Krispy Kreme

1901 Gallatin Pike N, Madison
(615) 859-6967

Recent Reviews

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Hunter Nelson

Got some of the Harry Potter Donuts for work, tasted and looked great!

Atmosphere: 5

Food: 5

Service: 5

Tonia Betty

Cashier extremely rude. Said the bathroom was out of order wouldn't give the code. Worst Krispy Kreme I've ever been to.

Atmosphere: 1

Food: 3

Service: 1

Marilyn Cathey

It was fresh and delicious

Atmosphere: 5

Food: 5

Service: 5

laurie williams

Online they will say they are open till 20 but they really close at nine
You can show up at 10 till 9 and they still won't serve you and it has happened more than once 😞

Rhen Reeves

Stopped at the Rivergate location three separate times and was told “we don’t have any glazed doughnuts” before I could even finish asking for them. One of those time was after I had placed the order online and paid in advance.. Staff very unprofessional and unfriendly.

Today I ordered a dozen glazed doughnuts.. No surprise they didn’t have any so I ordered assorted doughnut holes instead (up charge for assorted) and was given only powdered. Today is the final attempt to do business at this establishment. I will drive out of my way to avoid them in the future.

Hopefully enough people will do the same and they will resolve the personnel issue that currently exists.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Original Glazed Dozen

Israel Futton

They were really nice to us when we came in and it feels like family over here. Mr. Paul and Mr. Aaron were really nice to us when we walked into the door.
The donuts were hot and delicious.

Atmosphere: 5

Food: 5

Service: 5

Nik T

Rude nasty donuts just throw the whole place away

Atmosphere: 1

Food: 1

Service: 1

Brandi Wood

Never have the specialty donuts.

Food: 1

ERIKA LIRARDI

Couldn’t get off. But clearly someone was setting down inside. Strange. Then card only. Or exact change only. This place seems strange.

Atmosphere: 1

Food: 1

Service: 1

Gerald Gregory

Great Donuts

Atmosphere: 5

Food: 5

Service: 5

Will Blackwood

Aaron was super professional and genuine. I would make sure to hold on to him!

Atmosphere: 5

Food: 5

Service: 5

Debbie Herron

Sign said HOT DOUGHNUTS NOW . SO we went . Ordered 2 dozen glazed and they were NOT hot. They had been sitting for a while. Ordered a lemonade chiller it was okay, also tried to get a frozen coffee drink was told can't make those.

Atmosphere: 1

Food: 2

Service: 1

Jaiden White

Crappiest Krispy Kreme in Nashville, donuts always cold even when the hot sign is on. Bring in better management/employees before this place closes down.

Food: 2

Service: 1

Angel Dougherty

Went at 630pm. Ordered ahead for that pickup time. Went to pick up and all the doors are locked. The lobby was closed even though the sign and Google says the lobby is open. Had to sit in the drive thru for 20 minutes to pickup an order I ordered ahead to avoid that. Kinda defeats the purpose of ordering ahead....

Atmosphere: 5

Food: 5

Service: 1

Chip Eckert

Enjoyed our recent visit to Krispy Kreme, Rivergate! The staff were pleasant, and the store was very clean! The donuts were exceptional! (Right off the conveyor/ hot light was on!) Thanks for the great experience!

Atmosphere: 5

Food: 5

Service: 5

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