Chipotle Mexican Grill
3900 Hillsboro Pike, Nashville
(615) 292-9199
Recent Reviews
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Went on for a regular chicken bowl and had to pretty much beg the worker to add more food into the bowl. This location is constantly being rude and shorten the food amount they give. I complained and so did two more gentleman. Don’t even bother going to this location unless you want them to try to scam you into paying extra for double chicken after they give you scraps. They need to hire better quality workers and not ones with attitudes or act like they’re being held hostage by corporate.
Service: 1
Great Food.
Atmosphere: 5
Food: 5
Service: 5
I have to say that Kailer guy is quite the charismatic individual. I ordered 300 burritos and he made them all in 10 seconds with one hand. This chipotle is pretty excellent.
I came in to get a steak bowl and was met by a rude server. She was so rude and dismissive that i just turned around and left after she had prepared most of my bowl. I refused to be treated rudely
Service: 1
I decided to delete my previous review and add a new review. I have seen major major improvements in this chipotle everything from the food to the customer service is so much better. I’m happy to see these changes and I will be coming here more often. The chipotle meal I just had from here is the best chipotle I’ve had in a very long time and I eat Chipotle regularly.
I feel like I get ripped off every time I come to this chipotle
Atmosphere: 1
Food: 1
Service: 1
The workers were all pretty unpleasant to deal with. Acted like we were causing an huge inconvenience by simply ordering food.
I’ve gotten food poisoning here twice. Awful location.
Food: 1
Service: 1
Do NOT order online. ever. especially from this location. im convinced the person making my chicken bowl had to have been laughing when they made it. it was essentially a bowl of rice and like 2 huge scoops of sour cream. just threw it away.
Food: 1
Great spot to grab a quick bite to eat.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was pretty good. The atmosphere is waaayyy tooooo noisy. I felt like I was in line at the school lunchroom, though. It just wasn't what I was expecting 😕.
Atmosphere: 2
Food: 4
Service: 3
I asked for the Adobe Ranch and this is what I get. I can’t understand why someone thinks this is okay
Food: 2
We have eaten here many times. The food and service was consistently great. It’s a perfect spot for my husband and I as I’m vegan and he isn’t. Chipotle accommodates both with many selections!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips Salsa
Hate to say bad things, but I was angry at the customer service. The girl was very unwelcoming sort of rude.. barely listen what I said. I asked for chicken she went to other station to get it, online orders station I guess. I didn’t pay attention until I started my order, there was only few chicken that I had to dig out. Asked for tiny little bit of a hot sauce, she poured a large spoon of it on my bowl.. Food was cold, everything cold..no taste to anything. I used to love chipotle, ate 2-3 times a week. Mostly ordered from west end location. Lately, I noticed that it has gotten bad, service and food. I am pregnant and was so hungry, so had no choice, ate a little…was upset…I don’t want to order chipotle anymore !!
Terrible customer service from Vorie, paid 19.04 for a bowl with barely anything in it. Bad location.
Atmosphere: 3
Food: 3
Service: 1
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