Popeyes Louisiana Kitchen

3012 Gallatin Pike, Nashville
(615) 228-8021

Recent Reviews

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Russell Beaty

My coworkers and I were on a tight lunch schedule. 10 Minutes After I place my order, I was told along with a coworker that all the chicken patties were frozen and then I would need to choose something else to eat. The temperature in the restaurant was 52° according to their thermostat. There were no napkins anywhere in the restaurant. This was at 12 o’clock in the afternoon and the staff were completely unprepared for lunch. The fried chicken I ate was basically tasteless unlike other Popeyes franchises that I’ve been to. I will never ever go back to this place.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fried Chicken Mashed Potatoes & Gravy and a Biscuit, Homestyle Mac & Cheese, Red Beans & Rice, French Fries, Handcrafted Tenders Dinner 3 pcs

Clifford Dale

My visit to Popeyes was the best, excellent customer service and great food

Atmosphere: 5

Food: 5

Service: 5

LaTasha Brown

The service in the drive-through window was terrible.
And, apparently, no one checked out the Sprite beorehand because it tasted like carbonated water without the sweetener. The chocolate chip biscuit was good.

Atmosphere: 4

Food: 4

Service: 2

Tonya Williams

Waited 20 minutes on 2 6 piece wings..just ridiculous..get y'all store in order it made no sense every car got pulled around and waited. I don't want to spemd the night at freaking Popeyes smh. And the manager is rude

Atmosphere: 1

Food: 3

Service: 1

Crazy Tile

Terrible paid $7 for 3 piece chicken tenders were the size of french fries. They were abysmally small and were dry. Sad. Dont waste time going there

Atmosphere: 1

Food: 1

Service: 1

Loryn Townsend

I sent a big order in through uber eats but it was canceled so i ended up driving there because I needed my order before 12 but this location doesnt open till 12 and they never advertised that anywhere online. They just had a handwritten note taped to the door. So frustrating!

Service: 1

Michael A. Brown

Great food but the service is definitely lacking. Guess they weren't expecting anyone to actually come inside to order so I felt like more of a distraction than a customer.

Atmosphere: 1

Food: 5

Service: 2

GWENDOLYN SHEPHERD

Sells cold food

Atmosphere: 5

Food: 3

Service: 4

Charles Howse

Non professional employees, no red beans and rice, cash only, waited ten minutes ar least before being acknowledged at the counted. They need help over all.

Atmosphere: 1

Food: 4

Service: 1

Tamara Roffe

Delish shrimp! The food was super fresh and the service was outstanding.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Popeyes Apple Pie

Autumn Nichols

Just want to give a big shout out and thank you to the wonderful caring staff that went out of their way to help me push my car out of the drive thru when it died that really meant a lot thank you guys 🫶🏼

Brandy G

Horrible and a waste of money 😩😩

Atmosphere: 1

Food: 1

Service: 4

Jada

Since everybody wants to make reviews about popeyes let me make one about yall first off when yall be in drive thru yall wanna take all sweet ass time trying order like yall ain't never been here before and if u haven't been here before come inside so u can take ur time to order and ask questions about the menu. But yall lying is wild like yall really out here taking pictures of half filled up cups talking about we ain't fill it up all the way like u ain't just drink it before taking the picture. And NO u can not change the pieces 5 piece chicken. Also If you want extra sauce it gonna be 27 cent extra if u want wing sauce and u have no wing that will be 75 cents a piece. And another thing if you are told you have to wait on chicken don't be complaining that it taking a minute cause the chicken must be cooked unless yall want raw food and if u do I recommend krogers it right down the street the got chicken there too. Now let's talk about how yall adittudes don't come up here running our day just you having problems we not here for all that we there to give you food and send you on ur way and make sure ur satisfied wit what you ate. Now some times you will have to wait on chicken and the reason for that is cause we is a chicken place and yall eat it all. Yall see how packed we is when u pull up and yall mobile orders be longer then my momma grocery list on Thanksgiving and I am so serious but we appreciate yall for buying from popeys tho. Speaking of mobile orders I ain't gonna lie to these doordashers and uber people be stealing like a mf like they dont care they will steal yall whole meal and we cant do nun cause once they leave the store we are no longer responsible for ur order so yall should start taking screenshots of the people picking it up phone number and all cause it outta hand. We not trying to be rude when yall come to popeyes we just trying to get everybody they food in a good amount of time.

P.s if you want your food remade you got 24 hours to bring back the food and the recipe.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Popeyes Chicken Sandwich, Dr Pepper, Classic Chicken Sandwich, Fried Chicken Mashed Potatoes & Gravy and a Biscuit, Popeyes Apple Pie, New Popeyes Boneless Wings, Popeyes Bone-In Wings, New Honey Lemon Pepper Wings

Hak Abb

Old man, who was the weather cursing me out today the worst service I ever have because he was a cleaning his nose doing the food

Jordyn Johnson

I ordered using the mobile app and picked up my food using the drive thru. The food tasted like it had been sitting for a while. They didn’t feel my drink all the way up and they gave me LESS than a handful of fries. This location only seems to do things correctly during lunch hours.

Atmosphere: 3

Food: 1

Service: 4

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