Recommended dishes: Chips and Salsa and Creamy Jalapeño Ranch Dip, Chicken and Beef Fajita Combo, Steak Burrito, Chuy's Famous 'Ritas, Fajita, Chuychanga, Fajita Chicken or Fajita Beef, Combo Fajitas Mix
Hannah Jackson
DoorDashed for dinner to hotel nearby. Extremely disappointed in quality and portions everything. Enchilada was cold and practically empty, paid 3.99 for 1 spoon guacamole - ridiculous
Food: 1
Service: 2
Diana Holder
Awful!!! Watered down salsa and ranch? brought with bad chips. Food was cold. Water was not good. I was just happy I did not get food poisoning!
Atmosphere: 1
Food: 1
Service: 1
Debbie AGPM (Wicked Travler)
Mexican restaurant playing pop music...smh. I expected something more authentic.
Atmosphere: 1
Food: 4
Service: 3
Teresa Herron
Carry out order.
Food: 5
Service: 5
Fishing with Fro
Love this restaurant!!! Such a nice atmosphere, great food and awesome margaritas
Atmosphere: 5
Food: 5
Service: 5
Butch Shelton
Good food and great service
Atmosphere: 4
Food: 4
Service: 5
Speedway Angels
Always great food and service. We ate in outside area very nice breeze on a hot day
Atmosphere: 5
Food: 5
Service: 5
Garrett Downey
We came here to eat while we were in Nashville shopping on a day trip. It was a family trip so there was 9 of us. We had 3 kids with us, one of the children asked for a coke, her mother said she could have a sprite or Fanta or juice whatever she wanted but no caffeine (this was due to medication), one of the other kids got a coke and the other a apple juice. The 1st child said she was fine with sprite. Said waitress then brings out a coke for the child anyway after hearing us say no because of her meds and decided it was her place to say that it wasn’t fair she couldn’t get what she asked for when the other kids could which was NOT her place. She said okay I’ll take a sprite and was completely fine it never upset her she knows her meds she is almost 11. It was not an accident obviously but her comment. Then we ordered our food, simple things, queso, fajitas, quesadillas, a taco salad, the kids ordered from the kids menu.
The kids ask for ketchup, they bring out 1 packet of ketchup we asked for like a bottle or a little bowl or anything that all the kids needed it. She brung 3 packets. The kids took their food to go so we could go eat at home with ketchup.
Our food. A order of Chicken fajitas were $45 and absolutely terrible. It was a SINGLE chicken breast cut up with no seasoning and some onions and peppers. Tasted nothing like fajitas like it was microwaved grilled chicken no flavor nothing. Did not eat it. Picture of the size of the order and that was what was left on table. We ate half of one flour tortilla of fajita.
The taco salad was not a taco salad it was lettuce with meat and cheese. Not kind of church maybe a oz of meat and so dry that the woman that ordered it asked for some queso to put on it and it took 20 minutes to get a side of queso. She also didn’t eat
When asked if we wanted boxes we said no thank you. The lady made a comment that we had a lot of food left and we said that it was honestly very bland little seasoning and just overall terrible food. The didn’t act like it was the first time.
The resolution? They comped our soft drinks. We paid over $200 total for everyone to “eat” and went to McDonald’s after.
Positive- they have good ranch.
Atmosphere: 2
Food: 1
Service: 2
SHQIPE
Called nonstop at least for 20 min to place a to go order since I was driving. No answer
I was in a work trip and we went here for dinner as a group of 6. We were sat right away, but it did take us a while to get out order taken, our food, and our checks. There was a table that came in about 20 minutes after us, they had 12 people, and they got everything before we did, and we're out of there about 20 minutes before we were. I've had other Chuy locations before that were better as well, it may have just been an off night when we went there. Overall though, I'd go back, the dips with the chips were amazing.
Atmosphere: 3
Food: 3
Service: 4
Beth Prilliman
We were told there was a 25 wait. After 25 minutes, we were told it would be at least another 15 minutes. Because we had a show to get to, we pivoted and made a to go order. It took 40 minutes to get enchiladas! The hostess didn't make it a priority order. Got our food but no time to eat it until after the show. Not good cold. We are OG Chuy's patrons (from Austin). We won't be back to this location in Nashville. Too many restaurants (including other Chuy's) to deal with this type of service and disorganization.
Atmosphere: 2
Food: 1
Service: 1
Pamela Bond
Always delicious and a great value!
Atmosphere: 5
Food: 5
Service: 5
Jeremiah
Had a really great meal here with amazing service. I can't remember our servers name (it's been a few weeks) but he was amazing.
Atmosphere: 5
Food: 5
Service: 5
Raquel Carpenter
ThisChuy’s location is an absolute disappointment. I’ve been to several locations and I love the food, but the one in Opry mills mall is a complete upset. To be in such a high traffic area and the only one around to serve several surrounding cities, it is Never well staffed and the food is 60% consistent at best. The quality is always lacking at this location. I keep trying to give them a chance because I love Chuy’s but they are poorly serving the opry mills location. Please send them help!!
Handmade tortillas, great food...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa and Creamy Jalapeño Ranch Dip, Chicken and Beef Fajita Combo, Steak Burrito, Chuy's Famous 'Ritas, Fajita, Chuychanga, Fajita Chicken or Fajita Beef, Combo Fajitas Mix
DoorDashed for dinner to hotel nearby. Extremely disappointed in quality and portions everything. Enchilada was cold and practically empty, paid 3.99 for 1 spoon guacamole - ridiculous
Food: 1
Service: 2
Awful!!! Watered down salsa and ranch? brought with bad chips. Food was cold. Water was not good. I was just happy I did not get food poisoning!
Atmosphere: 1
Food: 1
Service: 1
Mexican restaurant playing pop music...smh. I expected something more authentic.
Atmosphere: 1
Food: 4
Service: 3
Carry out order.
Food: 5
Service: 5
Love this restaurant!!! Such a nice atmosphere, great food and awesome margaritas
Atmosphere: 5
Food: 5
Service: 5
Good food and great service
Atmosphere: 4
Food: 4
Service: 5
Always great food and service. We ate in outside area very nice breeze on a hot day
Atmosphere: 5
Food: 5
Service: 5
We came here to eat while we were in Nashville shopping on a day trip. It was a family trip so there was 9 of us. We had 3 kids with us, one of the children asked for a coke, her mother said she could have a sprite or Fanta or juice whatever she wanted but no caffeine (this was due to medication), one of the other kids got a coke and the other a apple juice. The 1st child said she was fine with sprite. Said waitress then brings out a coke for the child anyway after hearing us say no because of her meds and decided it was her place to say that it wasn’t fair she couldn’t get what she asked for when the other kids could which was NOT her place. She said okay I’ll take a sprite and was completely fine it never upset her she knows her meds she is almost 11. It was not an accident obviously but her comment.
Then we ordered our food, simple things, queso, fajitas, quesadillas, a taco salad, the kids ordered from the kids menu.
The kids ask for ketchup, they bring out 1 packet of ketchup we asked for like a bottle or a little bowl or anything that all the kids needed it. She brung 3 packets. The kids took their food to go so we could go eat at home with ketchup.
Our food. A order of Chicken fajitas were $45 and absolutely terrible. It was a SINGLE chicken breast cut up with no seasoning and some onions and peppers. Tasted nothing like fajitas like it was microwaved grilled chicken no flavor nothing. Did not eat it. Picture of the size of the order and that was what was left on table. We ate half of one flour tortilla of fajita.
The taco salad was not a taco salad it was lettuce with meat and cheese. Not kind of church maybe a oz of meat and so dry that the woman that ordered it asked for some queso to put on it and it took 20 minutes to get a side of queso. She also didn’t eat
When asked if we wanted boxes we said no thank you. The lady made a comment that we had a lot of food left and we said that it was honestly very bland little seasoning and just overall terrible food. The didn’t act like it was the first time.
The resolution? They comped our soft drinks. We paid over $200 total for everyone to “eat” and went to McDonald’s after.
Positive- they have good ranch.
Atmosphere: 2
Food: 1
Service: 2
Called nonstop at least for 20 min to place a to go order since I was driving. No answer
Restaurantji Recommends
I was in a work trip and we went here for dinner as a group of 6. We were sat right away, but it did take us a while to get out order taken, our food, and our checks. There was a table that came in about 20 minutes after us, they had 12 people, and they got everything before we did, and we're out of there about 20 minutes before we were. I've had other Chuy locations before that were better as well, it may have just been an off night when we went there. Overall though, I'd go back, the dips with the chips were amazing.
Atmosphere: 3
Food: 3
Service: 4
We were told there was a 25 wait. After 25 minutes, we were told it would be at least another 15 minutes. Because we had a show to get to, we pivoted and made a to go order. It took 40 minutes to get enchiladas! The hostess didn't make it a priority order. Got our food but no time to eat it until after the show. Not good cold. We are OG Chuy's patrons (from Austin). We won't be back to this location in Nashville. Too many restaurants (including other Chuy's) to deal with this type of service and disorganization.
Atmosphere: 2
Food: 1
Service: 1
Always delicious and a great value!
Atmosphere: 5
Food: 5
Service: 5
Had a really great meal here with amazing service. I can't remember our servers name (it's been a few weeks) but he was amazing.
Atmosphere: 5
Food: 5
Service: 5
ThisChuy’s location is an absolute disappointment. I’ve been to several locations and I love the food, but the one in Opry mills mall is a complete upset. To be in such a high traffic area and the only one around to serve several surrounding cities, it is Never well staffed and the food is 60% consistent at best. The quality is always lacking at this location. I keep trying to give them a chance because I love Chuy’s but they are poorly serving the opry mills location. Please send them help!!
Atmosphere: 1
Food: 3
Service: 1
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