Dunkin'
847 Briley Pkwy, Nashville
(615) 270-1498
Recent Reviews
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The manager there was so rude she called me Missy when I first arrived and then the hiring manager he claims he sent me a text message to say that to reschedule but he never stated that in the text messages they're liars and should be fired
I’m just gonna say that the coffee was terrible! It was barely sweet! I asked for an another pump of brown sugar and did not get it. And the iced caramel macchiato had no sweetener in it! Just coffee and milk! Zero caramel! I am never going back! I would rather go to the one a mile away for better coffee than this place. But I will say the donuts were good. Obviously they need better coffee making people. Not happy!
Dirty, staff cold vibes... Overwhelmed and chaotic.
Atmosphere: 3
Food: 3
Service: 3
This staff is the worst. I hate having to come to this location when the kiddo wants a donut. They are so rude, and seem lazy.
They still suck
Atmosphere: 1
Food: 2
Service: 1
I normally don’t leave reviews but this Dunkin location really needs to do better. I ordered just a simple coffee and still ended up waiting 10-15 minutes. The service was super slow and nobody seemed to have any sense of urgency. When I finally got my coffee it tasted absolutely horrible. It wasn’t made right at all and was honestly disgusting. For me to wait that long just to get a drink I couldn’t even enjoy is ridiculous. Very disappointed with this location and I won’t be coming back.
Every time I come in, im ALWAYS greeted with a bubbly welcome. Everytime I pull up to the drive thru, I feel like I'm being greeted by my favorite cousin. They always make my drinks perfectly, and if they don't, they're always more than happy to fix it. I love them so much! All of them! And the manager is the absolute sweetest!
-The Lady with the weird Chai drink! 🤣🫶🏿
Atmosphere: 5
Food: 5
Service: 5
Every time I make sure to get extra cream and sugar (PAID EXTRA) and it’s never good when this specific man works. I came today and yesterday and it tastes like there’s no cream at all. I wasted $5 both days.
Atmosphere: 3
Food: 1
Service: 4
Fee thoughts, food was great service was wonderful up to getting order taken and that's where it ends, guy that took my order made it, made my sandwich then put it in the mobile order area in Drive Thru, rather than bring it to me...... the other employee she brought it to me after seeing me wait for a few wondering what was going on. All I all not bad but not great
Atmosphere: 5
Food: 5
Service: 4
Amazing
Atmosphere: 5
Food: 5
Service: 5
Really bad service just one order of hash brown one doughnut and one medium iced cappuccino take 20 minutes 6 to 7 employees working and they talking to each other. Really bad customer service
First time here and last time
Service: 1
Restaurantji Recommends
They never got my food or drinks right. It's always missing or I have someone else's order. The service is extremely slow, and staff is unwelcoming and doesn't cater to the needs of the customers in a manner that is exceptional. Customer service needs major improvements. Been there multiple and haven't seen any changes but experience disappointments unfortunately.
Atmosphere: 1
Food: 1
Service: 1
Slowest Dunkin on the planet. Waited 40 minutes in the Dunkin drive thru here. For sure don’t come to this Dunkin if you want to do anything else with your day.
Service: 1
They can't get an order correct at all. Been twice and twice received the wrong items. The coffee is mediocre. The food is bland. At least the donuts are good.
Atmosphere: 2
Food: 2
Service: 1
Worst Dunkin’ Donuts ever
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Croissant
If you just want food then it’s okay I can give you negative 10 for this place
Atmosphere: 1
Food: 3
Service: 1
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