KFC

290 Hicks Rd, Nashville
(615) 724-0960

Recent Reviews

LaToya Crump

Tried the Chicken Pot Pie for the very first time and it was delicious, fresh, meaty, and smoking hot!!! Thank you Monica for your great customer service, attentiveness, and helping me to decide!!

Food: 5

Service: 5

Mr Boots

Absolutely rude employees. The dining room was closed, and the drive-thru was the only option. The girl at the window and taking orders was very unpleasant. Her attitude really made my blood boil. I'm sick of all these disrespectful kids these days!

Atmosphere: 3

Food: 4

Service: 1

Jeremiah Morales

They are fast and efficient to bad that they do it so fast they short you a few items.

Food: 3

Service: 2

JAMES S.

Was in the area around 5:00 pm and my son saw the sign: the empty parking lot was my first clue, but my son had his heart set on it, so I kept my fingers crossed. Walked to the front door: locked. The lights were on but no one was home: no sign posted indicating that they closed early. I understand things happen, but, from a store manager perspective, take a moment to draft a brief letter to your customers and post it at the door and drive thru. Common courtesy can go a long way towards bringing people back.

Service: 1

Jack Lieb

Worst customer service I’ve ever seen. Rude and unprofessional employees that compel me to never go back there.

Atmosphere: 1

Food: 2

Service: 1

Katie Newcomb

Terrible the African-AmericanManager going to be really disrespectful saying when we was in the drive through looking for what we wanted he’s going to say were wasting his time and I’m a customer. Makes me feel unwanted and my service didn’t matter and he gave me a Pepsi, that was flat didn’t communicate with me telling me the ice machine was broke. Me is pull around no one should feel the way I just did by trying to get food. I will never come back here again till someone can get a manager that’s respectful! I think he was on drugs as well he couldn’t stay still and kept itching his body, even one of the employees had to tell us he was sorry for how he treated us

Atmosphere: 1

Food: 1

Service: 1

Debra Setera

I placed a mobile order. Some items were missing and what I did get was barely warm. Just a really bad experience. This was my first time back in over a year, I won't try again.

Atmosphere: 3

Food: 3

Service: 1

Segundo Bosquez

So sad, food was cold, very un organized, they had no ice for weeks, and manager said that was normal, they served me sweet iced tea with no ice. Lol called customer service, said they would look into it, just lies from KFC.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fried Chicken

matt martindell

Website said they were open till 10pm. Doors said they were open till 10pm. No one in the place at 7:30pm. Screw this place.

Atmosphere: 1

Service: 1

Trey Johnson

Came in to get some wings that were on sale. It was 230 in the afternoon. Was told by the manager that they didn't have any ready and she would have to wait for the grease to heat and then go and get some cooked... was going to take too long. Couldn't make any! The worst service I have ever seen. Did not care. Won't be back ever! Never remember KFC service being so bad.

Atmosphere: 1

Food: 1

Service: 1

J. Nykol

One person in the drive up window then us... they didn't want to make more fires so tried to tell me I could get a small that's all they had enough for unless I wanted to wait a while decided to wait so someone had to bring it outside to the car with none the less a bad attitude for doing their

Atmosphere: 2

Food: 3

Service: 1

Trey Mangrum

I went thru the drive thru 40 min before they closed and everything I tried to order they didn’t have I don’t know why they were even opened if it was lunch time and you wanted fries and strips and they were out they would say it will be 5 min to pull up and wait but I guess when they don’t wanna work they just say they don’t have anything

Tina

Immediately the lady at the drive through made it very clear she hates being there, just in her tone alone. I was rushed ordering 2 meals (and I knew what I was ordering) was never asked anything about them other than one if I wanted crispy or reg and I said crispy and she asked again what I said before telling me "window" and then again at the window I said crispy...can you guess...received regular and no breading on it just laying in the box, slipped off dry but wet ( no idea how that works) chicken. I also ordered the nuggets...inedible hard dry chewy. Threw it all out and having to spend another 25+ somewhere else for fam dinner. Thanks! The last time we ate here was few days before the old employees beat the hell out of an elderly customer. We decided to never go back then but you lured us in with the nuggets. The picture is false advertisement as the nuggets are nothing but Chick-fil-A from down the street but inedible version.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fried Chicken

Crow Lynn

Waiter's attitude is bad, order only to go? It's really fun. It's starting to feel racist???

Skylar Alexander-Brown

The manager here is extremely rude. I was told that there were only enough nuggets for the 2 potato bowls I ordered, and when I asked if they had any tenders, "I don't know" was the answer.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Famous Bowl, Fried Chicken

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