The service is disgusting I ordered a drink online to pick up I asked the girl who was in the store to please give me a packet of sugar she looked at me with a disgusted face and then asked me 4 times repeatedly and in a loud voice what What kind of sugar did he want? It's the worst service I've ever seen in my life. It's really disgusting. It's a shame that there are workers like this serving the public. This happened on Wednesday, September 4, 2024, 4:30 p.m. An Absolute shame.
Atmosphere: 1
Food: 5
Service: 1
Jeff Davis
Ordered online, went in and the lady said my drink wouldn’t be ready for 20min. Store completely empty and she go their late. No cool
Atmosphere: 1
Food: 1
Service: 1
Juliet Cordova
The barista who served up my drink was not particularly customer-friendly, but he served up a delicious iced chai latte. It was balanced, flavorful and deliciously sweet like I prefer my human associates. As far as the atmosphere, I could smell the male restroom located right around the corner from the counter and it was atrocious. I opened one of the two restrooms and indeed I needed to wash my hands just from the smell that came out of that restroom. Management, please, for the love of sanitation and a microbe-free business space, stay on the ball because these restrooms will get out of hand when you blink. I would recommend Kroger Starbucks any day, at any location, but the restroom is located right around the corner inside this particular Kroger Starbucks and you can smell the bathrooms' condition from the counter. I'm sure the employees do not need that in their environment. It also can impact Starbucks sales. Please prevent this from being an issue. -- Remember to love yourself with kindness and compassion. Healing our wounds, whether past or present, is the key to joy. Discovering who we truly are, and how we feel, is the path to fulfillment. You're on a beautiful journey, whether it's painful or fun. Find your supports and learn to ask for, and accept, help when you need it. You are loved with an everlasting love. No matter who you are or what you've done. ?❤️
Atmosphere: 2
Food: 5
Service: 4
james hughes
This woman in the photo is the rudest, most arrogant, disgusting person I have ever met in a customer service role. She never greeted us when we got to to the till, she never looked at us, she was playing on her phone, when I asked her if there was a problem and is she going to serve us, she responded with, 'I don't care, you're white', we turned around and walked out.... so either Starbucks and Kroger support this behaviour and attitude, or she's a bad apple and still had a job somehow? I'll be taking this to both corporate offices.
Atmosphere: 1
Food: 1
Service: 1
Kiana Barrow
Sign says it closes at 7. I went to order a drink at 6:40 and was told it was closed. I asked if they closed at 7. Lady told me they start closing down at 6:20 and have to be out by 7. First time I’ve ever heard that and I’ve been working at the store for years.
Service: 1
taste myskittles
nice employees , especially Dee . she remade my order with no problem after i bought a drink that i did not end up liking !
Service: 5
Michael Pare
Parking: you need to park in the publix parking lot.
Atmosphere: 5
Food: 5
Service: 5
Destinee Reed
Hours say that they open at 7:30 ish. We were there around 10:30 and were told that they are not open. Would recommend going somewhere else.
V M
Says they're open but no one is there. It cost me over $10 on my Starbuck card for nothing @
Atmosphere: 1
Food: 1
Service: 1
Morgen Wirtjes
I mean Starbucks if you broke just say that. How is this acceptable for $9
No employees at the counter to make coffee because they were on break. Don’t bother with this Starbucks, they are understaffed.
Service: 1
Mauneza Lyons
Act like they had an attitude when you put order in. One lady had her children there and was eating with them. Screwed up all the orders! Was not nice at all.
Atmosphere: 1
Food: 1
Service: 1
Sam Carlino
Cleaning machines while open, no food available, and poor customer service.
Atmosphere: 1
Food: 1
Service: 1
Andrea Felix
I just got breakfasts for my friends and everything was hot and fresh.
Adam Cogdal
Corporate didn’t train the staff here whatsoever. I blame them and not the actual staff at this location.
The service is disgusting I ordered a drink online to pick up I asked the girl who was in the store to please give me a packet of sugar she looked at me with a disgusted face and then asked me 4 times repeatedly and in a loud voice what What kind of sugar did he want? It's the worst service I've ever seen in my life. It's really disgusting. It's a shame that there are workers like this serving the public. This happened on Wednesday, September 4, 2024, 4:30 p.m. An Absolute shame.
Atmosphere: 1
Food: 5
Service: 1
Ordered online, went in and the lady said my drink wouldn’t be ready for 20min. Store completely empty and she go their late. No cool
Atmosphere: 1
Food: 1
Service: 1
The barista who served up my drink was not particularly customer-friendly, but he served up a delicious iced chai latte. It was balanced, flavorful and deliciously sweet like I prefer my human associates. As far as the atmosphere, I could smell the male restroom located right around the corner from the counter and it was atrocious. I opened one of the two restrooms and indeed I needed to wash my hands just from the smell that came out of that restroom. Management, please, for the love of sanitation and a microbe-free business space, stay on the ball because these restrooms will get out of hand when you blink. I would recommend Kroger Starbucks any day, at any location, but the restroom is located right around the corner inside this particular Kroger Starbucks and you can smell the bathrooms' condition from the counter. I'm sure the employees do not need that in their environment. It also can impact Starbucks sales. Please prevent this from being an issue. -- Remember to love yourself with kindness and compassion. Healing our wounds, whether past or present, is the key to joy. Discovering who we truly are, and how we feel, is the path to fulfillment. You're on a beautiful journey, whether it's painful or fun. Find your supports and learn to ask for, and accept, help when you need it. You are loved with an everlasting love. No matter who you are or what you've done. ?❤️
Atmosphere: 2
Food: 5
Service: 4
This woman in the photo is the rudest, most arrogant, disgusting person I have ever met in a customer service role. She never greeted us when we got to to the till, she never looked at us, she was playing on her phone, when I asked her if there was a problem and is she going to serve us, she responded with, 'I don't care, you're white', we turned around and walked out.... so either Starbucks and Kroger support this behaviour and attitude, or she's a bad apple and still had a job somehow? I'll be taking this to both corporate offices.
Atmosphere: 1
Food: 1
Service: 1
Sign says it closes at 7. I went to order a drink at 6:40 and was told it was closed. I asked if they closed at 7. Lady told me they start closing down at 6:20 and have to be out by 7. First time I’ve ever heard that and I’ve been working at the store for years.
Service: 1
nice employees , especially Dee . she remade my order with no problem after i bought a drink that i did not end up liking !
Service: 5
Parking: you need to park in the publix parking lot.
Atmosphere: 5
Food: 5
Service: 5
Hours say that they open at 7:30 ish. We were there around 10:30 and were told that they are not open. Would recommend going somewhere else.
Says they're open but no one is there. It cost me over $10 on my Starbuck card for nothing @
Atmosphere: 1
Food: 1
Service: 1
I mean Starbucks if you broke just say that. How is this acceptable for $9
Restaurantji Recommends
No employees at the counter to make coffee because they were on break. Don’t bother with this Starbucks, they are understaffed.
Service: 1
Act like they had an attitude when you put order in. One lady had her children there and was eating with them. Screwed up all the orders! Was not nice at all.
Atmosphere: 1
Food: 1
Service: 1
Cleaning machines while open, no food available, and poor customer service.
Atmosphere: 1
Food: 1
Service: 1
I just got breakfasts for my friends and everything was hot and fresh.
Corporate didn’t train the staff here whatsoever. I blame them and not the actual staff at this location.
Loading...