I used to frequent this Dunkin' and the service was always quick and top notch. However, recently when I've been coming in it seems to take a lot longer for my order to be filled and on multiple occasions, they have been out of an item that I wanted to order. I understand that this happens sometimes due to supply shortages/deliveries but recently it has been happening a lot more frequently. There have also been some issues with ordering in the app where items will be in stock but won't show up. When in stock, the food/coffee is always up to Dunkin' standards and the staff are friendly enough, however, the lack of supply has me wanting to not return to this Dunkin' location.
Atmosphere: 4
Food: 2
Service: 4
Merry Rainey
Did not receive my entire order. It was 2 iced coffee and 2 breakfast items. Pretty easy.
Food: 3
Service: 1
thomas bird
I adore this location! The staff are always friendly, my mobile orders are always perfect and ready quickly. They have busy times so expect the normal waits if not mobile ordering. Out of all the locations this place is my go to every time, thanks guys/gals everyone!
Atmosphere: 5
Food: 5
Service: 5
Rote Pixel
I like Dunkin, but this one was really lackluster. The donuts were overly greasy, the staff seemed to be annoyed about the customers and the shop also did not have a welcoming appeal. Not a really great experience.
Parking: Parking in front of the store.
Atmosphere: 2
Food: 2
Service: 2
Jaydeen Lillethorup
They really need to get their ceilings fixed. It is leaking bad & I know i personally won’t be back until they get it fixed.
Atmosphere: 1
sofe maldonado
I don’t understand why the manager on the shift would be the rudest person in the building. Was very judgmental and rude. The drinks and food are as good as dunkin can be but it’s always the same manager lady giving the worst customer service. This needs to be fixed !
Atmosphere: 1
Food: 3
Service: 1
Michelle Hatchett
This place really needs to get the ceilings fixed. It's not the first time I've been there & the ceilings were leaking really bad. The employees were very friendly it's just the ceilings I'm complaining about. Someone is gonna end up hurt if not fixed.
Shonna
Came in for a coffee as I’m traveling and ceilings are leaking so bad! I don’t know how them employees keep up with the terrible leaks! The employees were so nice about everything hopefully they can get that fix asap before someone gets hurt!
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Donuts
LaTaucha Twilley
There were small flies in some of the munchkins, I changed my mind about getting them
Service: 5
Angela Rast
Part of the joy of dunks is taking the gamble on the coffee. But this is consistently the best Dunks of the 3 in the area! Great coffee and kind workers.
Friendly staff. It can be busy as the day progress since it’s in a major roadway so parking and time will all have to be considered when you make a trip there.
Atmosphere: 4
Food: 4
Service: 4
Isabella Feng (Izzy)
Bre and Destiny were the absolute sweetest! I will definitely be returning to this Dunkin’ location.
Atmosphere: 5
Food: 5
Service: 5
Misty Rackley
The staff here is spectacular! We came to this Dunkin' both days we were visiting Nashville. Looking for coffee and breakfast? This is the place to stop!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Munchkins Donut Hole Treats
Amanda Dukes
Great place and amazing crew!! Very friendly and on the spot!! Thanks for a great visit!
I used to frequent this Dunkin' and the service was always quick and top notch. However, recently when I've been coming in it seems to take a lot longer for my order to be filled and on multiple occasions, they have been out of an item that I wanted to order. I understand that this happens sometimes due to supply shortages/deliveries but recently it has been happening a lot more frequently. There have also been some issues with ordering in the app where items will be in stock but won't show up. When in stock, the food/coffee is always up to Dunkin' standards and the staff are friendly enough, however, the lack of supply has me wanting to not return to this Dunkin' location.
Atmosphere: 4
Food: 2
Service: 4
Did not receive my entire order. It was 2 iced coffee and 2 breakfast items. Pretty easy.
Food: 3
Service: 1
I adore this location! The staff are always friendly, my mobile orders are always perfect and ready quickly. They have busy times so expect the normal waits if not mobile ordering. Out of all the locations this place is my go to every time, thanks guys/gals everyone!
Atmosphere: 5
Food: 5
Service: 5
I like Dunkin, but this one was really lackluster. The donuts were overly greasy, the staff seemed to be annoyed about the customers and the shop also did not have a welcoming appeal. Not a really great experience.
Parking: Parking in front of the store.
Atmosphere: 2
Food: 2
Service: 2
They really need to get their ceilings fixed. It is leaking bad & I know i personally won’t be back until they get it fixed.
Atmosphere: 1
I don’t understand why the manager on the shift would be the rudest person in the building. Was very judgmental and rude. The drinks and food are as good as dunkin can be but it’s always the same manager lady giving the worst customer service. This needs to be fixed !
Atmosphere: 1
Food: 3
Service: 1
This place really needs to get the ceilings fixed. It's not the first time I've been there & the ceilings were leaking really bad. The employees were very friendly it's just the ceilings I'm complaining about. Someone is gonna end up hurt if not fixed.
Came in for a coffee as I’m traveling and ceilings are leaking so bad! I don’t know how them employees keep up with the terrible leaks! The employees were so nice about everything hopefully they can get that fix asap before someone gets hurt!
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Donuts
There were small flies in some of the munchkins, I changed my mind about getting them
Service: 5
Part of the joy of dunks is taking the gamble on the coffee. But this is consistently the best Dunks of the 3 in the area! Great coffee and kind workers.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Friendly staff. It can be busy as the day progress since it’s in a major roadway so parking and time will all have to be considered when you make a trip there.
Atmosphere: 4
Food: 4
Service: 4
Bre and Destiny were the absolute sweetest! I will definitely be returning to this Dunkin’ location.
Atmosphere: 5
Food: 5
Service: 5
The staff here is spectacular! We came to this Dunkin' both days we were visiting Nashville. Looking for coffee and breakfast? This is the place to stop!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Munchkins Donut Hole Treats
Great place and amazing crew!! Very friendly and on the spot!! Thanks for a great visit!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Munchkins Donut Hole Treats
Thank you to Bri and the dunkin team! Great store, always clean, efficient, and nice. The best!
Atmosphere: 5
Food: 5
Service: 5
Loading...