Disappointed.Since the new owners / menu, we have gone back 4 times so that the processes could work out the kinks. Well, tonight was the last time since the food was cold / bland again - 1 dish (fettuccine with sauce) was sent back because it was so cold - it came back with in a couple of minutes so I am assuming it was microwaved. Bread used to be soft and flavored - now hard and bland. Service was meh. No salt / pepper on the tables.
Atmosphere: 1
Food: 1
Service: 1
Mary M.
They changed management as well as the chef, and tried to claim they still serve fresh pasta. This is absolutely not true. It might have been fresh at one time but that was likely weeks ago, the manager was so rude and argued with us. I will never be back. While I understand taking off different menu items based on demand there is no way the fettuccine Alfredo was a low performing item. Also, if you want bread, that will cost you $20.
Dallas Owen
This is me and my wife’s new spot. Perfect for a low key date night. Easy to get a table and the food and service are excellent. The muscles are great and the pizza is best in town. Great wine list. Great espresso and desserts.
Atmosphere: 4
Food: 5
Service: 5
Taylor Suiter
A family member and I went last night after they had a great experience a handful of weeks ago. Unfortunately, last night was completely different. They got the same thing they had previously ordered and this time the temperature was cold, the chicken rubbery, and the dish’s flavor was generally poor.I got chicken piccata and was sorely disappointed. It was truly colorless, like it had been boiled. The mashed potatoes were so glue-y and had crispy parts that looked like they formed from sitting in a heating tray for a long time. The server noticed when I had barely touched them and brought out more mashed potatoes when i showed him the weird crust, but they were still so glue like and bad.Neither my sibling nor I ate more than a fifth of our food. For the mashed potatoes we were given $2 off the $22 entree after a staff member said they’d “take care of it”.Our server was very kind and understanding, he could tell things were bad, but it seemed like he had his hands tied about what he could do.Ultimately I ended up spending $40 for the worst meal I’ve had in recent memory.
Atmosphere: 2
Food: 1
Service: 2
Halle Skinner
Food was ok nothing special, pretty bland would’ve been better off somewhere else. Overpriced. Everything was ok. There were quite a few of us, but our server didn’t write down anything we asked for. She had to come back and ask again about our order, and she still got the order wrong. That’s no big deal but, when she brought out the food we said hey I think I was meant to have something else? And instead of bringing out the correct order she said “well you guys just went back and forth too much”. Not good service. I don’t know how the ratings are so high.
Atmosphere: 3
Food: 2
Service: 1
Meredith S.
We use to love porta via, but it recently changed management and the food has gone way downhill. They took some of our favorite items off the menu, changed a few recipes and we are so disappointed. Hoping they get it back to what it use to be!
Holly M.
The lasagna I received was burnt on the bottom. For 18.00 you would think there would be bread or a salad. The server we had was indifferent if we were there or not. No smile, how are you, welcome just what can I get you to drink what do you want to eat. Just not so nice. The restaurant itself was clean but had many flickering lights that were very distracting. Got sat right next to the kitchen so it was loud. Will not be going back there.
Ryan McDonald
The tables were too close to each other, the bar was loud, the food was bad, and the waitress was not very nice. All around not a great experience and I would not go back. Also, just because it’s says one thing on the menu does not mean you will actually get what you order.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Veal Piccata
Kimberly G.
OMG. We - party of 2 - arrived and a rude host told us it would be a wait. I asked if the bar was full service and he said yes and we would get faster service. We sat at the bar, order drinks and food. The drinks came and after 90 minutes nothing- no food. When we could get the bartenders attention - we were told it was coming. He claimed that the mussels took a long time -really??? . We saw several table and folks at the bar get food and some point we realized that maybe the bartender forgot to enter our food. We asked for bread and received 2 pieces of dried bread no olive oil - spices - plates.. but sure. Finally we said enough. We asked for our bill to pay for the drinks we had and all of a sudden we were important. They assured us our food was coming. After another 10 minutes we paid and i found the manager. . He told me all his challenges. Had no regrets for not coming to see us. Sorry bad service and mystery food (we never got to try it) does not desire a return visit when there are so many other great places to eat in the area.
Skylar Griswold
Food was fine, nothing special - reason for the low rating is they charged $2 PER PERSON for red pepper flakes, which is the most egregious thing I’ve ever heard of. I ask for a little extra kick in my penne vodka at every Italian restaurant ever and never ever have they charged a single dime extra. Prices are too steep to justify for what you get in my opinion.
Over one-hour wait for a prepaid to-go order turnaround time on a Friday night. It's delicious, but wow... Staff up! People are hungry! also, they do not answer the phone. Useless phone number!
Ramsey D.
We ordered takeout tonight, and were optimistic as Porta Via has been touting their re-do. My eggplant parmigiana was dreadful, burned on the underside and without the side promoted on the side (husband informed at pickup that side not included). His fettuccine with bolognese was truly awful. The fettuccine was not fettuccine (more like pappardelle) and the sauce was dreadful. I hate to trash a restaurant but don't want people to waste their money on poorly-prepared food
Teresa Schmidt
The cannelloni is just awesome and the lasagna was super. Read the notice I pray you don't change it's our only place we like I'm all of Nashville.
Atmosphere: 5
Food: 5
Service: 5
Kristin J.
Ordered the chicken piccata and it was outstanding. Good sized portion. The sauce was delicious! Creamy and lots of lemon flavor. The mashed potatoes and green beans accompanying it had excellent flavor as well. Unfortunately, my waiter could have been more attentive. Overall I rate an 8/10 and I will be back!
Kalley V.
