Exceeded our expectations for airport food. Everything we had was great! Our server KK took great care of us. I definitely recommend this place if you have to eat at BNA!
Paige Powers
The restaurant has “curb” appeal and looks nice but the food was basic and very dry. The drink I ordered was 2% alcohol and 99% lime juice (not good). On top of that the waitress was rude as hell. 15 minutes into getting my food she slaps the receipt down on the table to checkout, maybe she didn’t realize she works in an airport and people often go to restaurants/bars to kill time before flights? Idk, she pissed me off enough that I did not feel right tipping her. Would not recommend.
Atmosphere: 3
Food: 1
Service: 1
Lynn Richard
The breakfast bowl was enough for two. Hot and absolutely delish.
Atmosphere: 5
Food: 5
Service: 5
S K
I’ve always made it a point to stop by this bar whenever I’m flying through BNA. It’s consistently been a decent experience, and I’ve even recommended it to countless others over the years. Unfortunately, today’s experience was nothing short of disturbing and has completely changed my view.
We had a large group, so I understand that things can get a bit hectic with multiple tabs. We were all confident that we had paid our individual bills. Despite that, a staff member named Adam tracked us down at our gate claiming a $60 bill was left unpaid. We genuinely couldn’t figure out whose it was - something that could have been avoided if the server had ensured the right bill went to the right person in the first place.
When we told Adam we weren’t sure whose bill it was, he singled out one of our group and asked, “Are you going to pay it?” That person said no, as he had already paid his bill. Without any further discussion or warning, Adam called airport security on us at the gate while we were boarding. I can’t emphasize enough how alarming and inappropriate that was. We weren’t refusing to pay; we were trying to sort it out.
In the end, we paid the $60 just to defuse the situation, but the way it was handled, publicly confronting us and escalating to security so quickly, was completely unprofessional and frankly, terrifying in an airport setting.
I’m really disappointed. This could have been approached with basic courtesy and patience. Instead, it felt aggressive and unnecessary. Shame on the staff for turning a simple misunderstanding into something much bigger than it ever needed to be.
Atmosphere: 5
Food: 4
Service: 3
Max
Host was unbelievably rude
Atmosphere: 1
Food: 1
Service: 1
Rylie O'Keefe
I’ll start by saying, this is my favorite place to eat in the Nashville airport. My boyfriend and I looked forward to getting to the airport early all day just to eat and drink before our flight. However, when we walked to the hostess stand, the hostess, Natalie, was extremely rude. I had asked if I could move one barstool three seats down so I could sit next to my boyfriend. She looked at me like she couldn’t even believe I asked that question and immediately snarked at me saying there wasn’t room (The bar was not even full). Then I kindly said but there is room and we would like to sit together and that the press box was one of our favorite places. She rolled her eyes and said “you know what, just go for it.” In the most sarcastic way. She continued to be one of the rudest people I have ever encountered. I consider myself a pretty understanding person that cares about people, but this was really bad. We immediate left. I was looking forward to this all day. I may never go back because of my experience with Natalie. I hope owners/managers see this and make necessary changes and I have seen several other complaints of her. You are missing out on business of costumers that once look forward to flying just to go to the Press Box. It’s sad.
C handler
the older guy manager is super cool. to the mid 30s? white lady.. your filler is migrating and its very noticeable
Atmosphere: 2
Food: 3
Service: 1
Andrew L
Great spot for a bite to eat or to just chill relax grab a drink and watch sone sports.
Massive seating area with a big bar, a lot of TVs. Service is unbelievable too. If you’re ever in the air on a football Sunday this would be the spot to watch it.
Atmosphere: 5
Food: 5
Service: 5
Louise Lamb
We had some time before our flight and decided to sit at the nearly empty Titans Press Box to get some food and do a bit of work. After being seated by Natalie (the host), we asked our server if we could move to a nearby 4-person table for a bit more space. He was kind and told us we could sit wherever we liked.
The moment we moved, Natalie rushed over and started rearranging the table, splitting it back down to a 2-top. I explained that we had simply asked to move so we could work more comfortably and were happy to move again if the restaurant filled up. Instead of a simple solution or any flexibility, we ended up in an unnecessary and awkward exchange about “table availability” despite the restaurant being practically empty.
