I have been going to Chuck E. Cheese quite often over the past 15 years with my kids and sometimes by myself because I love the pizza and it’s delicious but I’ve Been to multiple locations, including Gallatin, Antioch, and cool Springs as well as many locations out of state and I’ve seen some iffy ones and then I come to this location, which I like to come to as often as I can with my children or my godchildren and there’s very few employees at that store that I can honestly say deserve to work there there’s one manager I believe his name is Scott that is an absolute sweetheart. There is a couple employees that are also wonderful there is a woman that plays Chucky. I believe her name is Pattie and she is the best, not only Chucky but employee I’ve seen her run back to become Chucky for the children finish being Chucky run back change come back out and then the people that were supposed to be helping us and helping other people with birthday party, cleanup, and all of that are doing nothing I’ve heard multiple employees. Ask her to go and take care of something for them when they’re doing nothing and then there’s issues with kid Check because nobody is ever doing it I have been There in person and watched a few children go out the door on accompanied one of which was around two and could’ve easily gotten run over and then you go to the counter to make your purchase for all the game and food and all of that and there is a woman that I’ve noticed. I’ve seen it several times that if you do not take your change, she will pocket the change. She will keep your change instead of waving you down and trying to give it to you. Which that is the because people are already dealing with anywhere from 3 to 20 kids while they’re placing an order so they’re gonna get forgetful about their change. It is the employee‘s job to give it to them there are also employees that it is their job to set up for birthday parties, etc., and I’ve done enough birthday parties with my child at multiple locations that I know how it’s supposed to go and they just throw the stuff on the table and then when it’s time to do the birthday song and they just do not go and get Chucky. Luckily when Pattie is Chucky, I’ve noticed she’s the one that’s the most attentive takes care of the kids and shows up on time every time for the birthday song. There is also a manager named Aaron that I don’t know how he became a manager And after speaking to several different employees I’ve been informed that he’s about to be the general manager and I don’t know how he knows about the stealing at the registers. He knows that most of the employees at that store put all of their work on Pattie and Scott and a couple other employees but honestly, I don’t know how he is still a manager, and I’ve never been so disappointed and I’ve been inside Chuck E. Cheese where people had fall out brawls. I’ve been in Chuck E. Cheese locations that honestly needed to be closed down, but the disrespect that I can physically see with my own eyes and here with my own ears coming from a manager, that’s supposedly about to be a general manager towards his employees is disgusting. He’s the reason that the kid check doesn’t happen. He’s the reason that people are being stolen from he genuinely should not be in that position and you can tell that majority of the employees get away with it because he lets them and you can tell that the good employees Are frustrated with that, but they do not let that get in the way of their jobs, which is entertaining the children and keeping them safe, and I have already sent out a private message to the owner and CEO of Chuck E. Cheese, bringing his attention to this as well because Aaron The so-called manager is going to get this place sued or he’s gonna have kids get severely injured and cover it up somehow with all the covering up, I’ve seen him doing he is dangerous also, before you ask I know the employees names because I made a point to ask, especially when some of them are extremely dangerous to have in a higher position and some are perfect at their job &
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Birthday Cake, Large Pizza, Individual Pizza, Large Wings, Regular Wings
Finessa Snow
As a millennial Mom, who vividly remembers going to many different Chuck e cheeses ((in multiple states)) growing up , I was underwhelmed & disappointed for the group toddlers and kindergarteners we brought to this location for the first time. I remember there being more active interactions and play structures to play in/climb in.... it's basically now just a digital arcade. Also, I was bummed for the kids bc they no longer give physical tickets per points won at each game 😕 (I understand this decision is better for the environment etc) but one of the best parts of going was collecting as many tickets as you possibly could, and then taking them to exchange counter top and hopefully having so many the employee had to put them in an electric ticket counter lol. Then "buying" your choice of cheap silly prizes haha.
But overall. This loction is Mehhh.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Large Pizza
Prophetess Peggie Johnson
Great time and experience with my new gran gran baby boy.
Atmosphere: 5
Food: 5
Service: 5
Stephanie Greer
We came on a Tuesday at 11:00 a.m. we were the only ones in the place and had a fabulous time. The pizza was phenomenal quick made to order
Atmosphere: 5
Food: 5
Service: 5
Nate Fox
Wasn't sure how to rate this since I didn't make it past the front door area because security was escorting someone out for brawling
Lofton Smith
Nice place, my little cousins and I were upset to see the removal of the animatronic band. Made the place more unique in my opinion.
carolyn albright
The kids love it!.. that's what matters. Safe environment.
Atmosphere: 4
Food: 4
Service: 5
Leslie Rossi
The kids had fun and the cooks made a fantastic pizza. The employees who work at the counter are extremely rude. Your pizza is fantastic. Thank you to the employees who work in the kitchen.
My daughter had her bday party there this past Saturday. It was great. The service and the workers are all amazing and our party host was fantastic. Practicality perfect. The food was what you would expect from the average Chuck E Cheese. The atmosphere was like a kids arcade, but a little cleaner. They don't have any creepy animatronics or gross ball pits. Which is nice, although I was a bit disappointed. 5 stars.
Atmosphere: 3
Food: 1
Service: 5
Joselyn B
There was one person who was rude and everyone else was great
Atmosphere: 4
Food: 4
Service: 1
Kimberly Pace
We went early so not many people were there, which was nice. The areas were clean and the staff was friendly and helpful.
Atmosphere: 5
Service: 5
Stephanie Perez
Always a fun time here.
Atmosphere: 5
Service: 5
Paige Ramlow
Pattie, who I believe was the manager (?), was so helpful when my kid lost his fully loaded card. Grateful for her kindness and help today.The place otherwise was clean and well maintained.
