they want 15$ after taxes for a cup of tomato soup and a grilled cheese. Just go to the store and you can make several grilled cheese and tomato soup for less than that. paneras prices have always been ridiculous.
Rodrigo Gomez
This place is disgusting. I just received an order of three chipotle chicken avocados, and this is what I got: pieces of rotten, moldy avocado. It's so black it looks like charcoal. I just threw this piece of garbage in the trash. Places like this should be shut down. How can they play with people's health like this? I hope their customers read this report and never go back to this place.
Food: 1
Service: 1
Mary J
I really enjoy coming to this Panera because most times the staff are friendly. I do enjoy chatting with a woman who always works drive thru in the mornings ☺️ My fav things to get whether for breakfast are a cinnamon crunch bagel and steel cut oatmeal. Lunch or Dinner I’ll get the Chipotle Chicken Avocado melt with extra sauce 👌 when you come here you’ll always get fresh food never old.
Atmosphere: 5
Food: 5
Service: 5
Mariano Villa
They went out of their way to make my order, even with last minute change, just right. Plus it was just a few minutes before closing. THANK YOU😁
Atmosphere: 5
Food: 5
Service: 5
Scott Bridges
If they had told me to 'GET OUT' that would have been more pleasant than how it actually went.
Atmosphere: 1
Food: 3
Service: 1
sheila fischer
This was an ABSURD experience. When I ordered the person was very absent minded. Took my order. Not very polite. There wasn’t the coffee I wanted so I waited 9 minutes for them to make more. When I went to inquire about it the cashier was standing behind a wall, looked at me, then went back behind the wall. I then waited an additional 10 minutes for a soufflé that was already made and a fruit cup. The man tossed the soufflé on the plate after I complained then slid the soufflé and fruit cup to me without saying a word. I then asked for a refund.
This store needs to train their employees better. I used to come here a lot and never had any problems. I WILL NOT be going back.
Atmosphere: 1
Food: 1
Service: 1
W Elena
Great staff. Excellent food. Beautifully landscaped patio.
Atmosphere: 5
Food: 5
Service: 5
Susan Gordon
Sometimes restrooms are less than clean
Atmosphere: 4
Food: 4
Service: 4
Louisyomen
Alway mess up your order.
Atmosphere: 1
Food: 3
Service: 1
ibrahim faris
I normally come here every morning for a drive thru pick up order that I do through the app ! But man in this past week I don’t know if it’s different employees or something but every order I pick up is wrong !! Like come on … get it together …is it hard to read pick orders and to get it right ?
First time really going to a Panera, it was clean and the staff seemed nice and perky. I’m typically a chain guy but my Asiago sausage egg and cheese was just mid and enticing enough not to drive out of the way. The manager horrifying spelled my name “Markis”. Bethany won’t be seeing me again.
Atmosphere: 3
Food: 2
Service: 2
Tonya Tucker
Bathrooms could be cleaner but Great Customer Service!
Atmosphere: 4
Food: 4
Service: 5
Ali FN-IT
Ms / Dakota manager she was good customer
Atmosphere: 5
Food: 5
Service: 5
Steve Bovinett
🌟🌟🌟🌟🌟
I had an amazing experience at Panera in Nashville! From the moment I walked in, the staff was incredibly welcoming and attentive. The service was quick, efficient, and delivered with genuine smiles, which made the visit even more enjoyable.
As for the food—absolutely delicious! Everything was fresh, perfectly prepared, and served just the way I ordered. The “ Mediterranean chicken greens with grains salad” was out of this world!
The atmosphere was clean and comfortable, making it a great spot to relax and enjoy a meal. I’ll definitely be coming back. Thank you to the team for making this such a fantastic experience!
Atmosphere: 5
Food: 5
Service: 5
Emily O
(Kadijah is the reason) I came to this location & decided to order from the machine. It prompt you to ask the lady at front for the self filled cups. When we asked her she said they'll give it to us in the back. (We usually get them at front but it was fine, she was nice about it and had a smile) when I went to the back. I saw the lady's were busy so I decided to wait till one was closer and turned around. I proceeded to ask her (Kadijah) for the cup while we wait for the food. You know to prepare our drink and head out once we got our order. She looked annoyed & looked at the screen without saying anything to me & then asked me the name on the order. When she got the cup she said "you gotta wait till we get your other drinks" and walked away. I brushed it off & sat down while and waited for the food. I was on my phone, when I looked up my order was brought up. I got closer to & ask if the drink & the other cup was ours (there were other orders in the queue) one lady passed & I said "excuse me" she side eye me and kept walking then my mom said "excuse me" & side eye us looked like she wanted to ignores us but finally turned our to acknowledge us. (I would think, common sense if someone was seating down and gets closer to the kitchen area they have a question and the right call would've been "you need anything" even if some don't, just acknowledge) I asked her about the drink and she called the lady whom said to wait for all the drinks to be handed. She side eyed me and responded to her not even turning around to let us know as if we weren't there, as if we hadn't asked. & proceeded to look at the screen. She then, I guess noticed she had to acknowledge us and continue with "you have to fill this cup yourself" not making eye contact in an annoyed tone.. I asked her for her name as we got all of our stuff & she looked at one of her coworkers & turned around with an irritated attitude. So I asked her if I heard right her name. And she in a low tone said yes. All this time without making eye contact w us... I'm not sure why she was so aggravated from the very beginning. If she probably had a rough start w another client but I don't take it out on my clients & I don't appreciate it when others do. I've never had any issue with any of the employees & I even apologize when I take long to order but I'm grateful to those who are humane & understanding. When I walked away the lady who at the beginning told me to ask for it was seating down & told me to have a nice day w the same smile from the beginning & was there when I had said "excuse me"
they want 15$ after taxes for a cup of tomato soup and a grilled cheese. Just go to the store and you can make several grilled cheese and tomato soup for less than that. paneras prices have always been ridiculous.