The conversation ended with us being told (not so subtly) that if we didn’t like it, maybe we should leave. So, we did.
As someone who works in a very customer service focused company, here's some advice: if something costs you nothing, doesn’t impact operations, and gives your guests a better experience, just say yes. This felt more like a pointless power play than anything else. A shame, really.
To management: Strongly recommend some serious training around hospitality and basic customer care. To fellow travelers: Save yourself the hassle, there are better options elsewhere in the airport.
Atmosphere: 1
Service: 1
Farzon Almaneih
Disappointing Hostess Experience at an Otherwise Lovely Airport Spot
Nashville International Airport was incredibly quiet-no lines, no stress, and every staff member we encountered was warm and welcoming. My wife and I were strolling through the terminal when we noticed a cozy-looking restaurant/bar. The seating looked perfect for relaxing with a pint and getting some work done before our flight.
Unfortunately, our experience was soured the moment we interacted with the hostess, Natalie. Despite my friendly greeting and compliment about how inviting the place looked, she responded curtly and insisted we sit at a cramped table wedged between other guests-even though the restaurant was nearly empty (as shown in the photo we took).
When our server arrived (who was genuinely kind and accommodating), we asked if we could move to one of the many open, more comfortable spots. He happily agreed and began guiding us over. But before we could sit down, Natalie rushed over and, in a harsh tone, told us we couldn’t sit there. When I explained that the server had approved the move and pointed out how empty the place was, she doubled down-telling us we didn’t belong there and should leave.
It was an unnecessarily hostile interaction that left us feeling unwelcome and embarrassed. Everyone else at the airport was lovely, and the restaurant itself seemed like a great place to unwind. It’s a shame that one person’s attitude could cast such a shadow over an otherwise pleasant environment.
Exceeded our expectations for airport food. Everything we had was great! Our server KK took great care of us. I definitely recommend this place if you have to eat at BNA!
The restaurant has “curb” appeal and looks nice but the food was basic and very dry. The drink I ordered was 2% alcohol and 99% lime juice (not good). On top of that the waitress was rude as hell. 15 minutes into getting my food she slaps the receipt down on the table to checkout, maybe she didn’t realize she works in an airport and people often go to restaurants/bars to kill time before flights? Idk, she pissed me off enough that I did not feel right tipping her. Would not recommend.
Atmosphere: 3
Food: 1
Service: 1
The breakfast bowl was enough for two. Hot and absolutely delish.
Atmosphere: 5
Food: 5
Service: 5
I’ve always made it a point to stop by this bar whenever I’m flying through BNA. It’s consistently been a decent experience, and I’ve even recommended it to countless others over the years. Unfortunately, today’s experience was nothing short of disturbing and has completely changed my view.
We had a large group, so I understand that things can get a bit hectic with multiple tabs. We were all confident that we had paid our individual bills. Despite that, a staff member named Adam tracked us down at our gate claiming a $60 bill was left unpaid. We genuinely couldn’t figure out whose it was - something that could have been avoided if the server had ensured the right bill went to the right person in the first place.
When we told Adam we weren’t sure whose bill it was, he singled out one of our group and asked, “Are you going to pay it?” That person said no, as he had already paid his bill. Without any further discussion or warning, Adam called airport security on us at the gate while we were boarding. I can’t emphasize enough how alarming and inappropriate that was. We weren’t refusing to pay; we were trying to sort it out.
In the end, we paid the $60 just to defuse the situation, but the way it was handled, publicly confronting us and escalating to security so quickly, was completely unprofessional and frankly, terrifying in an airport setting.
I’m really disappointed. This could have been approached with basic courtesy and patience. Instead, it felt aggressive and unnecessary. Shame on the staff for turning a simple misunderstanding into something much bigger than it ever needed to be.
