May have been the worst Wendy's experience I've had. I didn't get a receipt to document, but it was just not worth the $16. Hard bun, the cheese didn't even melt. The drink machine had no ice and many of the flavor choices were empty. This location is my least favorite which is a shame since it is closest to home. The order was correct and the counter person was nice, though he was working with money and food with one gloved hand. Please, do better.
Patricia Kellum
I came through the drive-through and the young gentleman was friendly and dressed warm!❄️⛄️
Atmosphere: 5
Food: 5
Service: 5
Kassy Le
Clean, Respectful, fast & Giving.
Atmosphere: 5
Food: 5
Service: 5
Phrancis Morehouse
0 stars if I could. Literally shut it down I’m mad asl
B S
Given this location a few tries, disappointed every time. Dave Thomas would be rolling in his grave if he saw what Wendy's has become.
Atmosphere: 1
Food: 2
Service: 1
oscar josé jaimes vargas
Tasty.
Atmosphere: 4
Food: 5
Service: 4
Mayra Ramirez
It took them 15 for them to take my order….. charge me for a bottle water ( I didn’t order)
Atmosphere: 1
Reesey
They did not give me 2 of my drinks and the fries were not fresh.
Shady Boktor
One of the worst branches
Atmosphere: 1
Food: 3
Service: 1
Terry Jackson
The employees were quite friendly. We were told to pull over so that our meal could be delivered, which it was in a punctual fashion.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 PC Chicken Nugget Combo, Sugar Cookie
They close the restaurant down when ever they get ready . tonight they closed a whole hour early .
Atmosphere: 1
Food: 1
Service: 1
Heresh (Harry)
Worst service and it’s getting worse
Atmosphere: 1
Food: 1
Service: 1
Rita Williams
It was all good
Atmosphere: 5
Food: 5
Service: 5
Kathryn Stuckey
I put in an order on the app for my family in the parking lot of Wendy’s and got in the drive thru line. The drive thru line was kind of long, but I didn’t care. When I got to the speaker, I told them I was picking up a mobile order. They told me to come inside to pick it up because it was ready & their drive thru was moving slow. So, I went inside where I was told it was not in fact ready. I didn’t complain and told them I would wait. After about 10 minutes, they called me to the counter to tell me that someone had picked up my order. I assured them that was impossible, as I had been at the restaurant from the time the order was placed. I was then refunded through the app & had to place the order again. (At this point, I should have left, but I didn’t want to go somewhere else and have to call to get 3 other people’s new orders.) They said it would be about 15 minutes. I didn’t care at that point. I am called to the counter again & they tried to hand me an order for someone named Jordan, according to the receipt on the bag. I tell them that isn’t me and I step away. I’m then called back up to the front & told they don’t have any record of my order. So, I verify that I’m at the right location (I am) and show them the order on my phone. The gentleman behind the counter goes to get his manager to solve the problem. (I want to note, the gentleman behind the counter was nothing but kind & professional the whole time. He was just as confused as I was but very kind.) The manager comes around the corner, yelling at me, telling me that they have no record of my order and that they don’t give refunds and going on and on. I’m standing there, completely stunned because I’ve not raised my voice once to anyone in the store, I’ve waited patiently, and have had a good report with the other worker behind the counter. I tell the manager that I don’t know what to do because I don’t have my food but he is also not refunding me. He continues to berate me, leading me to start having tears roll down my face because I’m so confused and can’t help but cry when I’m getting yelled at (embarrassing!). (His yelling was to the point 2 customers come to check on me & HIS employees come and apologize to ME for HIS behavior.) While yelling at me, he finds the receipt for my order that they never fulfilled, never apologizing, and begins to complain that it’s a long order. I eventually get my family’s food, which was just 3 Biggie bags & 2 burgers (not the smallest order but not as big as he loudly complains & yells about), an hour after placing my order, just to get it home & it be all kinds of wrong.
So, unless you want to be publicly humiliated, berated, wait an hour for your food, and still get your order messed up, avoid at all costs! I have NEVER been treated the way I was treated by this man. Especially when I was patient & remained calm and kind the entire time I was at the restaurant.
