaded Baked Potato, Giant Fish Sandwich Combo, Fried Okra, Giant Fish Sandwich, Baked Potato, Fried Pickles
We did drive through and ordered just 2 meals. The fish and shrimp combo is to come with 2 pieces of fish and 6 shrimp, well I got a piece of fish and 6 shrimp. The other was 2 piece catfish meal, it had one decent piece and the second piece was about half the size. It looked like a chicken strip. We would have gone back, but the cost of gas now makes it not worth it. If you don’t want to get robbed like us check your food before leaving.
Food: 2
Service: 1
Loading...