Dunkin'

5205 Old Hickory Blvd Suite110, Hermitage
(615) 358-9476

Recent Reviews

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Antonio Greatness

The guy that was up front with blonde hair got my order very fast less than 5 minutes he works very hard

Atmosphere: 5

Food: 5

Service: 5

Loog Neos

Very good

Atmosphere: 5

Food: 5

Service: 5

Noradean Johnson

I ordered a L hot coffee that was barely lukewarm. I did not have time to return. This particular location has DAILY turnover, seldom has a sufficient variety of donuts, and will not make sandwiches if they are within 30 minutes of closing. Noone answers the customer service calls....

Atmosphere: 3

Food: 1

Service: 1

Lauren Ramey

I'm a regular mobile order. Every drive though worker I've met has been polite and kind. On the rare occasion that I order something they aren't able to make, they always go above and beyond to make it right.

Atmosphere: 5

Food: 5

Service: 5

Malachi Dragula

The manager here is really on top of things, at first it didn't look like they had what I wanted but she went out of her way to check in the back and she didn't even charge me for it

Atmosphere: 5

Food: 5

Service: 5

Kenny Rutschow

Much better with some new staff and very nice. I'd give a 5 star, but the Bacon Avocado Toasts on mobile order still keeps getting no bacon 🥓 every so often.

Atmosphere: 4

Food: 5

Service: 4

Kaylondra Robinson

Before even ordering, the lady was irritated because everyone wanted dunkin today. My drink wasn’t the only one incorrect. People were coming in from drive through because she messed up their order. I asked for it to be corrected and it was made the exact same way. I will not be visiting this location again. They need retraining or better workers with positive attitudes !

Atmosphere: 1

Food: 2

Service: 1

Amy Thompson

staff were very busy but barely put any effort in redeeming themselves when i went inside to get my order corrected. i was waiting and was ignored. one girl said i will be helped. she never helped me and continued to do other things. another employee asked what was wrong and gave me attitude and rushed me to tell him what i needed. he still got my order wrong. terrible staff that day. i’d rather go to another location.

Atmosphere: 1

Food: 3

Service: 1

Justin Paul

Mya is so sweet and has excellent customer service skills!

Lion

I'm here for BLK PEPPERBCN SW, strawberry refresher, and French cullar wow! that gentleman who took my order he was awesome 6:54 07/09/025

Atmosphere: 5

Food: 5

Service: 5

Meagan Ford

Hard to leave one star! I thought they closed at 10pm... after a 16 hour shift wanted a coffee. Drove up at 855pm and lights off locked.

K Wells

Not awesome by any means

Atmosphere: 3

Food: 3

Service: 3

Sara A

How did bro get my munchkins order wrong? All u had to do was grab them??

Dana Thaxton

Grilled cheese was a little overcooked on one side but my coffee was great

Atmosphere: 5

Food: 4

Service: 5

Cassie Bonnet

Stopped here for coffee and some donuts. The two girls working were amazing to say the least. Knowing they were packed with customers and down employees they served us with a smile on their faces. It may have taken a little longer than we expected but with only two employees handling drive thru, done in orders and delivery orders they both deserve some grace today. Job well done ladies.

Atmosphere: 5

Food: 5

Service: 5

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