I didn’t know a sandwich could taste like water, but Dunkin continues to surprise me. Somehow no matter what you order, opening the bag is a mystery. What random food item will I find? What mystery item from my order will never appear?At least Dunkin remains consistent in the fact that you never know what you’re going to get.
Atmosphere: 1
Food: 1
Service: 1
Mirian Jacinto
Horrible
Atmosphere: 1
Food: 1
Service: 1
xx_para1dise xx
Super friendlyI only asked for a little ice and they gave me normalBut the drink is super deliciousThanks for your jobGod bless you always
Atmosphere: 5
Food: 5
Service: 5
Emily O
The 5ft Guatemalan girl attitude was so ugly. I think her name is YARIANNA. Didnt even greet us or wanted to take our order. Didn't even smile or tried to be helpful. When we asked for a sandwich she just stayed quiet and said they didn't have croissants- didn't offer to make it in another bread. Then when I asked if she could, she just let out a sigh and said yes. We asked to used the bathroom. Come to find out it was locked. Didn't even bother to give us the code after we asked to use their restroom. She also had the coffee order wrong after she asked 4 times what I wanted in the coffee. It was all watered-down.The other 5'4 Mexican girl attitude wasn't ugly but she just gave us the items wrong. The sandwich wasnt even warmed up and had a whatever manner.I understand one can have a bad day (&& even though you shouldn't bring it to work) some do and take it out on the customers BUT I went to look at the reviews... I'm NOT the first one who's said something about the 5ft person attitude &&& clearly nothing has been done.If she's not happy working there then she should go back to school and get a degree on what she likes bc being 8hr (less or more) in a place she dont enjoy being at, must be miserable
Atmosphere: 1
Food: 1
Service: 1
Serina Mirza
TODAY me and my husband visited Dunkin' Donuts at this location and had an outstanding experience. The staff "Millennium" incredibly welcoming and provided top-notch customer service. They were friendly, engaging, and even took the time to ask about our visit and return plans. This level of hospitality truly stood out, making our time there enjoyable. Kudos to the Millennium for creating such a welcoming atmosphere! I wish everywhere the Guest service was like this. Good job.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese, Donuts
Carl
This store is dirty, and the young Latin woman behind the counter has an anti-customer attitude that requires attention from management immediately. She couldn't even be bothered to take a customer order. I had to walk out due to her attitude. PS. The store manager, "Millennium", has not made any changes to the store cleanliness. This pic was from 1/31/24
Atmosphere: 1
Food: 2
Service: 1
hannahgastiger
if i didn’t pay already i would have drove off for the ridiculous amount of time i waited with no communication from the young spanish girl at the window . customer service could use a lot of
Atmosphere: 1
Food: 3
Service: 1
CJ
This location can be a 2 star or a 5 star depending on who's there. Last experience horrible
Kekio “Inu” Oikek
Very early morningDrinks were gotten fast and food was
Atmosphere: 5
Food: 5
Service: 5
Neisha Majors
unfortunately I was left yet disappointed in this location and the accuracy of the “Mobile ordering” feature order a bit this evening around 5pm to arrive at the drive through for the young lady to tell me most of my assorted options weren’t available. Than she chuckles I’m confused 2 dozen donuts 5 munchkins with only old fashion flavor not to mention I ordered a S.tea as well this incompetent individual working drive through hands me an UNSWEETENED tea (insane)!The middle age gentleman was very accommodating of this inconvenient visit wished I had his name to applaud him accordingly.Although ,it is nice to finally have a donut shop near by but if you’re never going to have any actual items why false advertise to began with?Just strange closing is at 8pm and you have absolutely no variety to choose from at 5p.30$/40$ spent to be forced to basically get what they have!
I don’t usually order donuts. I stopped by Dunkin Donuts tonight and got powdered and glazed donuts. They were so dry and stale. I am very disappointed with the Antioch location.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Donuts
Kevin Caperton
A friend and I came here to have coffee and just chat for a while. We arrived ten minutes before the lobby closed but did not notice the sign. The staff was so nice and let us sit and talk for almost an hour before they pointed out that we had been there almost an hour past close. I wish to apologize for keeping them there unnecessarily it was not our intention. Thank you for your courtesy and patience.
Atmosphere: 5
Service: 5
Mike Larry
Extremely long wait time
Reut Kadosh
I took a bagle with egg & cheese - amazing!
