Food poisoning,35 minutes to get through drive thru only 2 cars ahead of me do not go period
Atmosphere: 3
Food: 1
Service: 1
Tommy Conner
I have a problem every time I order from this location. The staff are slow , rude and obviously don't care about anything. They're always out of something like cole slaw which has happened numerous times or condiments. It's hit or miss with the fish. It's overcooked more times than not.
Atmosphere: 1
Food: 2
Service: 1
Steven Luttrell
Not taking orders even tho inching employees inside cus of some kind of townie drama I guess
Cindy Parker
Greasy… slow… dirty
Luis Lopez
This location is horrible. If I could give it a zero I would. I placed an order online and when I went to pick it up they say they didn't have a online order with my name. i had to go through the drive thru because they had the doors locked and when I pulled up to the window they kept walking around wouldn't come to the window and when they finally do come to the window. I showed them the email of my order and where I already paid for it. The manager didn't wanna deal with the issue and shut the window door on me. This will be the last and final time I go to this location. It isn't the first time I have had issues with this location. This staff is horrible and I mean horrible. I will be calling corporate office to get a refund of my money. This staff at this location is a lazy and pathetic.
Ernest Leggs
They need to close this restaurant down for good! Two thumbs down!
Atmosphere: 1
Food: 1
Service: 1
James Evans
Opened doors at 10:35am. Wouldn’t take any orders until 10:51am. Very apathetic attitude towards customers. I realize someone can have a bad day, but every employee there? The Captain D’s we have in Springfield is much different and better.
Jim Hanbrooks
Not worth it at all very unprofessional this is not how a restaurant should be ran
Atmosphere: 1
Food: 1
Service: 1
Kyle J
Waiting over an hour for my food and all I had was a 3 piece fish meal smh
Took 45 minutes just to get a simple fish sandwich yall need to fire and rehire cause management is not good
Atmosphere: 1
Food: 1
Service: 1
Tory
Fish barely had seasoning on it. I had to go home and add flavor. Also, I didn't ask for tilapia but they gave it anyway. Yuck! Jalapeno poppers were good but I still went by Arby's to get there's because Capt D's didn't have much filling in them. I added my own salad at home.
Atmosphere: 5
Food: 4
Service: 4
SONYA PEOPLES
The most horrible food experience. This was sold to a disabled person. They started eating it and was told by a caregiver that it was burned. So sad and unacceptable.
Food was freshly cooked, and service was grand
Atmosphere: 5
Food: 5
Service: 5
Food poisoning,35 minutes to get through drive thru only 2 cars ahead of me do not go period
Atmosphere: 3
Food: 1
Service: 1
I have a problem every time I order from this location. The staff are slow , rude and obviously don't care about anything. They're always out of something like cole slaw which has happened numerous times or condiments. It's hit or miss with the fish. It's overcooked more times than not.
Atmosphere: 1
Food: 2
Service: 1
Not taking orders even tho inching employees inside cus of some kind of townie drama I guess
Greasy… slow… dirty
This location is horrible. If I could give it a zero I would. I placed an order online and when I went to pick it up they say they didn't have a online order with my name. i had to go through the drive thru because they had the doors locked and when I pulled up to the window they kept walking around wouldn't come to the window and when they finally do come to the window. I showed them the email of my order and where I already paid for it. The manager didn't wanna deal with the issue and shut the window door on me. This will be the last and final time I go to this location. It isn't the first time I have had issues with this location. This staff is horrible and I mean horrible. I will be calling corporate office to get a refund of my money. This staff at this location is a lazy and pathetic.
They need to close this restaurant down for good! Two thumbs down!
Atmosphere: 1
Food: 1
Service: 1
Opened doors at 10:35am. Wouldn’t take any orders until 10:51am. Very apathetic attitude towards customers. I realize someone can have a bad day, but every employee there? The Captain D’s we have in Springfield is much different and better.
Not worth it at all very unprofessional this is not how a restaurant should be ran
Atmosphere: 1
Food: 1
Service: 1
Waiting over an hour for my food and all I had was a 3 piece fish meal smh
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Terrible service rude workers
Atmosphere: 1
Food: 1
Service: 1
Took 45 minutes just to get a simple fish sandwich yall need to fire and rehire cause management is not good
Atmosphere: 1
Food: 1
Service: 1
Fish barely had seasoning on it. I had to go home and add flavor. Also, I didn't ask for tilapia but they gave it anyway. Yuck! Jalapeno poppers were good but I still went by Arby's to get there's because Capt D's didn't have much filling in them. I added my own salad at home.
Atmosphere: 5
Food: 4
Service: 4
The most horrible food experience. This was sold to a disabled person. They started eating it and was told by a caregiver that it was burned. So sad and unacceptable.
Something different about the fish batter.
Atmosphere: 3
Food: 3
Service: 3
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