Chuckie cheese isn't what it used to be
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Large Pizza
I have been going to Chuck E. Cheese quite often over the past 15 years with my kids and sometimes by myself because I love the pizza and it’s delicious but I’ve Been to multiple locations, including Gallatin, Antioch, and cool Springs as well as many locations out of state and I’ve seen some iffy ones and then I come to this location, which I like to come to as often as I can with my children or my godchildren and there’s very few employees at that store that I can honestly say deserve to work there there’s one manager I believe his name is Scott that is an absolute sweetheart. There is a couple employees that are also wonderful there is a woman that plays Chucky. I believe her name is Pattie and she is the best, not only Chucky but employee I’ve seen her run back to become Chucky for the children finish being Chucky run back change come back out and then the people that were supposed to be helping us and helping other people with birthday party, cleanup, and all of that are doing nothing I’ve heard multiple employees. Ask her to go and take care of something for them when they’re doing nothing and then there’s issues with kid Check because nobody is ever doing it I have been There in person and watched a few children go out the door on accompanied one of which was around two and could’ve easily gotten run over and then you go to the counter to make your purchase for all the game and food and all of that and there is a woman that I’ve noticed. I’ve seen it several times that if you do not take your change, she will pocket the change. She will keep your change instead of waving you down and trying to give it to you. Which that is the because people are already dealing with anywhere from 3 to 20 kids while they’re placing an order so they’re gonna get forgetful about their change. It is the employee‘s job to give it to them there are also employees that it is their job to set up for birthday parties, etc., and I’ve done enough birthday parties with my child at multiple locations that I know how it’s supposed to go and they just throw the stuff on the table and then when it’s time to do the birthday song and they just do not go and get Chucky. Luckily when Pattie is Chucky, I’ve noticed she’s the one that’s the most attentive takes care of the kids and shows up on time every time for the birthday song. There is also a manager named Aaron that I don’t know how he became a manager And after speaking to several different employees I’ve been informed that he’s about to be the general manager and I don’t know how he knows about the stealing at the registers. He knows that most of the employees at that store put all of their work on Pattie and Scott and a couple other employees but honestly, I don’t know how he is still a manager, and I’ve never been so disappointed and I’ve been inside Chuck E. Cheese where people had fall out brawls. I’ve been in Chuck E. Cheese locations that honestly needed to be closed down, but the disrespect that I can physically see with my own eyes and here with my own ears coming from a manager, that’s supposedly about to be a general manager towards his employees is disgusting. He’s the reason that the kid check doesn’t happen. He’s the reason that people are being stolen from he genuinely should not be in that position and you can tell that majority of the employees get away with it because he lets them and you can tell that the good employees Are frustrated with that, but they do not let that get in the way of their jobs, which is entertaining the children and keeping them safe, and I have already sent out a private message to the owner and CEO of Chuck E. Cheese, bringing his attention to this as well because Aaron The so-called manager is going to get this place sued or he’s gonna have kids get severely injured and cover it up somehow with all the covering up, I’ve seen him doing he is dangerous also, before you ask I know the employees names because I made a point to ask, especially when some of them are extremely dangerous to have in a higher position and some are perfect at their job
&
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Birthday Cake, Large Pizza, Individual Pizza, Large Wings, Regular Wings
As a millennial Mom, who vividly remembers going to many different Chuck e cheeses ((in multiple states)) growing up , I was underwhelmed & disappointed for the group toddlers and kindergarteners we brought to this location for the first time. I remember there being more active interactions and play structures to play in/climb in.... it's basically now just a digital arcade. Also, I was bummed for the kids bc they no longer give physical tickets per points won at each game 😕 (I understand this decision is better for the environment etc) but one of the best parts of going was collecting as many tickets as you possibly could, and then taking them to exchange counter top and hopefully having so many the employee had to put them in an electric ticket counter lol. Then "buying" your choice of cheap silly prizes haha.
But overall. This loction is Mehhh.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Large Pizza
Great time and experience with my new gran gran baby boy.
Atmosphere: 5
Food: 5
Service: 5
We came on a Tuesday at 11:00 a.m. we were the only ones in the place and had a fabulous time. The pizza was phenomenal quick made to order
Atmosphere: 5
Food: 5
Service: 5
Wasn't sure how to rate this since I didn't make it past the front door area because security was escorting someone out for brawling
Nice place, my little cousins and I were upset to see the removal of the animatronic band. Made the place more unique in my opinion.
The kids love it!.. that's what matters. Safe environment.
Atmosphere: 4
Food: 4
Service: 5
The kids had fun and the cooks made a fantastic pizza. The employees who work at the counter are extremely rude. Your pizza is fantastic. Thank you to the employees who work in the kitchen.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Chuck E Cheese
Love this CeC. Scott is so polite and always nice
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
My daughter had her bday party there this past Saturday. It was great. The service and the workers are all amazing and our party host was fantastic. Practicality perfect. The food was what you would expect from the average Chuck E Cheese. The atmosphere was like a kids arcade, but a little cleaner. They don't have any creepy animatronics or gross ball pits. Which is nice, although I was a bit disappointed. 5 stars.
Atmosphere: 3
Food: 1
Service: 5
There was one person who was rude and everyone else was great
Atmosphere: 4
Food: 4
Service: 1
We went early so not many people were there, which was nice. The areas were clean and the staff was friendly and helpful.
Atmosphere: 5
Service: 5
Always a fun time here.
Atmosphere: 5
Service: 5
Pattie, who I believe was the manager (?), was so helpful when my kid lost his fully loaded card. Grateful for her kindness and help today.The place otherwise was clean and well maintained.
Atmosphere: 5
Service: 5
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