I am unsure if I came on the wrong day. This was my first time yesterday on a Friday evening. I am from CA both Los Angeles and San Jose. I LOVE pork Katsu and Hibachi. I ordered the pork katsu bento, Dover roll, egg rolls, side hibachi steak, and fried tofu. Beautiful and professional spot indeed. The pork cutlet tasted extremely old and was thin. Too much flour it seems to panko ratio. The tempura shrimp/veggies that come with the bento box were really soggy. Now, of course this is possible because this was a to go order, but in biting down into, I could squeeze out the frying oil. The presentation of the food was truly a ten out of ten, but the flavor all together was a 2 out of ten, because I wanted my main dishes to taste as good as my medium well hibachi steak which was very tender. Still, you can get a steak anywhere in TN, but what I wanted was a thick tender but lightly crispy Katsu pork. The fried rice was bland and tasted warmed up in the microwave. The sea food in the roll wasn't fresh. I may come back and order things on the hibachi side of the menu.
Atmosphere: 4
Food: 2
Service: 4
Jean Marie Hutcheson
This place is amazing! I have been there several times and have not been disappointed once.
Atmosphere: 5
Food: 5
Service: 5
D Segarra
I will start by saying the service was great. Our server greeted us right away and was attentive through the entire experience. Now I hate to say this about a non chain restaurant but the food was not good. Things tasted frozen, even the vegetables. The fried items tasted like the batter or the food wasn’t seasoned, and their takoyaki was doughy with every other ball having such a small octopus piece and some having none and it also tasted frozen. Their menu was massive and I’m not in the restaurant business but my advice is smaller menu and focus on higher quality for the offered food items.
Atmosphere: 2
Food: 1
Service: 5
Dannie Bradberry
Love this place. Very accommodating of my veganism. Their online ordering makes it very easy to customize which is greatly appreciated
Food: 5
Service: 5
Margo Williams
I went here many years ago and decided to stop in while I was in the area. The food was still as good as I remembered. Everyone made sure I had what I needed.
Atmosphere: 5
Food: 5
Service: 5
Alexandra Swindell
We had visited your restaurant last Friday evening, a party of four, to celebrate my husband‘s birthday. We were turned away because of the change in the $32.99 all you can eat menu, which was not advertised- switching from every day to just weekdays.
We returned Monday, to celebrate my husband‘s birthday around 5:40 PM. We did not receive our meals until after 7:50 PM. We waited almost 2 hours. The waitress was very stressed out at the sushi chef and kept checking on our order multiple times. We had our small infant with us and had to keep passing him around to keep him entertained while we waited for our food. Every other patron of the restaurant that entered after us, received their food, ate, paid, and left before we even received our meals. It was absolutely horrible customer service. We tried to cancel our order and leave so we could go eat fast food we were so hungry and irritated from waiting. We were so hungry, but the sushi chef stated that he had already begun our meal at that time we asked to cancel so we could leave and it will be ready in five minutes. It still was not ready in five minutes, and he again took two orders from different patrons ahead of us. It was a terrible experience, a disappointing birthday dinner, and honestly makes us feel we should not return and let others know of the horrible service we received.
Atmosphere: 1
Food: 1
Service: 1
Mariana Falasca
My husband and I visited this place, and from the moment we walked in we were completely ignored. As we were about to sit down, a staff member shot us a nasty look and shouted, ‘What are you doing!?’ It was so rude and unwelcoming that we immediately decided to leave. Save yourself the trouble and go to the Mexican restaurant next door instead!
Atmosphere: 1
Service: 1
David Reynolds
One of three really good sushi places around hermitage. The rolls have generous sized ingredients that aren't just rice. The miso and hot/sour soup are really good. Strongly spiced. Not watery.
Vegetarian options: Everything is fresh
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sushi
Chelsea Johnson
Crab Rangoons were really good , spicy crab roll was good as well . The NY strip hibachi was not my favorite I think the rice was overcooked and I really did not like the yum yum is was watery no real flavor to it .
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Sushi
Halogen Defender
I’ve been here a number of times, good Chinese and Japanese food, though I never get the sushi. The entrees are decent portions and there’s a great lunch special. Though one time I did almost walk out because our waitress, an older woman, was very rude to me when I asked about fish sauce in a dish. The only reason I didn’t leave was they changed our server to a younger woman who spoke better English and was able to answer my dietary needs questions without judgement and with certainty. I swear, that previous server was so rude and definitely cost them their tip that day. I have been back since and have never been served by that woman, so that’s good because it’s an awful customer experience when you’re being judged for your dietary restrictions.
Vegetarian options: Be sure to ask about fish sauce, all of their Japanese dishes have fish sauce, but their Chinese entrees like General Tso’s Tofu does not!
Our first time visiting today, we ordered kung pao shrimp and it was absolutely disgusting, it tasted burnt and sweet!! I ordered chicken and broccoli, the chicken was soft, soggy, slimy, all of the above! Honestly a bad experience and absolutely terrible food. Go to a china moon or Panda Express you’d be better off.
Atmosphere: 1
Food: 1
eeth
Just had the literal best sushi and egg rolls of my life, and it was even delivery. Next time, I'm going in person. This place is S+ tier.
Food: 5
Service: 5
joseph wiliams
Very cute place. Great sushi. They don't server alcohol accept beer, so no sake but really good food! The service was friendly and fast also.
Kid-friendliness: Would feel very comfortable bringing my children here.
Atmosphere: 4
Food: 5
Service: 5
Blaine Padilla-Bertrand
Amazing food and great service.
