Papa Johns Pizza

3604 Gallatin Pike, Nashville
(615) 228-8000

Recent Reviews

Sort by
Larry Mathews

I would like to recognize one of your employees. I was coming back in town and very sad. I said I'm going to grab me some pizza and relax. There was a young lady working that day. I think her name was Marquia, sorry if I spelled it incorrectly. She was so kind and ask me what was wrong with the sad face. I explained that I was checking on my mom and sad. She told me to keep my head up and things would work out. She even made sure that my crust and wings were cooked extra crispy like I like. Her smile and kind words made my day. So I would like to thank her for being so sweet to me.

Atmosphere: 5

Food: 5

Service: 5

Clint Holman

My local pizza place Till 5 pizza cancelled my order of 5 Pizzas as i entered the parking lot, 3 mins before pickup. I needed this for my team asap.

I called Papa Johns on Gallatin pike explained what happened and what i needed. They said ill get you 5 pizzas ready in 10 mins. This location and staff saved the day!

Atmosphere: 5

Food: 5

Service: 5

Jenny Lynn Noe

Great place and reasonable prices 👍

Atmosphere: 4

Food: 5

Service: 5

Taylor Sikes

Just the worst lol

Food: 1

Service: 1

Erica Warren

Crew members were not professionally groomed. No hospitality. Long wait. Food was great! No hairnets worned. Staff eating pizza out of box near front counter.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Cheesy Bread Sticks, Extra Large New York Style Pizza, Pizzas Wings

John Roberts

I ordered two large pizzas. When the order was delivered by DoorDash there were three people. None of them spoke English. I could not get them to understand. I called the manager and could never get through.

This company has a complete lack of respect for their customers.

Atmosphere: 1

Food: 1

Service: 1

Chris Cooper

I have twice now try to get in touch with someone about the order I received on Friday the 18th. I ordered a shaqaroni and bacon cheesy bread. Both was about as hard as the cardboard they came in. The pizza had not one slice of pepperoni and it was burnt. The cheesy bread had absolutely no taste.

11/2- Update they are liars and thieves. They promise they refund and it's still yet to receive it. And as again can't get in touch with nobody. And this was from corporate said a refund was processed and someone tried to reach out to me I told her I was more than willing to show her my bank account where they had not

Atmosphere: 1

Food: 1

Service: 1

Jenessa Elkins

Had delivered, driver left it on a potted plant in my porch in the rain and LEFT. did not knock out anything. Called the store, girl did not know what the word reprimanded meant and hung up.

Food: 5

Service: 1

Franki Acevedo

The store says it closes at 12 and at 11 pm they tell the delivery people that they are closed - I hate accepting an order from this store - their staff doesn't want to work - it sucks -

Atmosphere: 1

Food: 3

Service: 1

M8823KJthomash

Ordered a pizza 5 hours early online for child's birthday. Not only was it not ready on time but it was going to be over an hour and a half late. I will NEVER use this place again. They were almost 100 orders behind. This place is not run.

Don Ford

Ordered online for a $45 dollar medium pizza and a cookie after realizing how outrageously priced this was for a one person meal I cancelled my order they gladly kept my money and refused to give me a refund! I received no service from them paid 40 bucks for nothing!

One star ⭐️ here if there was a zero it would be zero! Absolutely outrageous that they keep my money for no service especially when I canceled within 3 min of making the order. Management offered nothing no apology or no money back. Terrible for customers!

Papa John’s is right they say thanks for your donations!

Delaina Young

They may not greet you nor have on appropriate work attire, but they make good pizzas I will say that. Pizza is always delicious! Just need to get customer service down.

Atmosphere: 1

Food: 5

Service: 1

Johan Sanchez

They take too long to serve you. Many times you walk in and there is one or two women screaming and they ignore you.

Atmosphere: 1

Food: 3

Service: 1

Ramiro Filomeno

The staff passed by shouting just inside

Atmosphere: 1

Food: 1

Service: 1

Michelle Graves

Terrible dinner decision I pay money to a restaurant I expect my food to be cooked to food safety standards not half done

Atmosphere: 1

Food: 1

Service: 1

Loading...