Cocoa Bean
3 Opryland Dr, Nashville
(888) 777-6779
Recent Reviews
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Register messed up my order! I ordered 2 lattes and got 2 white mocha after 10 minutes waiting. Miss Cedya helped a lot and made lattes in 2 minutes. Thank you
Atmosphere: 5
Service: 4
I advise everyone to read the reviews on this place before purchasing from them. The staff is rude and service is terrible. Find another coffee place in the Opryland hotel because this place isn't worth your time standing in line and receiving poor service.
Atmosphere: 1
Food: 2
Service: 1
Coffee is terrible and the service was absolutely subpar. Definitely won't be going here again. Starbucks should absolutely revoke their franchise at Opryland.
Atmosphere: 1
Food: 1
Service: 1
Waited in line over thirty minutes to literally get the coldest - HOT coffee! Ridiculous.
Food: 1
Service: 1
Overcharged and waited for over 20 minutes for a manager to show up to refund the employee error, such a nice hotel, such incompetent staff.
Atmosphere: 1
Food: 3
Service: 1
The wait time was insane and the coffee was mediocre. However, the location was great!
Atmosphere: 5
Food: 3
Service: 2
friend and i ordered a chai latte and passion tea lemonade, got the chai and it didn’t taste right so i asked her if it was regular 2% milk and the woman told me the chais were always made with oat milk. she got a little rude about it when i told her i couldn’t have oat milk and said they have always been made with oat milk, i know this isn’t right as i literally work at a starbucks. she was just rude and ruined experience.
It’s fine. But the service is not great and the food is just ok. Pass if you can and just go
To a restaurant in here.
Atmosphere: 3
Food: 3
Service: 2
Good for breakfast option
Atmosphere: 4
Food: 4
Service: 4
Guys, y should take a lesson how to make a coffee
no test, even no small a coffee
Just dark water
Food: 1
Service: 1
Restaurantji Recommends
I honestly don't know what the hype is for Starbucks coffee. I'm only reviewing the coffee, none of the fancy drinks. After all these years, the coffee still has a bitter after taste. So many local coffee shops and other brands like Dazbog, Pete's, Caribou, and others yet Starbucks has a near monopoly in all the resorts, including Gaylord and Hiltons. That's because they are so big they can undercut the smaller guys in their bids. Well, in any event, when at these resorts or hotels, looks like I'm stuck with this inferior tasting coffee.
Not a Starbucks. Ordered coffee and got that in 5 mins as requested. 20 mins later got an egg and cheese bagel after ordering the egg and cheese English mufflin and a blueberry muffin instead of the blueberry scone ordered. And got snotty attitude from the server asking who took the order - She did! Incompetence.
Atmosphere: 2
Food: 1
Service: 1
Overpriced $5.75 for a venti regular starbucks plus 9.25% sales tax = $6.28 for a large cup of coffee on 6/29/2024.
Atmosphere: 5
Food: 5
Service: 5
The coffee here is
Food: 1
Sign said open,but place was shut down, tight as a drum.
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