May have been the worst Wendy's experience I've had. I didn't get a receipt to document, but it was just not worth the $16. Hard bun, the cheese didn't even melt. The drink machine had no ice and many of the flavor choices were empty. This location is my least favorite which is a shame since it is closest to home. The order was correct and the counter person was nice, though he was working with money and food with one gloved hand. Please, do better.
I came through the drive-through and the young gentleman was friendly and dressed warm!❄️⛄️
Atmosphere: 5
Food: 5
Service: 5
Clean, Respectful, fast & Giving.
Atmosphere: 5
Food: 5
Service: 5
0 stars if I could. Literally shut it down I’m mad asl
Given this location a few tries, disappointed every time. Dave Thomas would be rolling in his grave if he saw what Wendy's has become.
Atmosphere: 1
Food: 2
Service: 1
Tasty.
Atmosphere: 4
Food: 5
Service: 4
It took them 15 for them to take my order….. charge me for a bottle water ( I didn’t order)
Atmosphere: 1
They did not give me 2 of my drinks and the fries were not fresh.
One of the worst branches
Atmosphere: 1
Food: 3
Service: 1
The employees were quite friendly. We were told to pull over so that our meal could be delivered, which it was in a punctual fashion.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 PC Chicken Nugget Combo, Sugar Cookie
Restaurantji Recommends
They close the restaurant down when ever they get ready . tonight they closed a whole hour early .
Atmosphere: 1
Food: 1
Service: 1
Worst service and it’s getting worse
Atmosphere: 1
Food: 1
Service: 1
It was all good
Atmosphere: 5
Food: 5
Service: 5
I put in an order on the app for my family in the parking lot of Wendy’s and got in the drive thru line. The drive thru line was kind of long, but I didn’t care. When I got to the speaker, I told them I was picking up a mobile order. They told me to come inside to pick it up because it was ready & their drive thru was moving slow. So, I went inside where I was told it was not in fact ready. I didn’t complain and told them I would wait. After about 10 minutes, they called me to the counter to tell me that someone had picked up my order. I assured them that was impossible, as I had been at the restaurant from the time the order was placed. I was then refunded through the app & had to place the order again. (At this point, I should have left, but I didn’t want to go somewhere else and have to call to get 3 other people’s new orders.) They said it would be about 15 minutes. I didn’t care at that point. I am called to the counter again & they tried to hand me an order for someone named Jordan, according to the receipt on the bag. I tell them that isn’t me and I step away. I’m then called back up to the front & told they don’t have any record of my order. So, I verify that I’m at the right location (I am) and show them the order on my phone. The gentleman behind the counter goes to get his manager to solve the problem. (I want to note, the gentleman behind the counter was nothing but kind & professional the whole time. He was just as confused as I was but very kind.) The manager comes around the corner, yelling at me, telling me that they have no record of my order and that they don’t give refunds and going on and on. I’m standing there, completely stunned because I’ve not raised my voice once to anyone in the store, I’ve waited patiently, and have had a good report with the other worker behind the counter. I tell the manager that I don’t know what to do because I don’t have my food but he is also not refunding me. He continues to berate me, leading me to start having tears roll down my face because I’m so confused and can’t help but cry when I’m getting yelled at (embarrassing!). (His yelling was to the point 2 customers come to check on me & HIS employees come and apologize to ME for HIS behavior.) While yelling at me, he finds the receipt for my order that they never fulfilled, never apologizing, and begins to complain that it’s a long order. I eventually get my family’s food, which was just 3 Biggie bags & 2 burgers (not the smallest order but not as big as he loudly complains & yells about), an hour after placing my order, just to get it home & it be all kinds of wrong.
So, unless you want to be publicly humiliated, berated, wait an hour for your food, and still get your order messed up, avoid at all costs! I have NEVER been treated the way I was treated by this man. Especially when I was patient & remained calm and kind the entire time I was at the restaurant.
Atmosphere: 1
Food: 1
Service: 1
The service is a little slow.
Atmosphere: 5
Food: 5
Service: 3
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