Cant pay by cash after 10pm. Sketchy phone processing , its like they have a google voice phone number.
Jamie P.
Ordered delivery through GrubHub. They said someone from the restaurant would deliver the food. Got the notification it was on its way with an ETA. Half hour after it was supposed to arrive I called. The guy sounded confused and told me the driver just left and was on his way.They never showed up. We never got any food, and they didn't answer the phone when we called back after another half hour. How is this place still in business?
Adam C
AVOID AT ALL COSTS. ordered a $30 pizza for delivery and it never showed up. Then they refused a refund.
Randy Turnbo
Nobody answers the phone
Kellen B.
Well-documented, extensive history of abusing customers. This place deserves to go out of business. Food makes you ill, staff mistreats customers, and the business engages in fraudulent business practices.
Shannon P
The people that work here are kind and I had quick service. But I do have to say it was one of the worst pizzas I have had in a long time. You can tell the quality of ingredients are not a priority. Even the pepperoni had no flavor. There is a local place down the street that serves much better pizza, so I would suggest you spend your money there.
Eric P.
I called and asked if they served slices. They said, "Yes". I arrived 10 minutes later and asked for a slice. Same person that answered phone said no. I looked perplexed. He smirked at me and laughed. Why does Donelson have the worst food options ever? Wtf
Joyce Morrow
When I tell you this place should shut its doors. They should be ashamed of themselves for serving this so called pizza. I asked for a cheese pizza and received a pizza full of tomato paste spread on a burnt crust topped with a hand full of so called cheese when I asked for extra cheese. The absolute worst that I've had in my life. Rating???? Minus 1 star.
evim826
This restaurant takes a minimum of 1.5 hrs to deliver a pizza, despite being on DoorDash and grubhub. Good food but not worth the wait, especially since you have no idea when the food will be delivered. Waited almost 2 hrs just to get 1 of the pizzas I ordered and 1 random ones.
Kyon C.
Bottom tier service. Ordered through uber eats. Somehow this store is the only one that couldnt see the gate code and left my food on the ground outside the apartment building claiming they tried to call me. Then said there was nothing they could do when they called.
Two good things: hot and fresh, other than this you may want to skip this pizza. The pizza crust was a frozen prepared crust, sauce was canned. Toppings were scant. Front desk was not friendly. Skip this establishment and their pizza. You will be better off with Pizza Hut.
Joscelyn W.
I wish I could say the food was great, but after waiting two hours for it to be delivered and nothing came, I can't. But hey, they've got a nice voice talking to you when you hold and they WILL pick up the phone so I think that counts for something. Maybe we just caught them on a super busy night...
Vance M.
Don't add tip online. They just dropped order at front desk no explanation or attempt to notify
Craig Harris
Just ordered the chicken tenders and fries. Food was hot and fresh. Delivered in a timely manner. As a first time customer...so far so good.
Cant pay by cash after 10pm. Sketchy phone processing , its like they have a google voice phone number.
Ordered delivery through GrubHub. They said someone from the restaurant would deliver the food. Got the notification it was on its way with an ETA. Half hour after it was supposed to arrive I called. The guy sounded confused and told me the driver just left and was on his way.They never showed up. We never got any food, and they didn't answer the phone when we called back after another half hour. How is this place still in business?
AVOID AT ALL COSTS. ordered a $30 pizza for delivery and it never showed up. Then they refused a refund.
Nobody answers the phone
Well-documented, extensive history of abusing customers. This place deserves to go out of business. Food makes you ill, staff mistreats customers, and the business engages in fraudulent business practices.
The people that work here are kind and I had quick service. But I do have to say it was one of the worst pizzas I have had in a long time. You can tell the quality of ingredients are not a priority. Even the pepperoni had no flavor. There is a local place down the street that serves much better pizza, so I would suggest you spend your money there.
I called and asked if they served slices. They said, "Yes". I arrived 10 minutes later and asked for a slice. Same person that answered phone said no. I looked perplexed. He smirked at me and laughed. Why does Donelson have the worst food options ever? Wtf
When I tell you this place should shut its doors. They should be ashamed of themselves for serving this so called pizza. I asked for a cheese pizza and received a pizza full of tomato paste spread on a burnt crust topped with a hand full of so called cheese when I asked for extra cheese. The absolute worst that I've had in my life. Rating???? Minus 1 star.
This restaurant takes a minimum of 1.5 hrs to deliver a pizza, despite being on DoorDash and grubhub. Good food but not worth the wait, especially since you have no idea when the food will be delivered. Waited almost 2 hrs just to get 1 of the pizzas I ordered and 1 random ones.
Bottom tier service. Ordered through uber eats. Somehow this store is the only one that couldnt see the gate code and left my food on the ground outside the apartment building claiming they tried to call me. Then said there was nothing they could do when they called.
Restaurantji Recommends
Great meatlovers pizza. Love the crust.
Two good things: hot and fresh, other than this you may want to skip this pizza. The pizza crust was a frozen prepared crust, sauce was canned. Toppings were scant. Front desk was not friendly. Skip this establishment and their pizza. You will be better off with Pizza Hut.
I wish I could say the food was great, but after waiting two hours for it to be delivered and nothing came, I can't. But hey, they've got a nice voice talking to you when you hold and they WILL pick up the phone so I think that counts for something. Maybe we just caught them on a super busy night...
Don't add tip online. They just dropped order at front desk no explanation or attempt to notify
Just ordered the chicken tenders and fries. Food was hot and fresh. Delivered in a timely manner. As a first time customer...so far so good.