Shake Shack

5002 Broadway, Nashville
(615) 619-5331

Recent Reviews

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Takia Matthews

Me and a group of friends came here and had an incredible time. Everyone absolutely loooved the food. Sarah the manager was incredibly helpful and even offered us refills. The prices reflect the quality of the food and service, which is crazy to say in downtown nashville. 100/10 recommend.

Atmosphere: 5

Food: 5

Service: 5

Tianna Roundtree

It was a super busy night, but the staff was so nice and friendly! My friend and I sat at a dirty table and one staff member came out of nowhere to clean the table!

I loved how you can order your meal from a kiosk and it comes right out to you!
The burgers were hot and delicious! I’m not from this area, but I’ll find a shake shack in my area to enjoy this food again!

Atmosphere: 4

Food: 5

Service: 5

Kaiden

Amazing service, quick, sweet, kind, friendly, generous and just all around great person who served us. This Shake Shack cares about you on a personal level and I will never forget them!

Atmosphere: 5

Food: 5

Service: 5

Alice Sherrod

Mannnnnnn if I could remember my server name I would shout her outtttt! I had the best time I’ve ever had because of her! The food???! AMAZING! I fell in love with the first bite!!! (Had the chicken sandwich)

Atmosphere: 5

Food: 5

Service: 5

Elliott Wilkins

Food is fire basic customer service and atmosphere due to being a fast food chain but still solid

Atmosphere: 3

Food: 5

Service: 3

Maria Graham

Aquanya and Ricka took our order and cooked it to perfection! The level of integrity in the food is what made us come back. They both delivered the type of service we expect in quality when eating fast food. Both delivered with a smile. We were very excited to recommend them to others who travel to Nashville.

Atmosphere: 5

Food: 5

Service: 5

Demétrio Soares

Be of the best burgers I have ever had! Nothing else to say.
Staff was ok.

Atmosphere: 5

Food: 5

Service: 3

jessie caruso

Our server LAKENDRA was literally amazing! Beautiful and so kind! Go see her for some amazing food and service💖

Atmosphere: 5

Food: 5

Service: 5

Edwina Howard

Th place was really clean. The food was at a good temperature. The garlic sauce for the French onion sandwich was good but has a bit of an aftertaste.

Atmosphere: 5

Food: 4

Service: 5

Stephanie Massart

The girl with the multicolored braids was so sweet and in the best mood! We appreciate you 🙌

Atmosphere: 5

Food: 5

Service: 5

Zere Vere

The food was fine, but the service felt a little slower than I’d hoped.

Atmosphere: 4

Food: 3

Service: 4

Janna Barnett

What did they do to the burgers!!??!! I use to love them…a little pricey but you got a great burger. Now…something is way off. The bread is horrible making the burger just like any other fast service burger joint. Use to be worth the money but not any longer! So disappointed. Cheap ingredients should have a cheap price!!!

Food: 2

Peter Edelstein

Does this sandwich looks good to you? Never come here again ever ever

Atmosphere: 1

Food: 1

Service: 1

Andrew Scott

Eventful shakes. Service was excellent. Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Wade

Just visiting Nashville and this has to be one of the best places for shakes and burgers around. Will be visiting again!

Atmosphere: 5

Food: 5

Service: 5

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