There's one lady that is on staff that always has the best attitude towards others whether it's to staff or customers. Need more like her in the world.
Atmosphere: 3
Food: 3
Service: 4
Doug Flutie
As Doug Flutie, I’ve played in some hostile stadiums, but nothing prepared me for the circus of incompetence I walked into at this McDonald’s.
First off, the service was moving at a pace that would make a two-minute drill look like rocket science. I’ve seen defensive lines with more coordination. The staff looked about as organized as a blown coverage—everyone wandering around, nobody knowing what’s going on, and somehow I’m the one paying for it.
I ordered something simple—painfully simple—and still watched it vanish into whatever black hole they call a kitchen. It’s almost impressive how spectacularly wrong a place can get the basics. Cold fries, a burger that looked like it survived a sack, and a milkshake machine that—shocker—was “down.” At this point I’m convinced the milkshake machine has been on injured reserve longer than most quarterbacks.
And don’t get me started on the attitude. I’ve taken hits from guys twice my size with more warmth. If customer service were football, this crew couldn’t complete a screen pass.
Bottom line? I’ve had better experiences running for my life from a blitz. This McDonald’s needs a full rebuild—coaching staff, playbook, the whole thing. Until then, I’m calling this place what it is: a fumble at the goal line. fire everyone.
Atmosphere: 1
Food: 1
Service: 1
Steven Luttrell
Don’t go inside they make you wait half hour while prioritizing drive thru. Probably corporate policy so they don’t gotta hire enough people. Everytime I go to McDonald’s it’s more expensive and worse quality. I should take the hint
Donnell Davis
Poor service, juss horrible ! They need to be shut down .
Gary Hall
Two nights in a row I have placed a mobile order for a QPC. Both nights I show up to pick up my order and I’m told they are only serving fried products no burgers. My guess is they are too lazy to keep the griddle cleaned and open at such a late time. Unacceptable McDonalds!
Service: 1
Anna Mahoney
I stopped by at 3:20 pm my way to work and waited behind this car for 10 minutes before pulling up to order and the woman working stating that that was their last order or the night and they couldn’t help me. I checked online just to make sure I wasn’t going when they were closed and saw that is should be open 24hrs. I have worked in the fast food industry before with drive thru and honestly just blown away by the pure lack of customer service or placing the customer first. It also was crazy that only 5 minutes before she took an order with 3 people in the car then had the audacity to tell me that my order was not going to be taken. I would not go to this location as it is obvious they don’t care about what they do and management isn’t training on how to treat customers so why would I trust how they are preparing the food.
Atmosphere: 1
Food: 1
Service: 1
Brittany Glover
I needed a 2 cheeseburger meal plain and ended up with two burgers with everything on it. And asking to get it fixed seems to still result in incorrect items.
Atmosphere: 1
Food: 1
Service: 1
Pam Neil
Best customer service crew I have ever visited! I love the old WSM Radio antenna they have on top of the restaurant! It sets the theme for the inside... with a display of instruments used years ago! Enjoy inside dining listening to guest musicians! One of a kind shopping within walking distance after you enjoy your meal! Great atmosphere and beautiful area with lots of Nashvile history on the banks of the beautiful Cumberland River!
Atmosphere: 5
Food: 5
Service: 5
Todmozilla Hart
This place is great other than a lot of homeless people approaching your window and knocking because they want money or something. There are no McDonald's employees running them off.
Food: 4
Service: 4
Seth Hillwood
I love McDonald's from my youthhood. Today McDonald's is changing for health sake.
The food is alright. But 2 times in a row my burger looked like it had been sitting there for hours. I had my mcdonalds app number for a deal. It worked on my end. But some how she still charged me full price and the deal was gone on my end so couldn't even try again. Ive not got reimbursed on 2 different mcdonslds orders I never received.
Atmosphere: 2
Food: 3
Service: 1
Peter Mancini
This particular McDonald's is very clean. I was actually a little bit surprised. However I saw the manager and the crew taking very good care of this establishment.
Atmosphere: 5
Food: 4
Service: 5
cynthia sciola
Gross place and staff, found a ball of hair in my chicken McGriddle yesterday, thank god I saw it before eating it. Never again, use caution when eating here
There's one lady that is on staff that always has the best attitude towards others whether it's to staff or customers. Need more like her in the world.
