Shake Shack
5002 Broadway, Nashville
(615) 619-5331
Recent Reviews
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AMAZING burger (I had avocado and bacon burger). Staff were incredible and food was great. They even have gluten free buns for their burgers!!!😍
Atmosphere: 5
Food: 5
Service: 5
We came in today during the ice storm. Very few restaurants were open so business was steady. Food was good and fast. The staff was very friendly, pleasant and helpful. Super impressed with the attitudes of the staff in light a a near city wide shutdown.
Atmosphere: 5
Food: 5
Service: 5
Thanks for letting us come in it out of the cold and enjoy a great burger!!
Atmosphere: 5
Food: 5
Service: 5
Only have a 2 because I love their burgers. This location is terrible. I am the only person here on a Friday at 5pm and have been waiting over 15min for one burger and a fry.
It's no wonder no one is here.
Atmosphere: 2
Food: 5
Service: 1
I feel like the prices are more expensive than normal, but what do you expect being downtown.
ROACHES CRAWLING ON THE WALLS DO NOT COME HERE
Atmosphere: 1
Food: 1
Service: 5
Food was so good!! Burger was perfect
Atmosphere: 5
Food: 5
Service: 5
Came in today and it was surprisingly quick—no long wait at all. I ordered the shroom burger and it was honestly so good, super flavorful. The person I was with got the ShackBurger and felt like it was too much cheese for them and it upset their stomach. Service was fast and overall it was a good visit.”
ZERO stars. First try ever. No human taking orders, it's all tablets. And they are very intrusive, asking for name, phone, email. I walked out.
Best hamburger I’ve ever had, the messier the better. Place was busy before a hockey game, got food within 10 minutes of ordering.
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
Food was delicious and service wonderful. Employees were so friendly. Great lunch. Thanks Y'all.
Atmosphere: 5
Food: 5
Service: 5
I really enjoyed the parmesan garlic fries! Staff was friendly and attentive. Today was a nice quiet spot for me to kill some time.
Atmosphere: 5
Food: 5
Service: 5
Great hospitality!🙏🏽
Atmosphere: 5
Food: 5
Service: 5
Came here for a quick dinner around 10 pm on a Tuesday night. The food took about 30 minutes to come, good staff and good food.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cheese Fries, Bacon Cheeseburger
I ordered online and I received an email with my receipt saying I had three option to pick up, either pick up at the restaurant, drive-through or have it delivered. Well, when I got there there was no drive-through so I had to pay $11 to park downtown. When I finally arrived at the restaurant after walking about a quarter of a mile, and then had to drive home. My food was obviously cold. And we all know what fast food french fries tastes like when they’re cold. I was so looking forward to trying a shake shack burger, but I probably won’t be trying one again.
Atmosphere: 1
Food: 2
Service: 1
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