KFC

4744 Lebanon Rd, Hermitage
(615) 885-2862

Recent Reviews

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Denny Buck

Sign says the Dinning room closes at 9:00pm and the Drive through closes at 10:00pm. Arrive at 8:30pm just to get something Togo and the dinning room is closed. Go through the drive through to be told they were out of chicken. This would probably be a good location for a KFC

Service: 1

Terrie

Good deals!. Very happy with my purchase..

Atmosphere: 5

Food: 5

Service: 5

Timmy D Hughes Sr

To go order, was correct. Food was tasty.

Atmosphere: 4

Food: 3

Service: 4

Heidi Bravo

Terrible customer service, outdated signage, not clean, and drive through female was very rude. This place deserves a zero. I was afraid to eat the food after the lack of professionalism from this location. The franchise owner has to know how bad it is with the reviews that keep getting posted. I will not be back.

Atmosphere: 1

Food: 1

Service: 1

Kiki Prince

Old lady in the drive thru was so rude. Mean mugging and all. Actually spoiled my appetite. Im sure she's not the only one either with 0 customer service.

Atmosphere: 1

Food: 3

Service: 1

antoinne ferrell

I often drive past and wonder if this location is still open. After finally stopping by, I see why business is slow. The service or lack of service makes the customer feel as if they are interrupting the workers. I can't tell you how long I stood at the register waiting for someone to acknowledge my presence. I was ignored by two employees. When I finally spoke up and asked if I could at least place my order, they got upset saying they didn't see me. Very unfortunate.

Atmosphere: 1

Food: 1

Service: 1

kevin murray

Some of the worst crap ive ever been served. I took it back to the restaurant and the manager said , you do know chicken is greasy by nature. Year but it doesn't look like its been soaking in a bucket of grease.

Atmosphere: 1

Food: 1

Service: 1

Jenn

Just don't come here. There's so many reasons why you should not come to this kfc. For starters, they will not get your order right. And they will not tell you something is not there until after you pay for it too. On top of that, I've never eaten at KFC we're all the food was super disgusting. We didn't even eat it. Everything from the corn, mashed potatoes, to the chicken and even the biscuits, were awful. I highly highly highly recommend not coming to this kfc. I am not sure how they're still open, I'm baffled by it. It hasn't changed and I thought it would after haven't been there for a year or so. It didn't change it just got worse

Atmosphere: 1

Food: 1

Service: 2

Angela Jarrett

Every time I want to order a certain amount chicken wings. They said they don’t have that much. It’s midday and they don’t have chicken?

Atmosphere: 2

Food: 2

Service: 1

Maria Viall

Went there today and ordered 2 chicken tenders meals. I was thrown aback by the drive through cashier. At first I thought she was talking to her co-workers. Then I realized she was talking to me. I don't think you should talk to your customers with such a loose tone. There should be some professionalism. When I pulled up to the window I did get my food quickly. Got home and was disappointed by the quality of the food. Our chicken tenders were cold and stale and so we're our fries. Very disappointed.

Atmosphere: 3

Food: 1

Service: 2

Kenosha Henderson

The atmosphere is a little cold but very welcoming. The service was really great fresh chicken. And workers was very attentive. The worker Marion was very nice and sweet. And great customers service. When I go to other kfcs it’s not as fresh. Keep up the great work

Atmosphere: 5

Food: 5

Service: 5

landon dalton

The lady on the microphone has terrible service and is very rude and ig doesn’t know what cheese is and soda machine is water downed and who ever is in the kitchen needs to put a hair net on bc why do I have a weave hair in my food?

Atmosphere: 1

Food: 1

Service: 1

kenny caballero

Super delicious 10/10 definitely would recommend 👏🏽

Atmosphere: 5

Food: 5

Service: 5

Divine Fox

Food was amazing , the tenders I bought were golden and tasted amazing

Atmosphere: 5

Food: 5

Service: 5

Dalton F

Honestly the staff here is so aggressively rude it makes me afraid to eat the food.

Atmosphere: 1

Food: 1

Service: 1

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