A+ service!! SETH was very friendly and attentive. This might be my new go to location!
Atmosphere: 5
Food: 5
Service: 5
Kenneth Brown
I get the Caramel ribbon crunch with 2 shots of espresso and extra crunch at the bottom and the top of the drink every time at least one time a week. I’ve never had this drink made right. Even after asking to have it remade, it’s always messed up in some way. The baristas do not seem to read the instructions. I ask to have the drink made the way it’s supposed to, with caramel crunch at the bottom and at the top, but if I don’t say something to the person making my drink before they start making it (and most of the time I can see them looking at me out of the corner of their eye as I’m trying to get their attention so I can ask them to make it right the first time but they still ignore me and continue making it wrong), they will not put ANY crunch at the bottom let alone the EXTRA I ask for every time. And then when I ask them to remake it because it’s wrong, they make it without the espresso shots. Or with a very minimal amount of crunch. Can we please train the employees on the proper way to make the caramel ribbon crunch, and to read the instructions before making the drink.
Food: 1
Service: 1
Joseph (Joey)
seth was super patient and kind with my daughter even though her drink was complicated. and y’all nailed it! made perfectly.
Vegetarian options: try the falafel. it’s actually amazing
Atmosphere: 5
Food: 5
Service: 5
Alexander Koszuta
Came to grab a coffee. Seth was so professional and polite. He really cheered up my day.
Lee Minju
Very solid Starbs, usually full of Vandy folks
Anderson Bottomy
Great team! Reliable service!
Food: 5
Service: 5
Rosa C. Madison
Good job on my peppermint coffee!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Breakfast Sandwich
William Galyon
It's a great place to come and hang out and enjoy coffee ☕
Food: 5
Service: 5
Recommended dishes: Iced Lemon Loaf, Starbucks Via Instant Pike Place Roast, Chocolate Chip Cookie
Daniel Alfonso
Americanos have gotten very weak. I ask for quad grande and taste diluted coffee.
Atmosphere: 3
Food: 3
Service: 3
CJ
Oh, my - the baristas at this location are awful :(. They hate their job and it shows. It’s indeed very hectic in the mornings, but these folks need better training on how to deal with the influx. The service is awful, the drinks are almost always made incorrectly, and the place is often a mess in the mornings. I’ve tried giving this place numerous chances but I think I’ll start visiting other locations just a tad bit further.
This location is awful! I understand they are busy, but this is literally the worst Starbucks in the city. We visited today at around 8:40am and it took nearly 30 minutes for them to make 2 lattes. We received the first one after waiting about 15 minutes, and then received the second latte almost 15 minutes later. We would have expected to receive both drinks on the same ticket at the same time, like all other Starbucks locations. When we kindly asked about the second drink we were met with anger and attitude from the two baristas in the front (white woman with glasses and black woman). Their attitudes were from us simply asking about the second part of our order - Smh. I have never experienced such horrible service from Starbucks baristas, and they got our second drink wrong. We definitely will not return to this location. Unless you want to wait 30 minutes for your order to be made wrong, or experience attitudes from baristas to start your day, your best bet would be to visit the 2525 WEA location or the 3005 WEA location. The service is 100x’s better at these locations, and the drinks are as well.
Atmosphere: 1
Food: 1
Service: 1
Diana Bruno
I seldom leave reviews, but I’ve never encountered a Starbucks this slow and disorganized; I used to work there, and this is unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Lorenzo
You really make my day happy, you always decorate and my coffees taste delicious in this location, the coffee is hot or cold, always in the mornings you know with a smile and a peace of mind that now it will be a great day. Thank you for being the best, day after day you make my day unique. Big hug and thank you very much for your service.
C B
Sick of this place getting all my money it should be called Mybucks!!!
Service: 5
Seth Nashville
Ashley was extremely helpful, she made great recommendations and was very knowledgable about the menu. The staff work there ass off and made it a great experience, definitly my favorite starbucks and by far the busiest i’ve ever seen
A+ service!! SETH was very friendly and attentive. This might be my new go to location!
