I have reactions to fish and prefer to eat gluten free which makes it extremely difficult to eat anywhere in this area. Jack Daniels made me feel so safe - Chef Aaron personally came to our table to talk to us! They care about allergies and sensitivities. BTW most of the menu can be made gluten free even the Mac! The food was fresh and hot and I just wanted to run back to the kitchen to hug the staff. Seriously Ive never been taken care of better. Thanks Jack Daniels!
Atmosphere: 5
Food: 5
Service: 5
Iaml Games
Our server Laura was amazing! She was nice, attentive, and had very quick service! Thank you Laura!
Atmosphere: 5
Food: 5
Service: 5
Tara kalkwarf
Food and drinks were not good. Over priced food that had little flavor and all the meat was over cooked and dry as well as the rolls.
Atmosphere: 3
Food: 1
Service: 3
Heather Olson
From the moment we walked in, the staff was incredibly welcoming and friendly especially our server Meena who was helpful with menu selections, proactively refilled drinks, and he created a welcoming atmosphere! He was so nice and positive, and smiled throughout. The chefs were made aware of a food allergy, so came to talk to us prior to ordering, took the separate order, so they are extremely cautious and cater to any food allergies. The food was really good!
Atmosphere: 4
Food: 5
Service: 5
Danielle Lipking
This place was incredible ! Our server Stefian was very nice, and did a great job! We had a brisket quesadilla for an appetizer, it was amazing! Highly recommend. The salad was also delicious, very fresh and the shrimp were to die for ! Love this place ! Will return .
Atmosphere: 5
Food: 5
Service: 5
April
Wonder waiter, the best Mac and cheese and brisket and rolls
Atmosphere: 5
Food: 5
Service: 5
Eric Boyce
Terrible place was closed
Matthew Christensen
Very good about gluten free/ celiac options
Atmosphere: 5
Food: 5
Service: 5
WAB
The food was very good; brisket quesadilla was basically a burrito! Props to our bartender/server, Colton, who was so nice and a great conversationalist! He made our evening
Atmosphere: 5
Food: 4
Service: 5
Kelly Olson
While the food was good, it took 1 hour and 40 minutes for food and get our bill because of slow service. There were 2 other tables there so we were not slowed down by the kitchen being backed up. In fact, after we were able to put our food order in - it came out relatively quick. Getting our bill at the end was a struggle after repeatedly asking for it. We got here at 5pm and didn’t leave till almost 7pm which was extraordinary frustrating since we had a 7pm show at the Grand Ole Opry
Meena was absolutely amazing! He was so polite, insightful and attentive to our table. He recommended the quesadilla and the southern chopped salad. Both I would highly highly recommend! The sweat tea vinaigrette was unlike anything I’ve ever had. We also got the sampler which was very good. Ask for Meena, he will not steer you wrong!!!!
Atmosphere: 5
Food: 5
Service: 5
Wistful Soul
The staff was friendly and attentive, and the food was amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jack's Honey Rolls, BBQ
Shezan Kazi
The brisket Mac n cheese was okay. Pasta was a bit overcooked and the brisket a bit dried out. Overall I would have liked more seasoning. The brisket quesadilla as a starter was delicious and a big portion - should have stopped there 😅
Atmosphere: 4
Food: 3
Service: 5
Angie Pitts
Our waitress was amazing. The food was okay, I was definitely paying for the name, small dinner portions for price on dinner the pickles were great.
Atmosphere: 3
Food: 3
Service: 5
Char Loves Music
I definitely sat in tears today at this restaurant, but it’s not for what you think… When we first arrived at the Hotel for my Husband’s 44th Birthday Celebration, I was told our room still hadn’t been cleaned and we needed to wait to check in. We had dinner reservations and I bought a pretty dress to wear to dinner. Unfortunately after close to an hour I still wasn’t called like I was told we’d. The room was ready. It was 15 min till 10PM and reservations were long gone. I went to the desk and asked if we were ready yet and was confused why the room would not be @9:40PM at night as check outs are super earlier than that. We were hungry, starving, even and our last chance to eat something decent and good that we knew that we could rely on to be good would be Jack Daniels restaurant as we have been here before, When we arrived, I started telling the hostess Christy about our excruciating experience and missing my husband’s dinner for his birthdays, reservations and me looking messy and not being able to look pretty for my husband on his birthday. I was pretty sad, But I understand things happen. Marcus the Manager than over heard the situation and said he would get us all turned around and he didn’t disappoint. He sent Brie our waitress to take care of us and she was also so incredible. We still have no idea what he is doing, but apparently is sending something up to our room, but also took care of our full dinner tab for my husband and I I was in tears because all I wanted was them to just listen and hear me vent a little nothing rageyyy lol but just to talk about it and They just went above and beyond to make our night even better, and I just went to tears with the gratitude and kindness that everyone in that staff gave us. If you don’t go to this restaurant, then you are missing out about what is amazing about the city, which is the heart in these people and the staff I wish I knew the names to all of his staff, but I will tell you every single one of them were kind and so tentative to us. I felt like we were meant to be there all along. Thank you so much Christy, Brie and absolutely Thank you Marcus forcreating such a beautiful experience out of the foundation of ashes. You did turn it all around as you promised and your staff is second to none. Can’t wait to come back. Run to these people and I hope Jack Daniels acknowledges the unique, rare incredible staff they have here. The food the drinks the desert all incredible but the staff is so much better than all the deliciousness. Love y’all for this turn around 🩵✨🩵 Great 44th Birthday from Jack Daniels 🩵✨🩵
I have reactions to fish and prefer to eat gluten free which makes it extremely difficult to eat anywhere in this area. Jack Daniels made me feel so safe - Chef Aaron personally came to our table to talk to us! They care about allergies and sensitivities. BTW most of the menu can be made gluten free even the Mac! The food was fresh and hot and I just wanted to run back to the kitchen to hug the staff. Seriously Ive never been taken care of better. Thanks Jack Daniels!
Atmosphere: 5
Food: 5
Service: 5
Our server Laura was amazing! She was nice, attentive, and had very quick service! Thank you Laura!
Atmosphere: 5
Food: 5
Service: 5
Food and drinks were not good. Over priced food that had little flavor and all the meat was over cooked and dry as well as the rolls.
Atmosphere: 3
Food: 1
Service: 3
From the moment we walked in, the staff was incredibly welcoming and friendly especially our server Meena who was helpful with menu selections, proactively refilled drinks, and he created a welcoming atmosphere! He was so nice and positive, and smiled throughout. The chefs were made aware of a food allergy, so came to talk to us prior to ordering, took the separate order, so they are extremely cautious and cater to any food allergies. The food was really good!
Atmosphere: 4
Food: 5
Service: 5
This place was incredible ! Our server Stefian was very nice, and did a great job! We had a brisket quesadilla for an appetizer, it was amazing! Highly recommend. The salad was also delicious, very fresh and the shrimp were to die for ! Love this place ! Will return .
Atmosphere: 5
Food: 5
Service: 5
Wonder waiter, the best Mac and cheese and brisket and rolls
Atmosphere: 5
Food: 5
Service: 5
Terrible place was closed
Very good about gluten free/ celiac options
Atmosphere: 5
Food: 5
Service: 5
The food was very good; brisket quesadilla was basically a burrito! Props to our bartender/server, Colton, who was so nice and a great conversationalist! He made our evening
Atmosphere: 5
Food: 4
Service: 5
While the food was good, it took 1 hour and 40 minutes for food and get our bill because of slow service. There were 2 other tables there so we were not slowed down by the kitchen being backed up. In fact, after we were able to put our food order in - it came out relatively quick. Getting our bill at the end was a struggle after repeatedly asking for it. We got here at 5pm and didn’t leave till almost 7pm which was extraordinary frustrating since we had a 7pm show at the Grand Ole Opry
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
Meena was absolutely amazing! He was so polite, insightful and attentive to our table. He recommended the quesadilla and the southern chopped salad. Both I would highly highly recommend! The sweat tea vinaigrette was unlike anything I’ve ever had. We also got the sampler which was very good. Ask for Meena, he will not steer you wrong!!!!
Atmosphere: 5
Food: 5
Service: 5
The staff was friendly and attentive, and the food was amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jack's Honey Rolls, BBQ
The brisket Mac n cheese was okay. Pasta was a bit overcooked and the brisket a bit dried out. Overall I would have liked more seasoning. The brisket quesadilla as a starter was delicious and a big portion - should have stopped there 😅
Atmosphere: 4
Food: 3
Service: 5
Our waitress was amazing. The food was okay, I was definitely paying for the name, small dinner portions for price on dinner the pickles were great.
Atmosphere: 3
Food: 3
Service: 5
I definitely sat in tears today at this restaurant, but it’s not for what you think…
When we first arrived at the Hotel for my Husband’s 44th Birthday Celebration, I was told our room still hadn’t been cleaned and we needed to wait to check in. We had dinner reservations and I bought a pretty dress to wear to dinner. Unfortunately after close to an hour I still wasn’t called like I was told we’d. The room was ready. It was 15 min till 10PM and reservations were long gone. I went to the desk and asked if we were ready yet and was confused why the room would not be @9:40PM at night as check outs are super earlier than that. We were hungry, starving, even and our last chance to eat something decent and good that we knew that we could rely on to be good would be Jack Daniels restaurant as we have been here before, When we arrived, I started telling the hostess Christy about our excruciating experience and missing my husband’s dinner for his birthdays, reservations and me looking messy and not being able to look pretty for my husband on his birthday. I was pretty sad, But I understand things happen. Marcus the Manager than over heard the situation and said he would get us all turned around and he didn’t disappoint. He sent Brie our waitress to take care of us and she was also so incredible. We still have no idea what he is doing, but apparently is sending something up to our room, but also took care of our full dinner tab for my husband and I I was in tears because all I wanted was them to just listen and hear me vent a little nothing rageyyy lol but just to talk about it and They just went above and beyond to make our night even better, and I just went to tears with the gratitude and kindness that everyone in that staff gave us. If you don’t go to this restaurant, then you are missing out about what is amazing about the city, which is the heart in these people and the staff I wish I knew the names to all of his staff, but I will tell you every single one of them were kind and so tentative to us. I felt like we were meant to be there all along. Thank you so much Christy, Brie and absolutely Thank you Marcus forcreating such a beautiful experience out of the foundation of ashes. You did turn it all around as you promised and your staff is second to none. Can’t wait to come back. Run to these people and I hope Jack Daniels acknowledges the unique, rare incredible staff they have here. The food the drinks the desert all incredible but the staff is so much better than all the deliciousness. Love y’all for this turn around 🩵✨🩵 Great 44th Birthday from Jack Daniels 🩵✨🩵
Atmosphere: 5
Food: 5
Service: 5
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