Atmosphere: 5
Food: 5
Service: 5
kelley bair
I came in and ordered cuz the drive thru line was filled with lazy folks who got here before me?.I ordered the roasted pepper/chicken wrap and the spider donut.both were good..place was
I didn’t know a sandwich could taste like water, but Dunkin continues to surprise me. Somehow no matter what you order, opening the bag is a mystery. What random food item will I find? What mystery item from my order will never appear?At least Dunkin remains consistent in the fact that you never know what you’re going to get.
Atmosphere: 1
Food: 1
Service: 1
Horrible
Atmosphere: 1
Food: 1
Service: 1
Super friendlyI only asked for a little ice and they gave me normalBut the drink is super deliciousThanks for your jobGod bless you always
Atmosphere: 5
Food: 5
Service: 5
The 5ft Guatemalan girl attitude was so ugly. I think her name is YARIANNA. Didnt even greet us or wanted to take our order. Didn't even smile or tried to be helpful. When we asked for a sandwich she just stayed quiet and said they didn't have croissants- didn't offer to make it in another bread. Then when I asked if she could, she just let out a sigh and said yes. We asked to used the bathroom. Come to find out it was locked. Didn't even bother to give us the code after we asked to use their restroom. She also had the coffee order wrong after she asked 4 times what I wanted in the coffee. It was all watered-down.The other 5'4 Mexican girl attitude wasn't ugly but she just gave us the items wrong. The sandwich wasnt even warmed up and had a whatever manner.I understand one can have a bad day (&& even though you shouldn't bring it to work) some do and take it out on the customers BUT I went to look at the reviews... I'm NOT the first one who's said something about the 5ft person attitude &&& clearly nothing has been done.If she's not happy working there then she should go back to school and get a degree on what she likes bc being 8hr (less or more) in a place she dont enjoy being at, must be miserable
Atmosphere: 1
Food: 1
Service: 1
TODAY me and my husband visited Dunkin' Donuts at this location and had an outstanding experience. The staff "Millennium" incredibly welcoming and provided top-notch customer service. They were friendly, engaging, and even took the time to ask about our visit and return plans. This level of hospitality truly stood out, making our time there enjoyable. Kudos to the Millennium for creating such a welcoming atmosphere! I wish everywhere the Guest service was like this. Good job.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese, Donuts
This store is dirty, and the young Latin woman behind the counter has an anti-customer attitude that requires attention from management immediately. She couldn't even be bothered to take a customer order. I had to walk out due to her attitude. PS. The store manager, "Millennium", has not made any changes to the store cleanliness. This pic was from 1/31/24
Atmosphere: 1
Food: 2
Service: 1
if i didn’t pay already i would have drove off for the ridiculous amount of time i waited with no communication from the young spanish girl at the window . customer service could use a lot of
Atmosphere: 1
Food: 3
Service: 1
This location can be a 2 star or a 5 star depending on who's there. Last experience horrible
Very early morningDrinks were gotten fast and food was
Atmosphere: 5
Food: 5
Service: 5
unfortunately I was left yet disappointed in this location and the accuracy of the “Mobile ordering” feature order a bit this evening around 5pm to arrive at the drive through for the young lady to tell me most of my assorted options weren’t available. Than she chuckles I’m confused 2 dozen donuts 5 munchkins with only old fashion flavor not to mention I ordered a S.tea as well this incompetent individual working drive through hands me an UNSWEETENED tea (insane)!The middle age gentleman was very accommodating of this inconvenient visit wished I had his name to applaud him accordingly.Although ,it is nice to finally have a donut shop near by but if you’re never going to have any actual items why false advertise to began with?Just strange closing is at 8pm and you have absolutely no variety to choose from at 5p.30$/40$ spent to be forced to basically get what they have!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Restaurantji Recommends
I don’t usually order donuts. I stopped by Dunkin Donuts tonight and got powdered and glazed donuts. They were so dry and stale. I am very disappointed with the Antioch location.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Donuts
A friend and I came here to have coffee and just chat for a while. We arrived ten minutes before the lobby closed but did not notice the sign. The staff was so nice and let us sit and talk for almost an hour before they pointed out that we had been there almost an hour past close. I wish to apologize for keeping them there unnecessarily it was not our intention. Thank you for your courtesy and patience.
Atmosphere: 5
Service: 5
Extremely long wait time
I took a bagle with egg & cheese - amazing!
Atmosphere: 5
Food: 5
Service: 5
I came in and ordered cuz the drive thru line was filled with lazy folks who got here before me?.I ordered the roasted pepper/chicken wrap and the spider donut.both were good..place was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts