O'Charley's Restaurant & Bar

(Pick UP) Rude woman at the cash register 9:20 PM

Service: 1

Uber eats order and they gave me small child size portion even though I paid for full adult dinner -not the same as if you go into restaurant- and the chicken was rubbery/ends bits pieces barely edible I gave it to my dog and they hardly gave any fries or Mac this is VERY low integrity workers in the kitchen I wouldn’t eat here knowing that’s the type of people they have working doing this stuff to customers paying a premium for uber eats orders on food

Food: 1

Terrible, can't rate the food because for 20 minutes I waited for a drink before I left. Maybe 15 people in the whole place and I was never asked for my drink order. Has really gone downhill

Atmosphere: 4

Food: 1

Service: 1

Kitchen staff yelling words nobody should hear.

Atmosphere: 3

Food: 5

Service: 5

Food was good and my service was great

Atmosphere: 5

Food: 5

Service: 5

Bathroom stunk enough to almost kill my appetite.
Salad ingredients were not fresh. I left 1/3.
Grits were lukewarm.
Service was great but the place was almost empty.

Atmosphere: 3

Food: 2

Service: 5

Got a to go order and believe it or not EVERYTHING was exactly what I ordered! The lady who brought it out to the car is very friendly.... Please people, TIP them because it's the right thing to do.
Timothy in Kingston Springs

Atmosphere: 4

Food: 4

Service: 5

Loved the food.

Atmosphere: 5

Food: 5

Service: 5

We sat at the bar. The computer/register was not working. She was running around all over the place. It seemed unfair that she was doing all of the waitressing and the bar request as well. The food was okay. According to the menu I was supposed to have white gravy. It wasn't white gravy. It was extremely salty. The potatoes weren't even warm. Not a great experience. There seemed to only be 2 people working. You really need to put more people on the floor. No we didn't complain. What would be the point. It took 10 minutes to get our bill.

Atmosphere: 3

Food: 3

Service: 4

Food is amazing

Atmosphere: 4

Food: 5

Service: 5

Go for the late night shift and ask for Q. That man is a wonderful server, very friendly and doesn't miss a beat.

Atmosphere: 5

Food: 5

Service: 5

Our waiter was awesome!!!

Recommended dishes: Louisiana Sirloin, Loaded Potato Soup, Salad, O'Charley's Famous Chicken Tenders \u0026 Fries, Moscato

I did a curbside pickup for 7:30pm per the manager the system did not delay my pickup time so my food was ready at 7:07.I ask for my fresh tenders the two servers I spoke to got upset when I for fresh tenders

Atmosphere: 1

Food: 3

Service: 1

The service was very good. The food was normal, good, but not extraordinary....

Atmosphere: 5

Food: 4

Service: 5

A lot of comfort food is here. And don’t get me started on the fresh rolls hot out of the oven.