Was not impressed with service in bar area this trip. Had to wait 10 minutes to be seated then another 10 to be waited on. Food was not served as requested
Pamella Hayes
I was there about 5 on father's day service at the bar was totally awesome. Got mine to go the wait was not long. Again service was awesome I left smiling about the service I received
Kathy Seelye
Not sure what has happened to the Madison location. Employees appear to be high, the bartenders are yelling behind the bar while they are they are practicing flipping liquor bottles and dropping them. They r dressed sloppy wearing baseball hats on sideways. Our waiter tried to flip the water glass around the back of his head with ice going every where. Then they r yelling "ompa" at each other across the bar. What has happened to a professional atmosphere? Won't be back.
Stephany Oanes
Great bar food and drinks. They don't stay that busy so you can always get in. I love the staff
Ta'Kiyah Smith
It was great I tried there mozzarella stick and they were soo good
Rhonda Stewart
I love the greeting we received! We were seated immediately and our waitress, Lisa took our drink and appetizer orders very promptly. I ordered a new item on the menu: The Whiskey Bacon Cheeseburger with side of fries. I must report, I was very disappointed. The whiskey sauce was too sweet and the bacon was greasy. I don't think they use real bacon???? My husband ordered a steak. His was not well prepared either....dry and bland. Lisa forgot the steak sauce which might have helped but..... We did like her bubbly personality. We didn't talk to a manager, but grudgingly paid a whopping $60 for our disappointing meal with drinks. We learned a valuable lesson though.....calculate the cost if you are going to try something different or eat at a different location, otherwise stick to the SPECIAL 😊
Angel Sloss
5/24/2019 around 7pm and waitress was wonderful and I usually like it here but omg my drink was more alcohol and very little juice started warming my chest and stomach. My fried potato skins had no chives and were over done. My spinach dip was cold and I asked for chips that weren't stale and the manager never brought them out. I'm very disappointed in this experience. I'd go elsewhere.
Jess MoRe
Placed an online order got there at time order was supposed to be ready and order was missing items. Had to wait an additional 20 minutes for them to correct the order all the while the rest of our food was getting cold. The food was good but cold so we had to reheat everything. Its ridiculous that these people can't read a screen and make the food that's on the screen. Even the order assemblers didn't catch that the order was missing items. These people want more pay but can't pay attention to detail pathetic.
Tiffany G
Service was terrible! The waitress never came to our table. Another waiter came took drink orders stated she would bring them out; yet, another waiter came took the orders again and brought drinks out. Our actual waitress waited on other tables that came after us. We received no explanation as to what the problem was. Felt very disrespected and will not be back!!! The one star I gave was only because the man told us to have a blessed night as we left without ordering!
Thelma Brittain
The food was great! The service was excellent! But, the hall leading to the restroom was nasty, the restroom was nasty the floors were sticky. The silverware was dirty so I asked for plastic fork and spoon. I left the waiter a good tip he was very nice and the food was good.
Went here for Valentine's lunch today Our server Anna seem to be somewhere else besides her job. They where not busy at all when we went. She took our drink order. Took 10 minutes to bring his coke and took another 5 minutes for my mixed drink which was seating at the bar. Said she was sorry walked off another 10 minutes she is back takes our order. Took forever for our food to come which I think she left it back there for a while the way she was acting. The food was not that good looked nothing like the picture or the way it was told in the menu. Another server came cleared our table and had to get Anna to get our check. Had to get a pen from my purse cause she didn't leave one. Not that friendly till the end. Not sure if we will go back again
Sarah Rohrer
If I could give a negative rating, I would. My husband and I went there this past Friday around 5:00 PM. They weren't busy at all. We waited 5 minutes to be seated because there wasn't a single employee to be found. Then one guy with dreads and his pants sagging seats us and tells us he will be our waiter. He seemed like he was high. I don't know how you expect to be productive if you hire employees that walk as slow as possible and dance on their way to do their job. We ordered the loaded potato skins, they were dry and bland. Since we weren't very hungry, we ordered the French onion soup for dinner. It was cold. Like they poured it straight out of a can and didn't even warm it for a second. We won't be returning.
Monea Buchanan
If I could give no stars I would. The food was bad and the service sucked. No plates came with our appetizer, no napkins, and the server needs more training. I will never go there again. I've been a server before so I know how it goes. It was practically empty so no excuses.
Jumaane Henry
Some of the worst service ever received. Took 10 minutes just for someone to give us menus, had about 3 different servers, waited long for our food and one of our plates the food was burnt. Terrible location, much better in the Opry Mills mall
Yolanda Benford
I had went to this TGI Fridays the last Friday of January with my best friend and my daughter we had excellent service we set in the bar area we did not wait long we got our food on time everything was great and wonderful. So I just visit there again February 2nd with my husband we set in the bar area almost 25 minutes before a waiter even came to us and then he said "I'll be right with you guys" we waited another 10 minutes it was not pack it was hardly anyone even in there so we left don't know what the big difference was from that Friday to the next Saturday maybe they just needed some help. I love the drinks here and there spinach artichoke dip so I'll try here again in another week or two.