Atmosphere: 5
Food: 4
Service: 3
Host was unbelievably rude
Atmosphere: 1
Food: 1
Service: 1
I’ll start by saying, this is my favorite place to eat in the Nashville airport. My boyfriend and I looked forward to getting to the airport early all day just to eat and drink before our flight. However, when we walked to the hostess stand, the hostess, Natalie, was extremely rude. I had asked if I could move one barstool three seats down so I could sit next to my boyfriend. She looked at me like she couldn’t even believe I asked that question and immediately snarked at me saying there wasn’t room (The bar was not even full). Then I kindly said but there is room and we would like to sit together and that the press box was one of our favorite places. She rolled her eyes and said “you know what, just go for it.” In the most sarcastic way. She continued to be one of the rudest people I have ever encountered. I consider myself a pretty understanding person that cares about people, but this was really bad. We immediate left. I was looking forward to this all day. I may never go back because of my experience with Natalie. I hope owners/managers see this and make necessary changes and I have seen several other complaints of her. You are missing out on business of costumers that once look forward to flying just to go to the Press Box. It’s sad.
the older guy manager is super cool.
to the mid 30s? white lady.. your filler is migrating and its very noticeable
Atmosphere: 2
Food: 3
Service: 1
Great spot for a bite to eat or to just chill relax grab a drink and watch sone sports.
Massive seating area with a big bar, a lot of TVs. Service is unbelievable too. If you’re ever in the air on a football Sunday this would be the spot to watch it.
Atmosphere: 5
Food: 5
Service: 5
We had some time before our flight and decided to sit at the nearly empty Titans Press Box to get some food and do a bit of work. After being seated by Natalie (the host), we asked our server if we could move to a nearby 4-person table for a bit more space. He was kind and told us we could sit wherever we liked.
The moment we moved, Natalie rushed over and started rearranging the table, splitting it back down to a 2-top. I explained that we had simply asked to move so we could work more comfortably and were happy to move again if the restaurant filled up. Instead of a simple solution or any flexibility, we ended up in an unnecessary and awkward exchange about “table availability” despite the restaurant being practically empty.
The conversation ended with us being told (not so subtly) that if we didn’t like it, maybe we should leave. So, we did.
As someone who works in a very customer service focused company, here's some advice: if something costs you nothing, doesn’t impact operations, and gives your guests a better experience, just say yes. This felt more like a pointless power play than anything else. A shame, really.
To management: Strongly recommend some serious training around hospitality and basic customer care.
To fellow travelers: Save yourself the hassle, there are better options elsewhere in the airport.
Atmosphere: 1
Service: 1
Disappointing Hostess Experience at an Otherwise Lovely Airport Spot
Nashville International Airport was incredibly quiet-no lines, no stress, and every staff member we encountered was warm and welcoming. My wife and I were strolling through the terminal when we noticed a cozy-looking restaurant/bar. The seating looked perfect for relaxing with a pint and getting some work done before our flight.
Unfortunately, our experience was soured the moment we interacted with the hostess, Natalie. Despite my friendly greeting and compliment about how inviting the place looked, she responded curtly and insisted we sit at a cramped table wedged between other guests-even though the restaurant was nearly empty (as shown in the photo we took).
When our server arrived (who was genuinely kind and accommodating), we asked if we could move to one of the many open, more comfortable spots. He happily agreed and began guiding us over. But before we could sit down, Natalie rushed over and, in a harsh tone, told us we couldn’t sit there. When I explained that the server had approved the move and pointed out how empty the place was, she doubled down-telling us we didn’t belong there and should leave.
It was an unnecessarily hostile interaction that left us feeling unwelcome and embarrassed. Everyone else at the airport was lovely, and the restaurant itself seemed like a great place to unwind. It’s a shame that one person’s attitude could cast such a shadow over an otherwise pleasant environment.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
The worst burger ever!! And it’s only served well done and dry! Plus it was $29!!!
Atmosphere: 3
Food: 1
Service: 2
Yamle is amazing , helped me with vegetarian option
Yamle is best , she has lot of patience , explains all the dishes so well
Atmosphere: 5
Some of the better food I’ve had at an airport. Good beer selection.
Atmosphere: 4
Food: 5
Service: 4
Rude hostess, bar staff ignored my wife, waitress was good
Atmosphere: 2
Food: 3
Service: 2
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