Horrible Customer Service. He's very very rude and accuses people of stealing when he gives you the wrong order. All of our orders get "lost in the computer" and we don't get any help.
Atmosphere: 1
Food: 1
Service: 1
Teja
Sandwitch not heated properly. Waste of time and money to visit this store.
Atmosphere: 1
Food: 1
Service: 1
colin8696908
They seem to get the orders wrong more then they get them right. 😞
Alec M
The food is repeatedly late. I’m waiting now and it was supposed to have been ready due pick up 30 minutes ago. It’s not even busy.
Atmosphere: 4
Food: 4
Service: 1
Jared Hoover
Every time I go in, I order one of the menu items and the employees always act confused and then give me the wrong thing.
Atmosphere: 2
Food: 2
Service: 1
BJ McCreary
Worst subway experience ever!!! Asked for extra bacon, he lied and said he added….uh no I pretty much had a veggie sandwich!!!! Bathroom was worse than an outhouse!!!!!!
dantalapally akshay
Ordered a veggie subway, and a veggie pizza. Both the orders are not cooked well. The guy who served is impatient and not responding properly. He is not heating food for longer time. The guys attitude is not good. He is not willing to add more veggies when requested.
Atmosphere: 2
Food: 1
Service: 1
Kevin Smith
I ordered online on 04/05/2024 with an estimated time of 2:05 PM with the order being ready. When I arrived, the door to the building was locked. I stood there for ten to fifteen minutes - attempting to call the store and seeing other patrons try to open the locked door. I banged on the door in case the door was accidentally locked. After standing there for a significant time, I had to leave for my scheduled activity. I tried to get a refund on the app and tried to call the store to no avail. Please refund my total order of $9.50. I do NOT want store credit or coupons as I don't plan on returning to Subway again.Additionally, this store is chronically understaffed and always has the heat extremely high. I've attempted to give it multiple opportunities as it's so close to my house. I've decided to part ways.
Atmosphere: 1
Food: 3
Service: 1
Trinity Rivers
Online said they closed at 6. It’s 449. When I walked to the door she said she closed at 5. She had 1 customer inside.
Service: 1
Robby Simpson
Dead bugs in my drink from dirty ice machine, manager didn’t care. And left it dirty!
Staff asked me for a tip. Tip-- ask your boss to give you more of their profits. And I believe it's actually family owned and run, so the staff member is basically the owner.... Tips are typically for establishments with full service dining. Also they don't take all the coupons on the flyer I receive in mailer. I'm not sure why you would own a franchise and not fully participate in the mailer system they offer. Owners would be better off opening their own shop and raising their own wages, not paying the franchise fee. The surrounding restaurants aren't franchises and do fine.
Atmosphere: 2
Food: 4
Service: 1
Isaiah Rosales
Black female Employee with dreds was rude with her tone, didn't ask if I wanted anything on my sandwhich, she acted as if she was bothered by me being there.Proceeded to smile and greet a driver that came in to pick up a online order, but didn't give me the same treatment.
Atmosphere: 1
Food: 3
Service: 1
Kyra Eskridge
This location has a closing time of 9pm listed. I've come at 8 and they have the doors locked. When asked what time is closing noone can answer.
Service: 1
Justin Credible
They need to update hours of operation on entry. Place says it closes at 9p on Sunday. Came in at 7:55p and employee says they were closed.
Atmosphere: 3
Food: 4
Service: 1
David Chandler
They need to update hours of operation on entry. Place says it closes at 9p on Sunday. Came in at 7:55p and employee says they were closed.
Horrible Customer Service. He's very very rude and accuses people of stealing when he gives you the wrong order. All of our orders get "lost in the computer" and we don't get any help.
Atmosphere: 1
Food: 1
Service: 1
Sandwitch not heated properly. Waste of time and money to visit this store.
Atmosphere: 1
Food: 1
Service: 1
They seem to get the orders wrong more then they get them right. 😞
The food is repeatedly late. I’m waiting now and it was supposed to have been ready due pick up 30 minutes ago. It’s not even busy.
Atmosphere: 4
Food: 4
Service: 1
Every time I go in, I order one of the menu items and the employees always act confused and then give me the wrong thing.
Atmosphere: 2
Food: 2
Service: 1
Worst subway experience ever!!! Asked for extra bacon, he lied and said he added….uh no I pretty much had a veggie sandwich!!!!
Bathroom was worse than an outhouse!!!!!!
Ordered a veggie subway, and a veggie pizza. Both the orders are not cooked well. The guy who served is impatient and not responding properly. He is not heating food for longer time. The guys attitude is not good. He is not willing to add more veggies when requested.
Atmosphere: 2
Food: 1
Service: 1
I ordered online on 04/05/2024 with an estimated time of 2:05 PM with the order being ready. When I arrived, the door to the building was locked. I stood there for ten to fifteen minutes - attempting to call the store and seeing other patrons try to open the locked door. I banged on the door in case the door was accidentally locked. After standing there for a significant time, I had to leave for my scheduled activity. I tried to get a refund on the app and tried to call the store to no avail. Please refund my total order of $9.50. I do NOT want store credit or coupons as I don't plan on returning to Subway again.Additionally, this store is chronically understaffed and always has the heat extremely high. I've attempted to give it multiple opportunities as it's so close to my house. I've decided to part ways.
Atmosphere: 1
Food: 3
Service: 1
Online said they closed at 6. It’s 449. When I walked to the door she said she closed at 5. She had 1 customer inside.
Service: 1
Dead bugs in my drink from dirty ice machine, manager didn’t care. And left it dirty!
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Staff asked me for a tip. Tip-- ask your boss to give you more of their profits. And I believe it's actually family owned and run, so the staff member is basically the owner.... Tips are typically for establishments with full service dining. Also they don't take all the coupons on the flyer I receive in mailer. I'm not sure why you would own a franchise and not fully participate in the mailer system they offer. Owners would be better off opening their own shop and raising their own wages, not paying the franchise fee. The surrounding restaurants aren't franchises and do fine.
Atmosphere: 2
Food: 4
Service: 1
Black female Employee with dreds was rude with her tone, didn't ask if I wanted anything on my sandwhich, she acted as if she was bothered by me being there.Proceeded to smile and greet a driver that came in to pick up a online order, but didn't give me the same treatment.
Atmosphere: 1
Food: 3
Service: 1
This location has a closing time of 9pm listed. I've come at 8 and they have the doors locked. When asked what time is closing noone can answer.
Service: 1
They need to update hours of operation on entry. Place says it closes at 9p on Sunday. Came in at 7:55p and employee says they were closed.
Atmosphere: 3
Food: 4
Service: 1
They need to update hours of operation on entry. Place says it closes at 9p on Sunday. Came in at 7:55p and employee says they were closed.
Atmosphere: 3
Food: 4
Service: 1
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