Service a few days ago slow, and they were not busy, and the coffee was lukewarm. That is not the norm for Ugly Mugs.
Service: 3
ava lazarus
Coffee was okay, but the service was not. My friend and I are in law enforcement. My friend had a blue line shirt on and one of the employees made a face at her shirt, and her and the other employee made snarky remarks about how we normally wouldn’t get a discount, (which we never asked for one), but this time we can. We are both LGBT and felt very unwelcome, which is unfortunate since there are so many flags all over the place. The vibe was just weird. Maybe employees shouldn’t judge books by their cover.
Atmosphere: 2
Food: 2
Service: 1
Meredith O.
Love this place. Great items and kind staff. The environment is top notch too. Try the lavender matcha if you go!
Delaney N.
Such a cozy space in the heart of east nashville. The coffee is very good and they always have fun specials. Its a busy spot but there is plenty of seating so you'll usually get lucky with a table if you wait long enough.
Quigley Q.
Coffee is always good but you know what isn't? The girl with short greenish blue hair. Always rude always moping about, get it together. I sympathize with dealing with people and I understand they can be rude and a lot, but every time I am here and she is , it's the same exact thing acting like Eeyore being miserable.
Kara Hightower Heller
Usually I love this place and I know working with the public can be rough, but the girl who took our order was very grumpy. Put me and my friends pastries in one small bag, never asking if we wanted them to go. Seemed totally annoyed at having to even deal with us. When my friend went to grab our coffees they were also to go, when she was looking to make sure she picked the right coffee someone snapped “names are on top” in a way that made us look at each other like “geez, okay”. My friend and I were there to have a serious conversation about her health and we could have used some even basic kindness.
Atmosphere: 4
Food: 5
Service: 1
Niki Oquist (OquistStamps)
Delicious drinks... Try the spice girl!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
4 Square Roofing
Great little coffee or tea shop located in the heart of East Nashville perfect for business meetings, first dates, or just to grab a tasty drink! Definitely a cool atmosphere and affordable prices, highly recommend!Parking: Parking lot is for a shopping center for depending upon time of day the parking could be wide open or a little tricky, gravel parking lot in the rear.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
13Hooty13
Sad to say, the quality of this coffee has gone off the rails in a bad direction. I used to love this place, but the price of coffee went way up and the quality went way down. I gave it 5 chances in a row and they struck out every time! Sticking with 8th and Roast as the best coffee in Nashville with the always trusty Starbucks as backup!
Atmosphere: 3
Food: 1
Service: 5
Winter Wilson
One of my favorite coffee spots in Nashville ☺️ everyone is kind and the food and coffee is great! Really enjoy spending time there doing work or hanging with friends. Highly recommend!
Great coffee shop - it can get crowded thought so get there early if you want a seat.
Atmosphere: 5
Food: 5
Service: 5
Mira Todd
i used to love this place and it has turned into a tourist hotspot and the manager is mean to
Atmosphere: 1
Food: 1
Service: 1
Maeve H.
Really great little cafe, they have fun seasonal drinks and their food menu is expanding! I love the service there, the baristas are very chill and give good suggestions. Can get busy on weekends so go early if you want a seat!
Ali M.
On the pricier side and is often crowded -- especially during the week with remote workers unfortunately making the space feel a bit intense and not great for a casual sit down to enjoy your coffee. However, the drinks are always great and they have a lot of fun flavor options, some of which that rotate seasonally.
Frances M.
Cute coffee shop, with lots of seating. Enjoyed their coffee and food! Thankful that they had gluten free bread!
Service a few days ago slow, and they were not busy, and the coffee was lukewarm. That is not the norm for Ugly Mugs.
Service: 3
Coffee was okay, but the service was not. My friend and I are in law enforcement. My friend had a blue line shirt on and one of the employees made a face at her shirt, and her and the other employee made snarky remarks about how we normally wouldn’t get a discount, (which we never asked for one), but this time we can. We are both LGBT and felt very unwelcome, which is unfortunate since there are so many flags all over the place. The vibe was just weird. Maybe employees shouldn’t judge books by their cover.
Atmosphere: 2
Food: 2
Service: 1
Love this place. Great items and kind staff. The environment is top notch too. Try the lavender matcha if you go!
Such a cozy space in the heart of east nashville. The coffee is very good and they always have fun specials. Its a busy spot but there is plenty of seating so you'll usually get lucky with a table if you wait long enough.
Coffee is always good but you know what isn't? The girl with short greenish blue hair. Always rude always moping about, get it together. I sympathize with dealing with people and I understand they can be rude and a lot, but every time I am here and she is , it's the same exact thing acting like Eeyore being miserable.
Usually I love this place and I know working with the public can be rough, but the girl who took our order was very grumpy. Put me and my friends pastries in one small bag, never asking if we wanted them to go. Seemed totally annoyed at having to even deal with us. When my friend went to grab our coffees they were also to go, when she was looking to make sure she picked the right coffee someone snapped “names are on top” in a way that made us look at each other like “geez, okay”. My friend and I were there to have a serious conversation about her health and we could have used some even basic kindness.
Atmosphere: 4
Food: 5
Service: 1
Delicious drinks... Try the spice girl!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
Great little coffee or tea shop located in the heart of East Nashville perfect for business meetings, first dates, or just to grab a tasty drink! Definitely a cool atmosphere and affordable prices, highly recommend!Parking: Parking lot is for a shopping center for depending upon time of day the parking could be wide open or a little tricky, gravel parking lot in the rear.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
Sad to say, the quality of this coffee has gone off the rails in a bad direction. I used to love this place, but the price of coffee went way up and the quality went way down. I gave it 5 chances in a row and they struck out every time! Sticking with 8th and Roast as the best coffee in Nashville with the always trusty Starbucks as backup!
Atmosphere: 3
Food: 1
Service: 5
One of my favorite coffee spots in Nashville ☺️ everyone is kind and the food and coffee is great! Really enjoy spending time there doing work or hanging with friends. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great coffee shop - it can get crowded thought so get there early if you want a seat.
Atmosphere: 5
Food: 5
Service: 5
i used to love this place and it has turned into a tourist hotspot and the manager is mean to
Atmosphere: 1
Food: 1
Service: 1
Really great little cafe, they have fun seasonal drinks and their food menu is expanding! I love the service there, the baristas are very chill and give good suggestions. Can get busy on weekends so go early if you want a seat!
On the pricier side and is often crowded -- especially during the week with remote workers unfortunately making the space feel a bit intense and not great for a casual sit down to enjoy your coffee. However, the drinks are always great and they have a lot of fun flavor options, some of which that rotate seasonally.
Cute coffee shop, with lots of seating. Enjoyed their coffee and food! Thankful that they had gluten free bread!