Panera Bread
1799 Gallatin Pike N, Madison
(615) 860-8522
Recent Reviews
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I never had anything from here and I got a sandwich mozzarella steak. It was the best sandwich I have ever ate...I will definitely be back...
Atmosphere: 5
Food: 5
Service: 5
Pretty good place! Unfortunately they had a catering order that wiped them out of most of their baked goods when I went! All the other food was delightful though!
Atmosphere: 4
Food: 5
Service: 5
As usual, the drinks are great. That’s why I have a sip club membership! Unfortunately, the staff member I interacted with was very rude. She had AirPods in and ignored me. When she finally
asked if she could help and I said “yes please” she rolled her eyes at me, and then snapped at me when I went to give her my phone number. I got another eyeroll when I said “thank you!” Guess I’ll stick to patroning the Gallatin location!!
Atmosphere: 3
Food: 5
Service: 1
My favorite chicken soup
Atmosphere: 4
Food: 4
Service: 4
Grabbed a to go order of soup, didn't wait too long for it, about 8 mins.
Atmosphere: 5
Food: 5
Service: 5
Very dirty tables , the person who was making my food put the side dressing on my food instead of putting in the tray , dirty tables usually means very dirty kitchen
Atmosphere: 1
Food: 1
Service: 1
Lady working the pick up counter was incredibly rude and not helpful, she was in a fritz, just dismissive and demeaning… will not be returning
Atmosphere: 2
Food: 4
Service: 1
Stopped in to order just a tea. Was looked at by 2 employees and ignored. Then told to wait while the cashier put stickers on Togo orders. I ordered and then was told to wait for a simple drink to be poured. I work in the same shopping center, yet I had to rush to work to avoid being late. Restaurant was not busy at all. If a customer had to be put on the back burner for stickers, even when I told her I'm just ordering a drink, they're priorities are not very effective
Atmosphere: 3
Food: 5
Service: 1
Morning crew eats the night crew up!
I have had the bacon and spinach souffle many times but it wasn't good today. Not much taste and overcooked. I was disappointed because in the past they were delicious.
Atmosphere: 4
Food: 2
Service: 4
Restaurantji Recommends
I was at your restaurant yesterday and love that Abbi was the one that helped me! She was kind and friendly and it’s exactly what I needed on such a hard day!! Thank
You so much for being awesome Abbi!
I came in for Lunch today, and was greeting with the sweetest smile! What a friendly employee you have!! Abbi helped me so much and really took time to make sure I had what I needed! THANK YOU ABBI!!
Clean and great quality.
Atmosphere: 5
Food: 5
Service: 5
I went to this place on 6/5/25. The Manager name at the time was, Shemeka Conley, she was very professional as were the rest of the staff and nice. She came to my table and made sure I was good. The food, the food was very good I ordered the pick two, the cheese steak and the poppyseed strawberry chicken salad my first time trying it and it was good!!
Atmosphere: 5
Food: 5
Service: 5
It seems like no matter the Panera these days, it's a similar experience.
Consistently poor service. Ordered 2 bagels, was given one. When I asked where the second bagel is, the lady simply tapped the receipt, insinuating that's all I ordered.
Once I pointed out the second order; she still took 10 mins toast it and give it to me.
Atmosphere: 2
Food: 5
Service: 1
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