Atmosphere: 5
Food: 5
Service: 5
I get the Caramel ribbon crunch with 2 shots of espresso and extra crunch at the bottom and the top of the drink every time at least one time a week. I’ve never had this drink made right. Even after asking to have it remade, it’s always messed up in some way. The baristas do not seem to read the instructions. I ask to have the drink made the way it’s supposed to, with caramel crunch at the bottom and at the top, but if I don’t say something to the person making my drink before they start making it (and most of the time I can see them looking at me out of the corner of their eye as I’m trying to get their attention so I can ask them to make it right the first time but they still ignore me and continue making it wrong), they will not put ANY crunch at the bottom let alone the EXTRA I ask for every time. And then when I ask them to remake it because it’s wrong, they make it without the espresso shots. Or with a very minimal amount of crunch. Can we please train the employees on the proper way to make the caramel ribbon crunch, and to read the instructions before making the drink.
Food: 1
Service: 1
seth was super patient and kind with my daughter even though her drink was complicated. and y’all nailed it! made perfectly.
Vegetarian options: try the falafel. it’s actually amazing
Atmosphere: 5
Food: 5
Service: 5
Came to grab a coffee. Seth was so professional and polite. He really cheered up my day.
Very solid Starbs, usually full of Vandy folks
Great team! Reliable service!
Food: 5
Service: 5
Good job on my peppermint coffee!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Breakfast Sandwich
It's a great place to come and hang out and enjoy coffee ☕
Food: 5
Service: 5
Recommended dishes: Iced Lemon Loaf, Starbucks Via Instant Pike Place Roast, Chocolate Chip Cookie
Americanos have gotten very weak. I ask for quad grande and taste diluted coffee.
Atmosphere: 3
Food: 3
Service: 3
Oh, my - the baristas at this location are awful :(. They hate their job and it shows. It’s indeed very hectic in the mornings, but these folks need better training on how to deal with the influx. The service is awful, the drinks are almost always made incorrectly, and the place is often a mess in the mornings. I’ve tried giving this place numerous chances but I think I’ll start visiting other locations just a tad bit further.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This location is awful! I understand they are busy, but this is literally the worst Starbucks in the city. We visited today at around 8:40am and it took nearly 30 minutes for them to make 2 lattes. We received the first one after waiting about 15 minutes, and then received the second latte almost 15 minutes later. We would have expected to receive both drinks on the same ticket at the same time, like all other Starbucks locations. When we kindly asked about the second drink we were met with anger and attitude from the two baristas in the front (white woman with glasses and black woman). Their attitudes were from us simply asking about the second part of our order - Smh. I have never experienced such horrible service from Starbucks baristas, and they got our second drink wrong. We definitely will not return to this location. Unless you want to wait 30 minutes for your order to be made wrong, or experience attitudes from baristas to start your day, your best bet would be to visit the 2525 WEA location or the 3005 WEA location. The service is 100x’s better at these locations, and the drinks are as well.
Atmosphere: 1
Food: 1
Service: 1
I seldom leave reviews, but I’ve never encountered a Starbucks this slow and disorganized; I used to work there, and this is unacceptable.
Atmosphere: 1
Food: 1
Service: 1
You really make my day happy, you always decorate and my coffees taste delicious in this location, the coffee is hot or cold, always in the mornings you know with a smile and a peace of mind that now it will be a great day. Thank you for being the best, day after day you make my day unique. Big hug and thank you very much for your service.
Sick of this place getting all my money it should be called Mybucks!!!
Service: 5
Ashley was extremely helpful, she made great recommendations and was very knowledgable about the menu. The staff work there ass off and made it a great experience, definitly my favorite starbucks and by far the busiest i’ve ever seen
Atmosphere: 5
Food: 5
Service: 5
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