Got food from this location couple hours before closing and received cold food that obviously was not fresh. When reached out to the restaurant got no answer that night, finally was able to reach a manager the next day and he was not able to even replace the food because I had no receipt and claimed he couldn’t find the transaction in system. I understand not being able to refund money but I couldn’t even get a replacement order.
Atmosphere: 1
Food: 1
Service: 1
Terrence Bloodsaw
HORRIBLE SERVICE
Atmosphere: 1
Food: 1
Service: 1
Galojero Sii
Terrible rice, served on a plastic plate, and the food was unnecessarily spicy. Very low quality. I won’t be coming back.
Atmosphere: 1
Food: 1
Service: 2
Kasey Currie
Sweet fire chicken at this location!!! I like the honey walnut shrimp, but that sweet fire chicken is what gets me in the door. Very fast service here.
Atmosphere: 5
Food: 5
Service: 5
Abigail Spach
Food was half cold and my six year old’s chicken was raw
Atmosphere: 1
Food: 1
Service: 1
Michelle Manzo
DONT COME DURING NIGHT SHIFT! service is ALWAYS trash you can never understand what the employees are saying and WORSE they cant even understand YOU, they prioritize closing over customers and will start closing 2 to 3 hoirs early. theyll even make you pull off to the side to wait for your order at drive thru just to forget about your order you JUST paid for because theyre too busy cleaning and picking music to play loudly on a Bluetooth speaker..... this has happened TWICE and just tonight they charged my husband for 3 meals but only gave him 2 (I had to give my children my plate cuz they didnt make theirs) and the worst part is it was cold and also not what we ordered even though he had to repeat the order 3 times cuz they cant comprehend English well..... id much rather make the drive out to 100 oaks
Atmosphere: 1
Food: 1
Service: 1
Amy Romero
It depends on who's working
Atmosphere: 2
Food: 3
Service: 2
y. griffin
I figured no one could mess up crab rangoon but I was very incorrect Panda Express messed it up there is no crab in these crab rangoon nothing but cream cheese a waste of money
Atmosphere: 1
Food: 1
Service: 1
Dom
Great customer service from cooks and servers!
Atmosphere: 5
Service: 5
Andro Shien
Honestly, my experience at Panda Express on Charlotte Pike has been very disappointing. The food often tastes old and not fresh like it was cooked the day before. I’ve ordered from this location about five or six times, and almost every time the food made my stomach hurt afterward. This is not acceptable. I really hope the management checks the food quality and cleanliness because this has happened too many times.It’s a shame because other Panda Express locations are great . this is the only one that’s been consistently bad. That’s mean they need change all the stuff .
Had another great experience here today. The staff is friendly and helpful and the food is awesome. Plenty of options to choose from, several sides as well.
Atmosphere: 5
Food: 5
Service: 5
Michael Jeong
Stopped here for dinner and got the grilled chicken with the super greens. Everything was great and the service was excellent. My only complaint being that the greens were a little dry.
Food: 4
Service: 5
Jill Plunkett
Delicious. Really enjoyed the sesame chicken and fried rice.
Atmosphere: 5
Food: 5
Service: 5
Diane Morgan
Restaurant was getting their lobby painted. It was Labor Day not super busy. They showed teamwork and atmosphere was enjoyable.
Got food from this location couple hours before closing and received cold food that obviously was not fresh. When reached out to the restaurant got no answer that night, finally was able to reach a manager the next day and he was not able to even replace the food because I had no receipt and claimed he couldn’t find the transaction in system. I understand not being able to refund money but I couldn’t even get a replacement order.
Atmosphere: 1
Food: 1
Service: 1
HORRIBLE SERVICE
Atmosphere: 1
Food: 1
Service: 1
Terrible rice, served on a plastic plate, and the food was unnecessarily spicy. Very low quality. I won’t be coming back.
Atmosphere: 1
Food: 1
Service: 2
Sweet fire chicken at this location!!! I like the honey walnut shrimp, but that sweet fire chicken is what gets me in the door. Very fast service here.
Atmosphere: 5
Food: 5
Service: 5
Food was half cold and my six year old’s chicken was raw
Atmosphere: 1
Food: 1
Service: 1
DONT COME DURING NIGHT SHIFT! service is ALWAYS trash you can never understand what the employees are saying and WORSE they cant even understand YOU, they prioritize closing over customers and will start closing 2 to 3 hoirs early. theyll even make you pull off to the side to wait for your order at drive thru just to forget about your order you JUST paid for because theyre too busy cleaning and picking music to play loudly on a Bluetooth speaker..... this has happened TWICE and just tonight they charged my husband for 3 meals but only gave him 2 (I had to give my children my plate cuz they didnt make theirs) and the worst part is it was cold and also not what we ordered even though he had to repeat the order 3 times cuz they cant comprehend English well..... id much rather make the drive out to 100 oaks
Atmosphere: 1
Food: 1
Service: 1
It depends on who's working
Atmosphere: 2
Food: 3
Service: 2
I figured no one could mess up crab rangoon but I was very incorrect Panda Express messed it up there is no crab in these crab rangoon nothing but cream cheese a waste of money
Atmosphere: 1
Food: 1
Service: 1
Great customer service from cooks and servers!
Atmosphere: 5
Service: 5
Honestly, my experience at Panda Express on Charlotte Pike has been very disappointing. The food often tastes old and not fresh like it was cooked the day before. I’ve ordered from this location about five or six times, and almost every time the food made my stomach hurt afterward.
This is not acceptable. I really hope the management checks the food quality and cleanliness because this has happened too many times.It’s a shame because other Panda Express locations are great . this is the only one that’s been consistently bad. That’s mean they need change all the stuff .
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Had another great experience here today. The staff is friendly and helpful and the food is awesome. Plenty of options to choose from, several sides as well.
Atmosphere: 5
Food: 5
Service: 5
Stopped here for dinner and got the grilled chicken with the super greens. Everything was great and the service was excellent. My only complaint being that the greens were a little dry.
Food: 4
Service: 5
Delicious. Really enjoyed the sesame chicken and fried rice.
Atmosphere: 5
Food: 5
Service: 5
Restaurant was getting their lobby painted. It was Labor Day not super busy. They showed teamwork and atmosphere was enjoyable.
Atmosphere: 5
Food: 5
Service: 5
Always great food
Atmosphere: 4
Food: 5
Service: 5
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