Atmosphere: 3
Food: 3
Service: 4
As Doug Flutie, I’ve played in some hostile stadiums, but nothing prepared me for the circus of incompetence I walked into at this McDonald’s.
First off, the service was moving at a pace that would make a two-minute drill look like rocket science. I’ve seen defensive lines with more coordination. The staff looked about as organized as a blown coverage—everyone wandering around, nobody knowing what’s going on, and somehow I’m the one paying for it.
I ordered something simple—painfully simple—and still watched it vanish into whatever black hole they call a kitchen. It’s almost impressive how spectacularly wrong a place can get the basics. Cold fries, a burger that looked like it survived a sack, and a milkshake machine that—shocker—was “down.” At this point I’m convinced the milkshake machine has been on injured reserve longer than most quarterbacks.
And don’t get me started on the attitude. I’ve taken hits from guys twice my size with more warmth. If customer service were football, this crew couldn’t complete a screen pass.
Bottom line? I’ve had better experiences running for my life from a blitz. This McDonald’s needs a full rebuild—coaching staff, playbook, the whole thing. Until then, I’m calling this place what it is: a fumble at the goal line. fire everyone.
Atmosphere: 1
Food: 1
Service: 1
Don’t go inside they make you wait half hour while prioritizing drive thru. Probably corporate policy so they don’t gotta hire enough people. Everytime I go to McDonald’s it’s more expensive and worse quality. I should take the hint
Poor service, juss horrible ! They need to be shut down .
Two nights in a row I have placed a mobile order for a QPC. Both nights I show up to pick up my order and I’m told they are only serving fried products no burgers. My guess is they are too lazy to keep the griddle cleaned and open at such a late time. Unacceptable McDonalds!
Service: 1
I stopped by at 3:20 pm my way to work and waited behind this car for 10 minutes before pulling up to order and the woman working stating that that was their last order or the night and they couldn’t help me. I checked online just to make sure I wasn’t going when they were closed and saw that is should be open 24hrs. I have worked in the fast food industry before with drive thru and honestly just blown away by the pure lack of customer service or placing the customer first. It also was crazy that only 5 minutes before she took an order with 3 people in the car then had the audacity to tell me that my order was not going to be taken. I would not go to this location as it is obvious they don’t care about what they do and management isn’t training on how to treat customers so why would I trust how they are preparing the food.
Atmosphere: 1
Food: 1
Service: 1
I needed a 2 cheeseburger meal plain and ended up with two burgers with everything on it. And asking to get it fixed seems to still result in incorrect items.
Atmosphere: 1
Food: 1
Service: 1
Best customer service crew I have ever visited! I love the old WSM Radio antenna they have on top of the restaurant! It sets the theme for the inside... with a display of instruments used years ago! Enjoy inside dining listening to guest musicians! One of a kind shopping within walking distance after you enjoy your meal! Great atmosphere and beautiful area with lots of Nashvile history on the banks of the beautiful Cumberland River!
Atmosphere: 5
Food: 5
Service: 5
This place is great other than a lot of homeless people approaching your window and knocking because they want money or something. There are no McDonald's employees running them off.
Food: 4
Service: 4
I love McDonald's from my youthhood.
Today McDonald's is changing for health sake.
Atmosphere: 4
Food: 1
Service: 3
Restaurantji Recommends
FRIES WERE MADE IN OLD OILLLLLL!!!
Fast friendly service
Atmosphere: 4
Food: 5
Service: 5
The food is alright. But 2 times in a row my burger looked like it had been sitting there for hours. I had my mcdonalds app number for a deal. It worked on my end. But some how she still charged me full price and the deal was gone on my end so couldn't even try again. Ive not got reimbursed on 2 different mcdonslds orders I never received.
Atmosphere: 2
Food: 3
Service: 1
This particular McDonald's is very clean. I was actually a little bit surprised. However I saw the manager and the crew taking very good care of this establishment.
Atmosphere: 5
Food: 4
Service: 5
Gross place and staff, found a ball of hair in my chicken McGriddle yesterday, thank god I saw it before eating it. Never again, use caution when eating here
Atmosphere: 1
Food: 1
Service: 1
Loading...