Starbucks
515 Dominican Dr, Nashville
(615) 770-2706
Recent Reviews
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Love my location Starbucks.
Atmosphere: 5
Food: 5
Service: 5
A good standard Starbucks experience. The staff was quick. We got what we ordered.
Atmosphere: 5
Food: 5
Service: 5
Ordered a straightforward drink, a hot pumpkin latte with oat milk and whipped cream (grande), left a $2 tip... no one else inside had an order, literally no one, waited for over 20 minutes. 😑😑😑
Coffee was good
Atmosphere: 5
Food: 5
Service: 5
I just ordered three drinks and one drink was completely wrong. They couldn’t hear me after repeating the order multiple times, so I double checked at the window. They said it was fine. Nope. I ordered a pumpkin spice latte with oat milk. It was regular milk. I took a sip and there’s no espresso. I opened it and the drink was half full. $6 for the wrong milk, no espresso, and half full. I called to get a refund and nobody answers the phones.
Atmosphere: 1
Food: 1
Service: 1
I'll order a drink that costs $10 and their ice machines. Mess up, but they still make the drink anyway. Instead of saying they can't make frappuccinos, and so I didn't want it, so she just threw together our caramel macchiato, that wasn't even correct.
And they wouldn't return my money instead
Very busy area
Atmosphere: 5
Food: 5
Service: 5
Very friendly starbucks. They were able to correct a mistake on my end on accidentally ordering at the wrong location and getting me taken care of here. Super helpful and love the coffee.
Atmosphere: 5
Food: 5
Service: 5
I just had the worst Frappuccino and experience at this Starbucks. They wouldn’t take cash and didn’t tell me till I got to the window then the drink was watery. No real flavor and the drink lacked firmnes truly watery.
Wrong size tried to ask the lady but nothing I expect no less from this location
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I love Starbucks
Atmosphere: 5
Food: 5
Service: 5
As a partner from another store I was very disappointed. When we arrived in the drive thru to get our mobile order, we got yelled at at the window for not waiting long enough/ not giving them time despite the fact that it took us over 10 mins to get from the time of placement to the window and the estimated time was 4-7 minutes. I hope the girl on the payment position in the window has a lovely day and gets lots of great things, but for the girl on the order taking position yelling at the other poor young girl telling her to yell at us, I genuinely hope the opposite. We were told to pull forward and once we finally got our drinks, they were made wrong and not filled all the way. I understand better than most the stress of working at Starbucks as a partner, but the treatment and quality of beverages did not meet the expectations of the green apron experience.
Atmosphere: 1
Food: 1
Service: 1
The Starbucks and service is great overall but for some reason they take the drive thru orders in the middle of the parking lot before you even get near the speaker which causes extra unnecessary congestion at the entrance all the way to the street around the corner. Not sure if their iPads don’t reach to certain spots but it’s also never that busy so it seems they could just use the drive thru speaker like normal.
Atmosphere: 5
Food: 5
Service: 5
I love Starbucks~wish they'd make enough to fill the size you request!
Atmosphere: 3
Food: 3
Service: 4
I have to say, the customer service here is truly excellent — friendly, welcoming, and attentive. Everyone working was polite and seemed genuinely happy to be there, which made the environment feel really warm.
That said, I was pretty disappointed with my coffee. I love a good cup and don't mind spending a bit more for quality, but when I pay $8 for a coffee, I expect a full cup — not one that's barely halfway filled. It honestly made me feel a little ripped off, and a bit sad. Coffee is such a comfort for me, and receiving a half-filled cup at that price was frustrating.
I hope this was just a one-off mistake, because with customer service that good, I'd love to come back — but only if the drink matches the price next time.
Atmosphere: 3
Food: 1
Service: 2
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