Jessica Herbert
Been a regular customer since they opened several years ago, the crab Rangoon is fresh made and delicious, the hibachi and sushi are always on point and their general tso chicken beats any other place
I am unsure if I came on the wrong day. This was my first time yesterday on a Friday evening. I am from CA both Los Angeles and San Jose. I LOVE pork Katsu and Hibachi. I ordered the pork katsu bento, Dover roll, egg rolls, side hibachi steak, and fried tofu. Beautiful and professional spot indeed. The pork cutlet tasted extremely old and was thin. Too much flour it seems to panko ratio. The tempura shrimp/veggies that come with the bento box were really soggy. Now, of course this is possible because this was a to go order, but in biting down into, I could squeeze out the frying oil. The presentation of the food was truly a ten out of ten, but the flavor all together was a 2 out of ten, because I wanted my main dishes to taste as good as my medium well hibachi steak which was very tender. Still, you can get a steak anywhere in TN, but what I wanted was a thick tender but lightly crispy Katsu pork. The fried rice was bland and tasted warmed up in the microwave. The sea food in the roll wasn't fresh. I may come back and order things on the hibachi side of the menu.
Atmosphere: 4
Food: 2
Service: 4
This place is amazing! I have been there several times and have not been disappointed once.
Atmosphere: 5
Food: 5
Service: 5
I will start by saying the service was great. Our server greeted us right away and was attentive through the entire experience. Now I hate to say this about a non chain restaurant but the food was not good. Things tasted frozen, even the vegetables. The fried items tasted like the batter or the food wasn’t seasoned, and their takoyaki was doughy with every other ball having such a small octopus piece and some having none and it also tasted frozen. Their menu was massive and I’m not in the restaurant business but my advice is smaller menu and focus on higher quality for the offered food items.
Atmosphere: 2
Food: 1
Service: 5
Love this place. Very accommodating of my veganism. Their online ordering makes it very easy to customize which is greatly appreciated
Food: 5
Service: 5
I went here many years ago and decided to stop in while I was in the area. The food was still as good as I remembered. Everyone made sure I had what I needed.
Atmosphere: 5
Food: 5
Service: 5
We had visited your restaurant last Friday evening, a party of four, to celebrate my husband‘s birthday. We were turned away because of the change in the $32.99 all you can eat menu, which was not advertised- switching from every day to just weekdays.
We returned Monday, to celebrate my husband‘s birthday around 5:40 PM. We did not receive our meals until after 7:50 PM. We waited almost 2 hours. The waitress was very stressed out at the sushi chef and kept checking on our order multiple times. We had our small infant with us and had to keep passing him around to keep him entertained while we waited for our food. Every other patron of the restaurant that entered after us, received their food, ate, paid, and left before we even received our meals. It was absolutely horrible customer service. We tried to cancel our order and leave so we could go eat fast food we were so hungry and irritated from waiting. We were so hungry, but the sushi chef stated that he had already begun our meal at that time we asked to cancel so we could leave and it will be ready in five minutes. It still was not ready in five minutes, and he again took two orders from different patrons ahead of us.
It was a terrible experience, a disappointing birthday dinner, and honestly makes us feel we should not return and let others know of the horrible service we received.
Atmosphere: 1
Food: 1
Service: 1
My husband and I visited this place, and from the moment we walked in we were completely ignored. As we were about to sit down, a staff member shot us a nasty look and shouted, ‘What are you doing!?’ It was so rude and unwelcoming that we immediately decided to leave. Save yourself the trouble and go to the Mexican restaurant next door instead!
Atmosphere: 1
Service: 1
One of three really good sushi places around hermitage. The rolls have generous sized ingredients that aren't just rice. The miso and hot/sour soup are really good. Strongly spiced. Not watery.
Vegetarian options: Everything is fresh
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sushi
Crab Rangoons were really good , spicy crab roll was good as well . The NY strip hibachi was not my favorite I think the rice was overcooked and I really did not like the yum yum is was watery no real flavor to it .
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Sushi
I’ve been here a number of times, good Chinese and Japanese food, though I never get the sushi. The entrees are decent portions and there’s a great lunch special. Though one time I did almost walk out because our waitress, an older woman, was very rude to me when I asked about fish sauce in a dish. The only reason I didn’t leave was they changed our server to a younger woman who spoke better English and was able to answer my dietary needs questions without judgement and with certainty. I swear, that previous server was so rude and definitely cost them their tip that day. I have been back since and have never been served by that woman, so that’s good because it’s an awful customer experience when you’re being judged for your dietary restrictions.
Vegetarian options: Be sure to ask about fish sauce, all of their Japanese dishes have fish sauce, but their Chinese entrees like General Tso’s Tofu does not!
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Spring Rolls
Restaurantji Recommends
Our first time visiting today, we ordered kung pao shrimp and it was absolutely disgusting, it tasted burnt and sweet!! I ordered chicken and broccoli, the chicken was soft, soggy, slimy, all of the above! Honestly a bad experience and absolutely terrible food. Go to a china moon or Panda Express you’d be better off.
Atmosphere: 1
Food: 1
Just had the literal best sushi and egg rolls of my life, and it was even delivery. Next time, I'm going in person. This place is S+ tier.
Food: 5
Service: 5
Very cute place. Great sushi. They don't server alcohol accept beer, so no sake but really good food! The service was friendly and fast also.
Kid-friendliness: Would feel very comfortable bringing my children here.
Atmosphere: 4
Food: 5
Service: 5
Amazing food and great service.
Been a regular customer since they opened several years ago, the crab Rangoon is fresh made and delicious, the hibachi and sushi are always on point and their general tso chicken beats any other place
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Rice, Steak, Hibachi Chicken
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