Staff are bottom of the barrel. They shouldn't be hired to pick up trash. They'd probably litter and blame someone else.
Vickie Brandon
I would order at least once a week but will not be doing that anymore. Their philly Papadias used to be great, but the last one I ordered was all dough. I had to open it to see if there was anything inside. The new manager that I spoke to told me the measurements of each ingredient and that they had been making them wrong and a Papadias wasn't meant to be a meal!! Will not be ordering from them again. Not ordering dough with nothing in it!!!!!!!!!
Atmosphere: 4
Food: 1
Service: 4
Anime Is Real (Maelak3)
For a 14 dollar order I end up paying 26 dollars. Im asked to give a tip while my driver delivers orders to others before me. This makes no sense at all.
Constantin Curmei
Stealing my money . Order pizza and no delivery nothing . No one not
Food: 2
Service: 1
Jon Dugger
Decent pizza every time. Very consistent. Not the best. But you know what you will get here. I’ve never had a bad pizza from this location.
Atmosphere: 2
Food: 4
Service: 4
Robert Carver
Pizza never got delivered and after getting hung up on two times I finally talked to the most unprofessional person I’ve ever talked to. I will never order from this place again
Dora M.
I would give zero stars if I could. If you appreciate good customer service, DO NOT ORDER FROM PAPA JOHNS. I ordered from the store on Gallatin Rd. Waited more than an hour for it and then the order showed delivered. Called the store and was told that it had already happened 3 other times tonight. Then I was instructed I would have to call the GM Kiki tomorrow because the supervisor there, Melanie, was simply filling in. They got my money, I got no pizza, and they refused to do anything. I even offered to send them my Ring footage to prove it was never delivered. Think before you EVER order from them.
Ashley White
The night manager - Erica - was SUPER helpful & great to work with!After a busy night & a delayed/undelivered order, she made it a breeze to get everything resolved & for me to still get my food. I know busy nights aren’t ideal & there’s a lot to juggle, so I really appreciated the quick & kind help!
Atmosphere: 4
Food: 4
Service: 5
Mark Price
Out of ingredients to make item.
Jewell Anne
Chick with brown pants was terrible. Never had a worse experience.
I am really happy with this Papa John's. I was being difficult and wanted pepperoncini peppers after I ordered online. So I called to request them. They were very kind and made sure I got what I wanted despite me going about it in a complicated way. That's the kind of kindness I appreciate in a business. Yaaaaay Papa!
Atmosphere: 5
Food: 5
Service: 5
John Smith
By the far the rudest, unprofessional and careless staff I've ever seen. If I was the franchise owner of the location I'd fire every single person at this store. Management needs to get their stuff together because they're allowing this store to die a slow painful death. Went from spending 100s a week at this location to barely eating here once every 6 months as a last resort. They can't ever get a single order right, even after seeing 30-40% tips youd think they'd take extra care to make sure it's right. But no. They could care less about their job or the food they're preparing. Will definitely be contacting corporate, along with the health department about this store.
Atmosphere: 1
Food: 1
Service: 1
Cozie Young
Got a thin crust meat lovers .. it was and good. Always a great experience with their pizza and
Atmosphere: 5
Food: 5
Service: 5
DBroo
Unprofessional and unsanitary. I seen a young man getting wings from the drawer with his bare hands. The young lady at the register is always unwelcoming. Never greets you and stares at you until something is said to her lol. Never returning. New management and staff
Atmosphere: 1
Food: 2
Service: 1
Don H.
Beware and make sure you leave a tip online. Order a pizza and it was $20.60. Gave driver $5.00 tip upon writing it on the receipt. Once processed it was $26.68. He changed the 5 to a 6 and the last zero to a 8. Will never do business their again.
Staff are bottom of the barrel. They shouldn't be hired to pick up trash. They'd probably litter and blame someone else.
I would order at least once a week but will not be doing that anymore. Their philly Papadias used to be great, but the last one I ordered was all dough. I had to open it to see if there was anything inside. The new manager that I spoke to told me the measurements of each ingredient and that they had been making them wrong and a Papadias wasn't meant to be a meal!! Will not be ordering from them again. Not ordering dough with nothing in it!!!!!!!!!
Atmosphere: 4
Food: 1
Service: 4
For a 14 dollar order I end up paying 26 dollars. Im asked to give a tip while my driver delivers orders to others before me. This makes no sense at all.
Stealing my money . Order pizza and no delivery nothing . No one not
Food: 2
Service: 1
Decent pizza every time. Very consistent. Not the best. But you know what you will get here. I’ve never had a bad pizza from this location.
Atmosphere: 2
Food: 4
Service: 4
Pizza never got delivered and after getting hung up on two times I finally talked to the most unprofessional person I’ve ever talked to. I will never order from this place again
I would give zero stars if I could. If you appreciate good customer service, DO NOT ORDER FROM PAPA JOHNS. I ordered from the store on Gallatin Rd. Waited more than an hour for it and then the order showed delivered. Called the store and was told that it had already happened 3 other times tonight. Then I was instructed I would have to call the GM Kiki tomorrow because the supervisor there, Melanie, was simply filling in. They got my money, I got no pizza, and they refused to do anything. I even offered to send them my Ring footage to prove it was never delivered. Think before you EVER order from them.
The night manager - Erica - was SUPER helpful & great to work with!After a busy night & a delayed/undelivered order, she made it a breeze to get everything resolved & for me to still get my food. I know busy nights aren’t ideal & there’s a lot to juggle, so I really appreciated the quick & kind help!
Atmosphere: 4
Food: 4
Service: 5
Out of ingredients to make item.
Chick with brown pants was terrible. Never had a worse experience.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I am really happy with this Papa John's. I was being difficult and wanted pepperoncini peppers after I ordered online. So I called to request them. They were very kind and made sure I got what I wanted despite me going about it in a complicated way. That's the kind of kindness I appreciate in a business. Yaaaaay Papa!
Atmosphere: 5
Food: 5
Service: 5
By the far the rudest, unprofessional and careless staff I've ever seen. If I was the franchise owner of the location I'd fire every single person at this store. Management needs to get their stuff together because they're allowing this store to die a slow painful death. Went from spending 100s a week at this location to barely eating here once every 6 months as a last resort. They can't ever get a single order right, even after seeing 30-40% tips youd think they'd take extra care to make sure it's right. But no. They could care less about their job or the food they're preparing. Will definitely be contacting corporate, along with the health department about this store.
Atmosphere: 1
Food: 1
Service: 1
Got a thin crust meat lovers .. it was and good. Always a great experience with their pizza and
Atmosphere: 5
Food: 5
Service: 5
Unprofessional and unsanitary. I seen a young man getting wings from the drawer with his bare hands. The young lady at the register is always unwelcoming. Never greets you and stares at you until something is said to her lol. Never returning. New management and staff
Atmosphere: 1
Food: 2
Service: 1
Beware and make sure you leave a tip online. Order a pizza and it was $20.60. Gave driver $5.00 tip upon writing it on the receipt. Once processed it was $26.68. He changed the 5 to a 6 and the last zero to a 8. Will never do business their again.