McDonald's

6451 Eatons Creek Rd, Joelton
(615) 299-9913

Recent Reviews

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The Cheese Puff 7

Some bullshit service and the workers sucked there food is bad

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Cheeseburger

Susan Hamra

No toilet paper, bad smell in women's room, toilet didn't flush in men's room.

Atmosphere: 1

M Draken

Order yourself?? Sorry I don’t work at McDonald’s and it takes for ever. Almost no nutrition . I recommend that the building be bull dozed and replaced by a real restaurant. Waste of time

Shauntelle Williams

Very clean and the playplace was nice. The food was McDonald's normal. The service was good.

Atmosphere: 5

Food: 3

Service: 5

Karl D'Accursio

Food was good . Fries were not hot.
I did get upcharged for changing my catchup and mustard to Big Mac Sauce. Really?

Atmosphere: 4

Food: 4

Service: 5

j. anderson

10/12/2024 @ 8am Found a fly in my drink. Will never buy anything from this McDonald's again.

Atmosphere: 3

Food: 1

Service: 4

Justus Peachey

Absolutely horrible slow service. Stopped here at 5:30 pm to get a McChicken and Fries. Waited 5 minutes to place my mobile order and then another 5 to get my sandwich and cold fries. Had I not already paid for my order through the app I would have left.

Paulette Hart

I ordered a bacon egg and cheese biscuit with a substitution of a round egg..... I got a a folded egg one half piece of bacon on a HAMBURGER BUN!!!! WHAT!!!! Then I tried to call and the phone didn't go through!!! Worst experience ever....

Atmosphere: 2

Food: 1

Service: 1

Adrianne Keck

Everything was great for once the service and food was hot

Parking: Everyone was nice I enjoy going to this McDonald’s

Kid-friendliness: Big play ground

Wheelchair accessibility: Doors have a button to open

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Mcnuggets, French Fries, Big Mac

Laura Siegfried

Paid for 2 breakfast meals, but only got the sandwiches. Young lady calling out and delivering orders ignored me as I waited to ask for ketchup. After a 3rd food delivery was brought to the counter, I asked for ketchup, because clearly she was not going to give me eye contact or offer to help me. I had to ask 3 separate times.

She continued to go back and forth into the kitchen and back to the customer desk when she finally brought out ketchup. She seemed to be having a rough day. I told her to have a nice day.

I understand if someone is busy or started off their day rough, but I would expect to get the order I paid for. And is it too much to have the ketchup sitting out? Wouldn’t want to interrupt someone trying to do their job. 🫥

wilfredo gonzalez

I did not like the treatment they gave me at this place. 12 minutes waiting for my order. When I tried to talk to an employee, they just said wait a minute and never answered me. I had to return the order. Location 6451 Eatons Creek Rd. Joelton TN.

Atmosphere: 2

Service: 1

Pam Shortt

Everything was done very good especially the customer service.

SavageRabbit88

Great group of ppl at this location. My brother Adam Clinard worked at this location but unfortunately was taken from us all due to a recall (faulty part) on his 2024 Nissan Sentra. He will forever be missed!

Atmosphere: 5

Food: 5

Service: 5

Danse Macabre

Went through the drive thru this afternoon, and ordered a soda and fries. No one was at the first window. I sat for a minute and the car infront of me pulled up, so I did. I assumed since no one was at the first window, I had to pay at the second window. This young girl sticks her head out the first window and starts screaming at me. Idk why she wasn't at the first window the entire time I was sitting by it, but she just popped out of nowhere. I do not appreciate some one screaming and shaking their head at me. Especially when I waited and pulled up when the car in front of me did. Maybe be at your post and not verbally attack customers when you were the one slacking.

Atmosphere: 1

Service: 1

shannon elrod

Service....they have to do better on service. Poor management. It is sad they don't even care when you have waited 20 minutes for food. That does not take 7 minutes to make

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: French Fries, Big Mac

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