Domino's Pizza
7115 Southpoint Pkwy, Brentwood
(615) 331-7277
Recent Reviews
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Delivery estimate 30 minutes. 2 hours later say it'll be atleast another 40 minutes before the driver even leaves the store. But don't worry the pizza has been out of the oven for an hour.
So pizza would arrive 2 hours after being out of the oven and 2.5 hours after the estimate. Something is very wrong with this location for this to have become acceptable
Atmosphere: 1
Food: 5
Service: 1
I just don’t get it. This place never gets orders right. They never put the right toppings on. It happened so many times via the app, I called and got credit for replacements. Was told new management was working to correct the ongoing quality issues. Tonight I called in and ordered a “veggie lovers” with extra mushrooms. You would think it would have every vegetable they have on it. See pic 1 and count the veggies. Also ordered another thin crust with several toppings. The toppings were not all there and other toppings were sparse . Ordered extra sauce which didn’t happen. Please do better..at the bare minimum, get the toppings right! It’s kind of the most important part of getting pizza right.
Food: 1
Service: 1
Late orders, rude staff. Try to call to complain and you have to deal with an annoying AI. Not worth the effort.
Atmosphere: 1
Food: 1
Service: 1
late and incorrect orders, rude staff. Tried to contact them about an order and had to deal with their annoying AI customer service which is clearly devised to keep you from actually talking to the store. not worth the effort
I have tried to order food 3 times from this place. Each time my order was cancelled, when I had called thinking “they are busy, and I’ll pick it up” the guy working said he would put me on a brief hold and I sat on hold for 12 minutes just to have him hang up the phone. I will never order again from this store. Super disappointed. I would highly suggest ANYWHERE but this dominoes. I hope people see/read this review to stay away from this location.
Atmosphere: 1
Food: 1
Service: 1
Love this location. They are fast, welcoming and get the my order right every time.
Atmosphere: 3
Food: 5
Service: 5
Gave this place s second chance after the move to newer location. Order wasn't even made after 30+ minutes for carry out. The worker even gave me attitude when asked for refund. Never again.
Atmosphere: 1
Food: 1
Service: 1
Cue the confetti! After three years living in our new subdivision. Today, we were able to get our pizza delivered! Our driver Robert, was kind and our pizza was cooked to perfection! Truly grateful to be added to the delivery route!
Atmosphere: 5
Food: 5
Service: 5
Tons of hair in the food, don’t even know how! Workers were gossiping about customers too
Atmosphere: 1
Food: 1
Service: 1
We have had issues several times with this location. The last time I paid for extra sauce for our cheese bread and got none. We got the completely wrong order once, which we didn’t discover until we got home. When I called I didn’t get an apology or credit for their mistake. They acted like it was an inconvenience for them that I wanted the correct food.
Food: 4
Service: 1
Restaurantji Recommends
Wow cannot say less about the service and food on 11/11 at night. Guys need raises...central
Atmosphere: 5
Food: 5
Service: 5
If I could give less than 0 i would have. I have placed an order for delivery and it was cooked and ready to deliver. They cancelled it saying it is outside their delivery zone. It was ridiculous because i ordered here several times and they did deliver for more than a year now. Neither the online app stopped me nor the store called me before taking/making the order. They waited till pizza was made and wasted our time. The guy who answered the phone was rude and unprofessional and was repeating the same thing in a rude way and saying he doesn’t know how they delivered to my home in the past. Done with this store.
Great customer service!
best costumer service
Ordered two thin pizzas. Not thin and dry and burned, which is what we got. Even the kids wouldn't eat it. It was like a cracker with no flavor. Tossed both into the trash. LESSON: Look in the box before you pay!
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