As myself and 3 of my homedawgs are on our way back from a long and overly eventful road trip we stopped a this dunkin and had the best fast food experience any of us have ever had. The employee named Rylan was so welcoming and prudent with his charisma he definitely restored my faith in dunkins as the one in my home town has a lot to learn from this location. The other employee named Meilly was very friendly and it was easy to tell how much she cares about her job. Overall, we all loved this dunkin so much and would also be willing take a 9 hour drive to come back. It was clean, extremely welcoming, and had helpful employees that prove this generation (can) present themselves professionally and show their appreciation and dedication to their job (which I would beg to differ they have made into an art). Thanks so much to Meilly and Rylan... their boss should give them a raise.
Atmosphere: 5
Food: 5
Service: 5
Joshua Caron
Apparently they think it's fine to decide to only do mobile orders out of no where.
Atmosphere: 1
Food: 1
Service: 1
Kourt D
Unfortunately, majority of the time I've tried to order from this location, they are always out of product. They always seem to have new employees working who are new to customer service (not rude, just uncomfortable). The last 3 times I've tried in the past 2 months, I've had to leave without any food or drinks because they don't have anything and when I ask for a refund, I have to follow up with the app or company website instead. I'm typically there in the mornings, so it seems like they're out entirely vs have run out. I wish they'd at least update the app that I can't order anything and that they'd refund the money that I've paid. It's extremely frustrating.
Service: 2
Janice King
Staff was
Atmosphere: 5
Food: 5
Service: 5
Zae Hill
Rylan Blessed me this morning I know it was just a cup of water I literally appreciate
Atmosphere: 5
Food: 5
Service: 5
Olivia Rose
Ran out of the donut I ordered but failed to replace it with anything else. The employee was super nice but the manager was rude.
Amador Magallon
I came at 4:12 pm and they don't have any tipe of donuts why they even bother to open the place?
Atmosphere: 1
Food: 1
Service: 1
Jimmy Pitta
They should honestly just shut this location down… drive thru takes at least 15 minutes or more every time no matter how many people. Customer Service is usually awful like they have an attitude or generally never know what’s going on. Always out of everything food related, especially if it’s a new item they probably won’t have it. Came at 11 am and they we’re already out of so many donuts. This is a consistent problem, i feel like closing down for some training days and restaffing would do them some good.
Atmosphere: 1
Food: 2
Service: 1
Kaci Summers
Can’t make there coffee right and at 9 something in the morning how they out of bagels. Person took order very rude and coffee was very milky.
Alara Ç.
The food and coffee are delicious how ever this business' owner needs to make their employees happy ASAP!! It seems like they are not happy working over there at all, treated me like i'm a homeless asking for money instead i was a customer full glam in the morning, ready to work and it was such a vibe killer. Shame
I'm not going lie this place you to be really bad but they have improved tremendously on there wait time and customer service! I went for a late night coffee and was greeted with smiles and respect from Shamika. Really appreciate your kindness it made my night!
Sean Ventress
Best customer service i’ve received in a long time. I came in to get a blueberry donut not only was the donut amazing but the two guys working made my day 100x better.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Mary Boggs
Drive thru. Fast, dependable. Also their sausage, egg & cheese croissants are delicious.
Atmosphere: 5
Food: 5
Service: 5
Linda Hall
I ordered today 2 large cappuccino blast and they were so bad that we had to throw them both away. They tasted like they were sour. I kept calling so that whoever made them would not make anymore because they were so bad. But, to no avail nobody would answer the phone.
Tiffany Fields
This location is pretty awful. Terrible customer service and everyone acts as if you being there or trying to place an order is just a burden. I just called to preorder 12 boxes of a dozen donuts for Saturday morning (two days away) and the lady that answered had the most awful attitude when I told her why I was calling. I hung up and will be ordering elsewhere. Do better Dunkin, do better. You are losing business.
As myself and 3 of my homedawgs are on our way back from a long and overly eventful road trip we stopped a this dunkin and had the best fast food experience any of us have ever had. The employee named Rylan was so welcoming and prudent with his charisma he definitely restored my faith in dunkins as the one in my home town has a lot to learn from this location. The other employee named Meilly was very friendly and it was easy to tell how much she cares about her job. Overall, we all loved this dunkin so much and would also be willing take a 9 hour drive to come back. It was clean, extremely welcoming, and had helpful employees that prove this generation (can) present themselves professionally and show their appreciation and dedication to their job (which I would beg to differ they have made into an art). Thanks so much to Meilly and Rylan... their boss should give them a raise.
Atmosphere: 5
Food: 5
Service: 5
Apparently they think it's fine to decide to only do mobile orders out of no where.
Atmosphere: 1
Food: 1
Service: 1
Unfortunately, majority of the time I've tried to order from this location, they are always out of product. They always seem to have new employees working who are new to customer service (not rude, just uncomfortable). The last 3 times I've tried in the past 2 months, I've had to leave without any food or drinks because they don't have anything and when I ask for a refund, I have to follow up with the app or company website instead. I'm typically there in the mornings, so it seems like they're out entirely vs have run out. I wish they'd at least update the app that I can't order anything and that they'd refund the money that I've paid. It's extremely frustrating.
Service: 2
Staff was
Atmosphere: 5
Food: 5
Service: 5
Rylan Blessed me this morning I know it was just a cup of water I literally appreciate
Atmosphere: 5
Food: 5
Service: 5
Ran out of the donut I ordered but failed to replace it with anything else. The employee was super nice but the manager was rude.
I came at 4:12 pm and they don't have any tipe of donuts why they even bother to open the place?
Atmosphere: 1
Food: 1
Service: 1
They should honestly just shut this location down… drive thru takes at least 15 minutes or more every time no matter how many people. Customer Service is usually awful like they have an attitude or generally never know what’s going on. Always out of everything food related, especially if it’s a new item they probably won’t have it. Came at 11 am and they we’re already out of so many donuts. This is a consistent problem, i feel like closing down for some training days and restaffing would do them some good.
Atmosphere: 1
Food: 2
Service: 1
Can’t make there coffee right and at 9 something in the morning how they out of bagels. Person took order very rude and coffee was very milky.
The food and coffee are delicious how ever this business' owner needs to make their employees happy ASAP!! It seems like they are not happy working over there at all, treated me like i'm a homeless asking for money instead i was a customer full glam in the morning, ready to work and it was such a vibe killer. Shame
Restaurantji Recommends
I'm not going lie this place you to be really bad but they have improved tremendously on there wait time and customer service! I went for a late night coffee and was greeted with smiles and respect from Shamika. Really appreciate your kindness it made my night!
Best customer service i’ve received in a long time. I came in to get a blueberry donut not only was the donut amazing but the two guys working made my day 100x better.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Drive thru. Fast, dependable. Also their sausage, egg & cheese croissants are delicious.
Atmosphere: 5
Food: 5
Service: 5
I ordered today 2 large cappuccino blast and they were so bad that we had to throw them both away. They tasted like they were sour. I kept calling so that whoever made them would not make anymore because they were so bad. But, to no avail nobody would answer the phone.
This location is pretty awful. Terrible customer service and everyone acts as if you being there or trying to place an order is just a burden. I just called to preorder 12 boxes of a dozen donuts for Saturday morning (two days away) and the lady that answered had the most awful attitude when I told her why I was calling. I hung up and will be ordering elsewhere. Do better Dunkin, do better. You are losing business.
Atmosphere: 1
Food: 1
Service: 1