Cashier was rude and asking extra questions intentionally to irritate me after I called her out for being rude to the wrong person while there was another customer they are being rude to her but she took it out on me. And charged $8.77 for a 6 inch sub but let the rude customer get a $6.99 deal with a 6 inch with chips and a drink...price gouging and descrimination
Atmosphere: 2
Food: 4
Service: 1
Ormondria Jones
0 stars honestly. STAY AWAY!! They will keep your money even if you don’t get your food! I am pregnant and had a craving for subway. I ordered subway through the subway app at this location for delivery before I took a nap. When I woke up, I expected my food to be there but no. I go back to the app only for my order to say, “Voided” at the bottom and then delivered at the top. Weird right? So I tried calling the store to figure out what happened. Without even asking my name or order- he said (later found out he was the owner) you will get your refund. Just wait a few days and then he hung up. So I then decided to go up there, hoping that I could get better answers in person. The owner dismissed me again with no explanation. I showed him my order where it said voided and he said I would need to contact whoever I placed the order through to get a refund. I said I placed it through subway and yall are subway…I pointed out where it said delivered and asked why it said that and he said that it was delivered. I said so someone came in and picked the order up? And they are just shrugging their shoulders acting like they aren’t understanding what I’m saying even though they are minutes from TSU.
Atmosphere: 1
Service: 1
Star Thurlow
Doesn’t honor coupons that are put out by SUBWAY. You can only get certain sandwiches when you bring a coupon. Never seen it in my life. Very strange when SUBWAY IS THE ONE MAKING THE COUPONS. TLDR: this Subway doesn’t take their own coupons.
Frz Yld
Very disappointing experience: - Unwelcoming environment - Poor customer service - Subpar food service experience - Lack of communication and professionalism Do not recommend this place.
Atmosphere: 1
Food: 1
Service: 1
Keshawn James
As customer the lady always telling me the bathroom it's out of order, when I go in the bathroom just work fine. She does not have to lie. This keep happening for the 3rd time.
Karla Marquez
WORST SUBWAY EXPERIENCE!!!!!!! The woman serving the food is awful, she doesn't accept coupons and won't let you choose your ingredients. I paid $14 for the worst food and service in all of Nashville. Do yourself a favor and never come here again!
Atmosphere: 1
Food: 1
Service: 1
Ashanti Cartel
The lady working in the front over charged me for a meal last week. Ik this because I just got the same exact meal at a different subway and it was literally HALF the price.
Atmosphere: 2
Food: 3
Service: 1
L H
Need experience workers. They don’t speak English well lots of miscommunication. They want you to pay for their mess ups. clearly says you can add on the sign and they wanna argue and put on your food. What they want you to have. if they have no customers they have no business need to find a job that they enjoy doing
Atmosphere: 1
Food: 1
Service: 1
Autumn Brooks
Today is December 30th 2024 I normally always go to this subway in my lunch. But today when I got a bacon chicken ranch sub something was extremely off. I always get my sandwiches toasted like I did today but the bacon was not cooked and the chicken was old and have a smell. My sandwich was mushy and stringy after I took a bite and that has never happened. I’m feeling sick now after just taking a couple of bites 30 minutes ago. I don’t know what happened but I am extremely disappointed!!!
Atmosphere: 4
Food: 1
Service: 5
Awaz Jan
We arrived almost at closed time Saturday night but the nice guy was happy to help with our order and never rushed us! Amazing service and the food was fresh and very clean.
I won't spend my money in a place that doesn't offer a PUBLIC RESTROOM. People have medical conditions they take medicines. It's ridiculous and inhumane to not offer a bathroom.
Atmosphere: 1
Service: 1
Victor Torres
Update when closed online, waste of time and gas.
Chanel Tucker
I love the couple and we miss the sister at our location
Cashier was rude and asking extra questions intentionally to irritate me after I called her out for being rude to the wrong person while there was another customer they are being rude to her but she took it out on me. And charged $8.77 for a 6 inch sub but let the rude customer get a $6.99 deal with a 6 inch with chips and a drink...price gouging and descrimination
Atmosphere: 2
Food: 4
Service: 1
0 stars honestly. STAY AWAY!! They will keep your money even if you don’t get your food! I am pregnant and had a craving for subway. I ordered subway through the subway app at this location for delivery before I took a nap. When I woke up, I expected my food to be there but no. I go back to the app only for my order to say, “Voided” at the bottom and then delivered at the top. Weird right? So I tried calling the store to figure out what happened. Without even asking my name or order- he said (later found out he was the owner) you will get your refund. Just wait a few days and then he hung up. So I then decided to go up there, hoping that I could get better answers in person. The owner dismissed me again with no explanation. I showed him my order where it said voided and he said I would need to contact whoever I placed the order through to get a refund. I said I placed it through subway and yall are subway…I pointed out where it said delivered and asked why it said that and he said that it was delivered. I said so someone came in and picked the order up? And they are just shrugging their shoulders acting like they aren’t understanding what I’m saying even though they are minutes from TSU.
Atmosphere: 1
Service: 1
Doesn’t honor coupons that are put out by SUBWAY. You can only get certain sandwiches when you bring a coupon. Never seen it in my life. Very strange when SUBWAY IS THE ONE MAKING THE COUPONS. TLDR: this Subway doesn’t take their own coupons.
Very disappointing experience:
- Unwelcoming environment
- Poor customer service
- Subpar food service experience
- Lack of communication and professionalism
Do not recommend this place.
Atmosphere: 1
Food: 1
Service: 1
As customer the lady always telling me the bathroom it's out of order, when I go in the bathroom just work fine. She does not have to lie. This keep happening for the 3rd time.
WORST SUBWAY EXPERIENCE!!!!!!! The woman serving the food is awful, she doesn't accept coupons and won't let you choose your ingredients. I paid $14 for the worst food and service in all of Nashville. Do yourself a favor and never come here again!
Atmosphere: 1
Food: 1
Service: 1
The lady working in the front over charged me for a meal last week. Ik this because I just got the same exact meal at a different subway and it was literally HALF the price.
Atmosphere: 2
Food: 3
Service: 1
Need experience workers. They don’t speak English well lots of miscommunication. They want you to pay for their mess ups. clearly says you can add on the sign and they wanna argue and put on your food. What they want you to have. if they have no customers they have no business need to find a job that they enjoy doing
Atmosphere: 1
Food: 1
Service: 1
Today is December 30th 2024 I normally always go to this subway in my lunch. But today when I got a bacon chicken ranch sub something was extremely off. I always get my sandwiches toasted like I did today but the bacon was not cooked and the chicken was old and have a smell. My sandwich was mushy and stringy after I took a bite and that has never happened. I’m feeling sick now after just taking a couple of bites 30 minutes ago. I don’t know what happened but I am extremely disappointed!!!
Atmosphere: 4
Food: 1
Service: 5
We arrived almost at closed time Saturday night but the nice guy was happy to help with our order and never rushed us! Amazing service and the food was fresh and very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Patty
Restaurantji Recommends
Doesn't take coupons
I won't spend my money in a place that doesn't offer a PUBLIC RESTROOM.
People have medical conditions they take medicines. It's ridiculous and inhumane to not offer a bathroom.
Atmosphere: 1
Service: 1
Update when closed online, waste of time and gas.
I love the couple and we miss the sister at our location
Atmosphere: 5
Food: 5
Service: 5
Great
Atmosphere: 5
Food: 4
Service: 5
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