This place is disgusting. I just received an order of three chipotle chicken avocados, and this is what I got: pieces of rotten, moldy avocado. It's so black it looks like charcoal. I just threw this piece of garbage in the trash. Places like this should be shut down. How can they play with people's health like this? I hope their customers read this report and never go back to this place.
Food: 1
Service: 1
I really enjoy coming to this Panera because most times the staff are friendly. I do enjoy chatting with a woman who always works drive thru in the mornings ☺️ My fav things to get whether for breakfast are a cinnamon crunch bagel and steel cut oatmeal. Lunch or Dinner I’ll get the Chipotle Chicken Avocado melt with extra sauce 👌 when you come here you’ll always get fresh food never old.
Atmosphere: 5
Food: 5
Service: 5
They went out of their way to make my order, even with last minute change, just right. Plus it was just a few minutes before closing. THANK YOU😁
Atmosphere: 5
Food: 5
Service: 5
If they had told me to 'GET OUT' that would have been more pleasant than how it actually went.
Atmosphere: 1
Food: 3
Service: 1
This was an ABSURD experience. When I ordered the person was very absent minded. Took my order. Not very polite. There wasn’t the coffee I wanted so I waited 9 minutes for them to make more. When I went to inquire about it the cashier was standing behind a wall, looked at me, then went back behind the wall. I then waited an additional 10 minutes for a soufflé that was already made and a fruit cup. The man tossed the soufflé on the plate after I complained then slid the soufflé and fruit cup to me without saying a word. I then asked for a refund.
This store needs to train their employees better. I used to come here a lot and never had any problems. I WILL NOT be going back.
Atmosphere: 1
Food: 1
Service: 1
Great staff. Excellent food. Beautifully landscaped patio.
Atmosphere: 5
Food: 5
Service: 5
Sometimes restrooms are less than clean
Atmosphere: 4
Food: 4
Service: 4
Alway mess up your order.
Atmosphere: 1
Food: 3
Service: 1
I normally come here every morning for a drive thru pick up order that I do through the app ! But man in this past week I don’t know if it’s different employees or something but every order I pick up is wrong !! Like come on … get it together …is it hard to read pick orders and to get it right ?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
First time really going to a Panera, it was clean and the staff seemed nice and perky. I’m typically a chain guy but my Asiago sausage egg and cheese was just mid and enticing enough not to drive out of the way. The manager horrifying spelled my name “Markis”. Bethany won’t be seeing me again.
Atmosphere: 3
Food: 2
Service: 2
Bathrooms could be cleaner but Great Customer Service!
Atmosphere: 4
Food: 4
Service: 5
Ms / Dakota manager she was good customer
Atmosphere: 5
Food: 5
Service: 5
🌟🌟🌟🌟🌟
I had an amazing experience at Panera in Nashville! From the moment I walked in, the staff was incredibly welcoming and attentive. The service was quick, efficient, and delivered with genuine smiles, which made the visit even more enjoyable.
As for the food—absolutely delicious! Everything was fresh, perfectly prepared, and served just the way I ordered. The “ Mediterranean chicken greens with grains salad” was out of this world!
The atmosphere was clean and comfortable, making it a great spot to relax and enjoy a meal. I’ll definitely be coming back. Thank you to the team for making this such a fantastic experience!
Atmosphere: 5
Food: 5
Service: 5
(Kadijah is the reason)
I came to this location & decided to order from the machine. It prompt you to ask the lady at front for the self filled cups. When we asked her she said they'll give it to us in the back. (We usually get them at front but it was fine, she was nice about it and had a smile) when I went to the back. I saw the lady's were busy so I decided to wait till one was closer and turned around. I proceeded to ask her (Kadijah) for the cup while we wait for the food. You know to prepare our drink and head out once we got our order. She looked annoyed & looked at the screen without saying anything to me & then asked me the name on the order. When she got the cup she said "you gotta wait till we get your other drinks" and walked away. I brushed it off & sat down while and waited for the food. I was on my phone, when I looked up my order was brought up. I got closer to & ask if the drink & the other cup was ours (there were other orders in the queue) one lady passed & I said "excuse me" she side eye me and kept walking then my mom said "excuse me" & side eye us looked like she wanted to ignores us but finally turned our to acknowledge us. (I would think, common sense if someone was seating down and gets closer to the kitchen area they have a question and the right call would've been "you need anything" even if some don't, just acknowledge) I asked her about the drink and she called the lady whom said to wait for all the drinks to be handed. She side eyed me and responded to her not even turning around to let us know as if we weren't there, as if we hadn't asked. & proceeded to look at the screen. She then, I guess noticed she had to acknowledge us and continue with "you have to fill this cup yourself" not making eye contact in an annoyed tone.. I asked her for her name as we got all of our stuff & she looked at one of her coworkers & turned around with an irritated attitude. So I asked her if I heard right her name. And she in a low tone said yes. All this time without making eye contact w us... I'm not sure why she was so aggravated from the very beginning. If she probably had a rough start w another client but I don't take it out on my clients & I don't appreciate it when others do. I've never had any issue with any of the employees & I even apologize when I take long to order but I'm grateful to those who are humane & understanding. When I walked away the lady who at the beginning told me to ask for it was seating down & told me to have a nice day w the same smile from the beginning & was there when I had said "excuse me"
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Everything Bagel, Toasted Garden Caprese
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