Chipotle Mexican Grill

$ • Mexican, Fast Food

Hours:
6838 Charlotte Pike, Nashville
(615) 356-5860

About Chipotle Mexican Grill

Chipotle Mexican Grill is a restaurant that values cleanliness and customer service, with staff who take care to follow hygienic practices while handling food. The restaurant offers a variety of vegetarian options, including fresh pico, rice, beans, and a tofu meat substitute, all of which are said to be delicious. They also have gluten-free options available. While the atmosphere can vary, with some staff providing friendly service and others appearing tired or uninterested, the restaurant is generally clean and well-kept, making it a suitable place for families with children. Customers often find the food to be consistently good, with favorites like the steak salad bowl being fresh, flavorful, and satisfying. Kids’ tacos are popular for their perfect size and are enjoyed by both children and adults. Despite the busy environment, the overall experience remains pleasant, with friendly and efficient staff like Jayvis being appreciated for their attentive service. However, there have been reports of inconsistent attitudes among staff, with some customers feeling judged or served differently based on their appearance, and occasional observations of management not being very kind to employees in front of customers.

Customers' Favorites

Chipotle Mexican Grill Reviews

2.1
290 ratings
Restaurantji Rating
5
16%
4
10%
3
4%
2
12%
1
58%
Food
2.6
Atmosphere
2.4
Service
2.3

Share your opinion about Chipotle Mexican Grill

Restaurantji Rating

My delivery order has still not arrived. It is7:30 pm and I placed the order at 5:13 pm today. Oh, I received an order that was apparently made at 12:40 this afternoon for Lindsey Greene. I wrote via the bot and was assured that someone would reach out but that hasn’t happened. The delivery driver suggested I give the meal to a homeless person since the order was not what I had ordered or wanted.I want a full refund of $54.67 that I paid for our disappearing dinner. This...read full review

I ordered online for pickup and for the THIRD time ordering from this location they only gave me half a portion in the burrito bowl. When I walk through the line and watch them put the ingredients together this never happens. I called back to inform them they’ve not given me what I’ve paid for and they told me the manager was busy and hung up on me. This is not acceptable in a business, so I will not recommend anyone go to this location.

Why is there no salt available in the restaurant? I would like salt for my guacamole ... every other chipotle has it.

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Chipotle Mexican Grill Menu
Chipotle Mexican Grill Menu

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Hours

Monday 10:45AM - 10PM
Tuesday 10:45AM - 10PM
Wednesday 10:45AM - 10PM
Thursday 10:45AM - 10PM
Friday 10:45AM - 10PM
Saturday 10:45AM - 10PM
Sunday 10:45AM - 10PM
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