Quite possibly the worst starbucks location I’ve ever been to
Atmosphere: 1
Food: 1
Service: 1
Katie
Horrible experience at this Starbucks. They got our order wrong and when we raised this with the woman who gave us our order, she ignored us until we gave up and walked away. The milk in our coffee was also clearly expired, so we had to throw away our drinks because we had to rush to the gate and didn’t have time to wait in the line again after being ignored by the barista. The absolute worst Starbucks I’ve ever been to, including numerous airport experiences.
Atmosphere: 1
Food: 1
Service: 1
Anthony Robert Shaw
Yes it’s an airport location, but what’s unacceptable for a Starbucks is that the regular drip coffee is often burned and not fresh. Bad for Starbucks given the premium prices.
Also, given how busy this location is, it would make sense to have 2 lines… one for the funky crazy drinks with the kitchen sink, and one for customers who just want a regular fast pour coffee. Start rethinking your line logistics Starbucks. You make enough revenue from your customers to up the service experience.
Atmosphere: 1
Food: 1
Service: 2
A Ortega
Didn't order food, but drinks were great, service pleasant and fast turnaround. I did go early on my way in to work, but none the less, I would revisit that location again.
Atmosphere: 5
Service: 5
Madison Wilson
Don’t order a custom drink. They’ll make it wrong or if you ask for light ice they’ll make a full drink then pour out the excess to make it line up with normal drink quantities. Also they do not have the proper lids and strays for boba drinks so don’t order those either. And their food isn’t up to date on app or at the register and if they don’t have what you want and you ask for a refund they tell you to get in touch with corporate. That is not how ANY Starbucks is ran anywhere else including other airports. SMH. It was either get some other food or don’t get food at all and still pay for what you wanted.
Atmosphere: 1
Food: 1
Service: 1
Traci
Every single time my flight comes into Nashville around 730pm, the Starbucks is “out” of everything! They are cleaning up and “nothing is available”. Very frustrating after a day of travel! Every person I’ve dealt with has been rude and short. Just because there’s no way for them to get in trouble, since I can’t find a phone number to call, they think it’s ok for poor customer service!
Service: 1
Hamilton Osborne
Pike place tastes like burnt gas station coffee.
North Shore
The staff at this Starbucks provide top tier customer service. The individual working the till this morning was greeting everyone with a smile and was exuding positive energy - just what everyone needs at 4am at the airport. Well done!
Atmosphere: 5
Food: 5
Service: 5
denardo reid
On 09/11/2024 at 6:14 the 2 girls in the from had a nasty attitude and she mess up my refresher and ask her to fix it she was rolling her eyes if u don’t want to work stay home with your attitude
Atmosphere: 1
Food: 2
Service: 1
Jenn Stewart
It's always great. Staff, food and coffee. Top notch!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mocha Cookie Crumble with Espresso
I ordered and I waited for 20 minutes. Several people came after me, but they already gone so I was waiting and I tried to get my refund. They were so rude.
Service: 1
Gregory Orr (Cheif)
Not a real starbucks, so no stars earned or redeemed. Long lines that come and go, out into the walkway, but that's to be expected. Staff made me a blonde pour over, which was much appreciated, and they were very friendly. Somewhat comfortable seating in the food court across the way.
Atmosphere: 3
Food: 5
Service: 5
Samantha Gonet
Absolutely terrible service. If you don’t like your job don’t work there. And my drink was ALL whipped cream.. like what??
Atmosphere: 1
Food: 1
Service: 1
Susan Hopkins
Be careful for this shady starbucks. Ordered a pumpkin cold foam cold brew and asked for less foam. I was charged an EXTRA 26% more to have less foam/cream!
Atmosphere: 2
Food: 1
Service: 1
Michael Abbate
Wait thirty minutes to find there are no cold brews, no mobile orders here.
Quite possibly the worst starbucks location I’ve ever been to
Atmosphere: 1
Food: 1
Service: 1
Horrible experience at this Starbucks. They got our order wrong and when we raised this with the woman who gave us our order, she ignored us until we gave up and walked away. The milk in our coffee was also clearly expired, so we had to throw away our drinks because we had to rush to the gate and didn’t have time to wait in the line again after being ignored by the barista. The absolute worst Starbucks I’ve ever been to, including numerous airport experiences.
Atmosphere: 1
Food: 1
Service: 1
Yes it’s an airport location, but what’s unacceptable for a Starbucks is that the regular drip coffee is often burned and not fresh. Bad for Starbucks given the premium prices.
Also, given how busy this location is, it would make sense to have 2 lines… one for the funky crazy drinks with the kitchen sink, and one for customers who just want a regular fast pour coffee. Start rethinking your line logistics Starbucks. You make enough revenue from your customers to up the service experience.
Atmosphere: 1
Food: 1
Service: 2
Didn't order food, but drinks were great, service pleasant and fast turnaround. I did go early on my way in to work, but none the less, I would revisit that location again.
Atmosphere: 5
Service: 5
Don’t order a custom drink. They’ll make it wrong or if you ask for light ice they’ll make a full drink then pour out the excess to make it line up with normal drink quantities. Also they do not have the proper lids and strays for boba drinks so don’t order those either. And their food isn’t up to date on app or at the register and if they don’t have what you want and you ask for a refund they tell you to get in touch with corporate. That is not how ANY Starbucks is ran anywhere else including other airports. SMH. It was either get some other food or don’t get food at all and still pay for what you wanted.
Atmosphere: 1
Food: 1
Service: 1
Every single time my flight comes into Nashville around 730pm, the Starbucks is “out” of everything! They are cleaning up and “nothing is available”. Very frustrating after a day of travel! Every person I’ve dealt with has been rude and short. Just because there’s no way for them to get in trouble, since I can’t find a phone number to call, they think it’s ok for poor customer service!
Service: 1
Pike place tastes like burnt gas station coffee.
The staff at this Starbucks provide top tier customer service. The individual working the till this morning was greeting everyone with a smile and was exuding positive energy - just what everyone needs at 4am at the airport. Well done!
Atmosphere: 5
Food: 5
Service: 5
On 09/11/2024 at 6:14 the 2 girls in the from had a nasty attitude and she mess up my refresher and ask her to fix it she was rolling her eyes if u don’t want to work stay home with your attitude
Atmosphere: 1
Food: 2
Service: 1
It's always great. Staff, food and coffee. Top notch!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mocha Cookie Crumble with Espresso
Restaurantji Recommends
I ordered and I waited for 20 minutes. Several people came after me, but they already gone so I was waiting and I tried to get my refund. They were so rude.
Service: 1
Not a real starbucks, so no stars earned or redeemed. Long lines that come and go, out into the walkway, but that's to be expected. Staff made me a blonde pour over, which was much appreciated, and they were very friendly. Somewhat comfortable seating in the food court across the way.
Atmosphere: 3
Food: 5
Service: 5
Absolutely terrible service. If you don’t like your job don’t work there. And my drink was ALL whipped cream.. like what??
Atmosphere: 1
Food: 1
Service: 1
Be careful for this shady starbucks. Ordered a pumpkin cold foam cold brew and asked for less foam. I was charged an EXTRA 26% more to have less foam/cream!
Atmosphere: 2
Food: 1
Service: 1
Wait thirty minutes to find there are no cold brews, no mobile orders here.
Atmosphere: 2
Service: 1
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