Was not impressed with service in bar area this trip. Had to wait 10 minutes to be seated then another 10 to be waited on. Food was not served as requested
I was there about 5 on father's day service at the bar was totally awesome. Got mine to go the wait was not long. Again service was awesome I left smiling about the service I received
Not sure what has happened to the Madison location. Employees appear to be high, the bartenders are yelling behind the bar while they are they are practicing flipping liquor bottles and dropping them. They r dressed sloppy wearing baseball hats on sideways. Our waiter tried to flip the water glass around the back of his head with ice going every where. Then they r yelling "ompa" at each other across the bar. What has happened to a professional atmosphere? Won't be back.
Great bar food and drinks. They don't stay that busy so you can always get in. I love the staff
It was great I tried there mozzarella stick and they were soo good
I love the greeting we received! We were seated immediately and our waitress, Lisa took our drink and appetizer orders very promptly. I ordered a new item on the menu: The Whiskey Bacon Cheeseburger with side of fries. I must report, I was very disappointed. The whiskey sauce was too sweet and the bacon was greasy. I don't think they use real bacon???? My husband ordered a steak. His was not well prepared either....dry and bland. Lisa forgot the steak sauce which might have helped but..... We did like her bubbly personality. We didn't talk to a manager, but grudgingly paid a whopping $60 for our disappointing meal with drinks. We learned a valuable lesson though.....calculate the cost if you are going to try something different or eat at a different location, otherwise stick to the SPECIAL 😊
5/24/2019 around 7pm and waitress was wonderful and I usually like it here but omg my drink was more alcohol and very little juice started warming my chest and stomach. My fried potato skins had no chives and were over done. My spinach dip was cold and I asked for chips that weren't stale and the manager never brought them out. I'm very disappointed in this experience. I'd go elsewhere.
Placed an online order got there at time order was supposed to be ready and order was missing items. Had to wait an additional 20 minutes for them to correct the order all the while the rest of our food was getting cold. The food was good but cold so we had to reheat everything. Its ridiculous that these people can't read a screen and make the food that's on the screen. Even the order assemblers didn't catch that the order was missing items. These people want more pay but can't pay attention to detail pathetic.
Service was terrible! The waitress never came to our table. Another waiter came took drink orders stated she would bring them out; yet, another waiter came took the orders again and brought drinks out. Our actual waitress waited on other tables that came after us. We received no explanation as to what the problem was. Felt very disrespected and will not be back!!! The one star I gave was only because the man told us to have a blessed night as we left without ordering!
The food was great! The service was excellent! But, the hall leading to the restroom was nasty, the restroom was nasty the floors were sticky. The silverware was dirty so I asked for plastic fork and spoon. I left the waiter a good tip he was very nice and the food was good.
Restaurantji Recommends
Went here for Valentine's lunch today Our server Anna seem to be somewhere else besides her job. They where not busy at all when we went. She took our drink order. Took 10 minutes to bring his coke and took another 5 minutes for my mixed drink which was seating at the bar. Said she was sorry walked off another 10 minutes she is back takes our order. Took forever for our food to come which I think she left it back there for a while the way she was acting. The food was not that good looked nothing like the picture or the way it was told in the menu. Another server came cleared our table and had to get Anna to get our check. Had to get a pen from my purse cause she didn't leave one. Not that friendly till the end. Not sure if we will go back again
If I could give a negative rating, I would. My husband and I went there this past Friday around 5:00 PM. They weren't busy at all. We waited 5 minutes to be seated because there wasn't a single employee to be found. Then one guy with dreads and his pants sagging seats us and tells us he will be our waiter. He seemed like he was high. I don't know how you expect to be productive if you hire employees that walk as slow as possible and dance on their way to do their job. We ordered the loaded potato skins, they were dry and bland. Since we weren't very hungry, we ordered the French onion soup for dinner. It was cold. Like they poured it straight out of a can and didn't even warm it for a second. We won't be returning.
If I could give no stars I would. The food was bad and the service sucked. No plates came with our appetizer, no napkins, and the server needs more training. I will never go there again. I've been a server before so I know how it goes. It was practically empty so no excuses.
Some of the worst service ever received. Took 10 minutes just for someone to give us menus, had about 3 different servers, waited long for our food and one of our plates the food was burnt. Terrible location, much better in the Opry Mills mall
I had went to this TGI Fridays the last Friday of January with my best friend and my daughter we had excellent service we set in the bar area we did not wait long we got our food on time everything was great and wonderful. So I just visit there again February 2nd with my husband we set in the bar area almost 25 minutes before a waiter even came to us and then he said "I'll be right with you guys" we waited another 10 minutes it was not pack it was hardly anyone even in there so we left don't know what the big difference was from that Friday to the next Saturday maybe they just needed some help. I love the drinks here and there spinach artichoke dip so I'll try here again in another week or two.
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