I found this place on google while I was in the area. On a Friday at 1 p.m. the place is pretty low key. A group of people were enjoying themselves along with a few couples having lunch. During this time of day I am able to read my book and enjoy myself alone. Pizza is good!! Calabria added pepperoni
Disappointed.Since the new owners / menu, we have gone back 4 times so that the processes could work out the kinks. Well, tonight was the last time since the food was cold / bland again - 1 dish (fettuccine with sauce) was sent back because it was so cold - it came back with in a couple of minutes so I am assuming it was microwaved. Bread used to be soft and flavored - now hard and bland. Service was meh. No salt / pepper on the tables.
Atmosphere: 1
Food: 1
Service: 1
They changed management as well as the chef, and tried to claim they still serve fresh pasta. This is absolutely not true. It might have been fresh at one time but that was likely weeks ago, the manager was so rude and argued with us. I will never be back. While I understand taking off different menu items based on demand there is no way the fettuccine Alfredo was a low performing item. Also, if you want bread, that will cost you $20.
This is me and my wife’s new spot. Perfect for a low key date night. Easy to get a table and the food and service are excellent. The muscles are great and the pizza is best in town. Great wine list. Great espresso and desserts.
Atmosphere: 4
Food: 5
Service: 5
A family member and I went last night after they had a great experience a handful of weeks ago. Unfortunately, last night was completely different. They got the same thing they had previously ordered and this time the temperature was cold, the chicken rubbery, and the dish’s flavor was generally poor.I got chicken piccata and was sorely disappointed. It was truly colorless, like it had been boiled. The mashed potatoes were so glue-y and had crispy parts that looked like they formed from sitting in a heating tray for a long time. The server noticed when I had barely touched them and brought out more mashed potatoes when i showed him the weird crust, but they were still so glue like and bad.Neither my sibling nor I ate more than a fifth of our food. For the mashed potatoes we were given $2 off the $22 entree after a staff member said they’d “take care of it”.Our server was very kind and understanding, he could tell things were bad, but it seemed like he had his hands tied about what he could do.Ultimately I ended up spending $40 for the worst meal I’ve had in recent memory.
Atmosphere: 2
Food: 1
Service: 2
Food was ok nothing special, pretty bland would’ve been better off somewhere else. Overpriced. Everything was ok. There were quite a few of us, but our server didn’t write down anything we asked for. She had to come back and ask again about our order, and she still got the order wrong. That’s no big deal but, when she brought out the food we said hey I think I was meant to have something else? And instead of bringing out the correct order she said “well you guys just went back and forth too much”. Not good service. I don’t know how the ratings are so high.
Atmosphere: 3
Food: 2
Service: 1
We use to love porta via, but it recently changed management and the food has gone way downhill. They took some of our favorite items off the menu, changed a few recipes and we are so disappointed. Hoping they get it back to what it use to be!
The lasagna I received was burnt on the bottom. For 18.00 you would think there would be bread or a salad. The server we had was indifferent if we were there or not. No smile, how are you, welcome just what can I get you to drink what do you want to eat. Just not so nice. The restaurant itself was clean but had many flickering lights that were very distracting. Got sat right next to the kitchen so it was loud. Will not be going back there.
The tables were too close to each other, the bar was loud, the food was bad, and the waitress was not very nice. All around not a great experience and I would not go back. Also, just because it’s says one thing on the menu does not mean you will actually get what you order.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Veal Piccata
OMG. We - party of 2 - arrived and a rude host told us it would be a wait. I asked if the bar was full service and he said yes and we would get faster service. We sat at the bar, order drinks and food. The drinks came and after 90 minutes nothing- no food. When we could get the bartenders attention - we were told it was coming. He claimed that the mussels took a long time -really??? . We saw several table and folks at the bar get food and some point we realized that maybe the bartender forgot to enter our food. We asked for bread and received 2 pieces of dried bread no olive oil - spices - plates.. but sure. Finally we said enough. We asked for our bill to pay for the drinks we had and all of a sudden we were important. They assured us our food was coming. After another 10 minutes we paid and i found the manager. . He told me all his challenges. Had no regrets for not coming to see us. Sorry bad service and mystery food (we never got to try it) does not desire a return visit when there are so many other great places to eat in the area.
Food was fine, nothing special - reason for the low rating is they charged $2 PER PERSON for red pepper flakes, which is the most egregious thing I’ve ever heard of. I ask for a little extra kick in my penne vodka at every Italian restaurant ever and never ever have they charged a single dime extra. Prices are too steep to justify for what you get in my opinion.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Over one-hour wait for a prepaid to-go order turnaround time on a Friday night. It's delicious, but wow... Staff up! People are hungry! also, they do not answer the phone. Useless phone number!
We ordered takeout tonight, and were optimistic as Porta Via has been touting their re-do. My eggplant parmigiana was dreadful, burned on the underside and without the side promoted on the side (husband informed at pickup that side not included). His fettuccine with bolognese was truly awful. The fettuccine was not fettuccine (more like pappardelle) and the sauce was dreadful. I hate to trash a restaurant but don't want people to waste their money on poorly-prepared food
The cannelloni is just awesome and the lasagna was super. Read the notice I pray you don't change it's our only place we like I'm all of Nashville.
Atmosphere: 5
Food: 5
Service: 5
Ordered the chicken piccata and it was outstanding. Good sized portion. The sauce was delicious! Creamy and lots of lemon flavor. The mashed potatoes and green beans accompanying it had excellent flavor as well. Unfortunately, my waiter could have been more attentive. Overall I rate an 8/10 and I will be back!
I found this place on google while I was in the area. On a Friday at 1 p.m. the place is pretty low key. A group of people were enjoying themselves along with a few couples having lunch. During this time of day I am able to read my book and enjoy myself alone. Pizza is good!! Calabria added pepperoni